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Customer Experience Courses

Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.


Popular Customer Experience Courses and Certifications


  • Status: Free Trial
    Free Trial
    U

    University of Michigan

    Translating Research to Healthcare Policy

    Skills you'll gain: Health Policy, Health Equity, Policty Analysis, Research, and Development, Health Disparities, Policy Development, Policy Analysis, Advocacy, Health Care, Health Administration, Public Policies, Healthcare Industry Knowledge, Medical Science and Research, Public Health, Research, Research Design

    4.4
    Rating, 4.4 out of 5 stars
    ·
    13 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free
    Free
    É

    École normale supérieure

    Ecological and Energy Transitions in Southern Countries

    Skills you'll gain: Sustainable Development, Economic Development, Environmental Science, Energy and Utilities, Governance, Environment, Sustainability Reporting, Climate Change Mitigation, Climate Change Adaptation, Environmental Policy, Finance, Advocacy, Economics, Lobbying, Public Policies

    4.8
    Rating, 4.8 out of 5 stars
    ·
    42 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    G

    Google

    Clean Your Data

    Skills you'll gain: Data Preprocessing, Data Integration

    5
    Rating, 5 out of 5 stars
    ·
    15 reviews

    Intermediate · Course · 1 - 3 Months

  • A

    Alfaisal University | KLD

    استراتيجيات التسويق الهجومية والدفاعية

    Skills you'll gain: Strategic Marketing, Marketing Strategies, Product Strategy, Marketing, Product Development, Marketing Planning, Consumer Behaviour, Go To Market Strategy, Business Strategy, Competitive Intelligence, Growth Strategies, Market Share, Customer Retention

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Robot Localization with Python and Particle Filters

    Skills you'll gain: Spatial Data Analysis, Robotics, Artificial Intelligence, Data Manipulation, Simulations, NumPy

    4.5
    Rating, 4.5 out of 5 stars
    ·
    25 reviews

    Advanced · Guided Project · Less Than 2 Hours

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    Agile Tools & PMI-ACP Exam Prep: Plan, Execute and Lead

    Skills you'll gain: Stakeholder Management, Agile Project Management, Team Performance Management, Stakeholder Engagement, Jira (Software), Sprint Retrospectives, Scrum (Software Development), Sprint Planning, User Story, Backlogs, Kanban Principles, Agile Software Development, Agile Product Development, Scaled Agile Framework, Lean Methodologies, Agile Methodology, Team Management, Project Management Institute (PMI) Methodology, Azure DevOps, Test Planning

    4.8
    Rating, 4.8 out of 5 stars
    ·
    9 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    G

    Google Cloud

    Crea canalizaciones de datos de transmisión en Google Cloud

    Skills you'll gain: Data Pipelines, Real Time Data, Google Cloud Platform, Extract, Transform, Load, Data Integration, Data Processing, Data Architecture, Analytics, Data Transformation

    4.8
    Rating, 4.8 out of 5 stars
    ·
    36 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    W

    Whizlabs

    AWS DynamoDB Fundamentals

    Skills you'll gain: Amazon DynamoDB, Amazon Web Services, NoSQL, Database Management, Query Languages, JSON, Data Storage, Disaster Recovery, Data Manipulation, Scalability

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    F

    Fundação Instituto de Administração

    Comunicação Digital e Consumidores

    Skills you'll gain: Customer experience strategy (CX), Communication Planning, Marketing Strategies, Consumer Behaviour, Customer Insights, Target Market, Digital Transformation, Digital Marketing, Digital Communications, Marketing Analytics, MarTech, Market Intelligence, Communication Strategies

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    U

    University of California, Davis

    Advanced Content Marketing Strategies and Tactics

    Skills you'll gain: Content Marketing, Persona Development, Target Audience, Content Strategy, Smart Goals, Content Development and Management, Social Media Content, Digital Content, Digital Media Strategy, Strategic Marketing, Marketing Channel, Customer Insights, Social Media Strategy, Social Media Campaigns, Marketing, Customer Engagement

    Intermediate · Course · 1 - 4 Weeks

  • C

    Coursera

    Design Your Virtual Classroom with Canva

    Skills you'll gain: Canva (Software), Layout Design, Virtual Environment, Graphic and Visual Design Software, Graphic and Visual Design, Design, Color Matching, Graphic Design, Marketing

    4.8
    Rating, 4.8 out of 5 stars
    ·
    21 reviews

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Value Creation and Building Enduring Relationships

    Skills you'll gain: Stakeholder Management, Professional Networking, Relationship Building, Business Strategy, Leadership, Strategic Leadership, Competitive Analysis, Mentorship, Innovation, Value Propositions, Team Motivation, Communication

    4.4
    Rating, 4.4 out of 5 stars
    ·
    7 reviews

    Beginner · Course · 1 - 3 Months

Searches related to customer experience

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1…387388389…560

In summary, here are 10 of our most popular customer experience courses

  • Translating Research to Healthcare Policy : University of Michigan
  • Ecological and Energy Transitions in Southern Countries: École normale supérieure
  • Clean Your Data: Google
  • استراتيجيات التسويق الهجومية والدفاعية: Alfaisal University | KLD
  • Robot Localization with Python and Particle Filters: Coursera
  • Agile Tools & PMI-ACP Exam Prep: Plan, Execute and Lead: EDUCBA
  • Crea canalizaciones de datos de transmisión en Google Cloud: Google Cloud
  • AWS DynamoDB Fundamentals: Whizlabs
  • Comunicação Digital e Consumidores: Fundação Instituto de Administração
  • Advanced Content Marketing Strategies and Tactics: University of California, Davis

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