Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

Skills you'll gain: Figma (Design Software), Animations, Responsive Web Design, Prototyping, UI Components, Interaction Design, Mockups, User Experience Design, User Interface (UI) Design, User Flows, Collaborative Software
Mixed · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Data Import/Export, Data Store, Cloud API, Health Informatics, Electronic Medical Record System, Google Cloud Platform, Health Care, Data Integration, Data Modeling, Cloud Storage
Beginner · Project · Less Than 2 Hours

Amazon Web Services
Skills you'll gain: Amazon Web Services, Control Panels, Cloud Deployment, Application Deployment, Call Center Experience, Customer Communications Management, Outbound Calls, Inbound Calls
Mixed · Course · 1 - 4 Weeks

Packt
Skills you'll gain: Coaching, Employee Coaching, Constructive Feedback, Motivational Skills, People Development, Team Performance Management, Empowerment, Leadership Development, Performance Management, Growth Mindedness, Goal Setting
Beginner · Course · 1 - 4 Weeks

Parsons School of Design, The New School
Skills you'll gain: Environment Health And Safety, Health Disparities, Sustainable Architecture, Building Design, Hazard Analysis, Sustainable Design, Chemical and Biomedical Engineering, Environmental Science, Environmental Issue, Sustainability Standards, Social Justice, Product Lifecycle Management
Intermediate · Course · 1 - 4 Weeks

Automatic Data Processing, Inc. (ADP)
Skills you'll gain: Recruitment, Professional Networking, Applicant Tracking Systems, Recruitment Strategies, Relationship Building, Talent Acquisition, Talent Pipelining, Human Resources, Talent Sourcing, Compliance Management, Regulatory Requirements, Interviewing Skills, Labor Law, Value Propositions
Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Algebra, Graphing, Advanced Mathematics, Logical Reasoning, General Mathematics, Mathematical Theory & Analysis, Applied Mathematics, Mathematical Modeling, Visualization (Computer Graphics), Correlation Analysis
Beginner · Course · 1 - 4 Weeks

Codio
Skills you'll gain: Algorithms, Data Structures, Java, Theoretical Computer Science, Computer Programming, Computational Thinking
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Ggplot2, Tidyverse (R Package), Data Visualization, Data Analysis, Exploratory Data Analysis, R Programming, Data Visualization Software, Data Manipulation, R (Software)
Intermediate · Guided Project · Less Than 2 Hours

University of Colorado Boulder
Skills you'll gain: Classification Algorithms, Data Analysis, Model Evaluation, Logistic Regression, Supervised Learning, Machine Learning Algorithms, Predictive Modeling, Feature Engineering, Data Preprocessing, Bayesian Statistics, Probability & Statistics
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Business Workflow Analysis, Generative AI Agents, AI Workflows, Business Process Automation, Generative AI, AI Enablement, Tool Calling, Process Optimization, No-Code Development
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Data Visualization, Keras (Neural Network Library), Data Preprocessing, Artificial Neural Networks, Interactive Data Visualization, Predictive Modeling, Tensorflow, Applied Machine Learning, Feature Engineering, Data Science, Predictive Analytics, Data Manipulation, Machine Learning, Model Evaluation, Regression Analysis, Python Programming
Beginner · Guided Project · Less Than 2 Hours