Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Skills you'll gain: Selenium (Software), Object Oriented Programming (OOP), Eclipse (Software), Java, Java Programming, JUnit, HTML and CSS, Test Automation, Software Testing, Test Script Development, Integrated Development Environments, Test Data, Test Tools, Browser Compatibility, Computer Programming, Web Development, Programming Principles, Test Case, Software Design, Development Environment
Beginner · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: Prompt Engineering, Email Automation, Customer experience improvement, Generative AI, Customer Support, Personalized Service, Customer Service, Product Support, Self Service Technologies, Artificial Intelligence, Operational Efficiency, Automation
Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Patient Safety, Corrective and Preventive Action (CAPA), Healthcare Project Management, Patient Flow, Case Management, Safety Assurance, Quality Improvement, Safety Standards, Continuous Quality Improvement (CQI), Clinical Data Management, Leadership, Systems Of Measurement
Mixed · Course · 1 - 3 Months
Skills you'll gain: Customer Insights, ChatGPT, Generative AI, Prompt Engineering, Customer experience improvement, AI Enablement, Personalized Service, AI Workflows, Customer Service, Workflow Management, Self Service Technologies, Operational Efficiency, Automation, Analysis
Beginner · Course · 1 - 4 Weeks

Macquarie University
Skills you'll gain: AI Security, Responsible AI, Cryptography, DevSecOps, Encryption, Secure Coding, Data Security, Cybersecurity, Network Security, Public Key Infrastructure, Data Encryption Standard, Security Engineering, Software Architecture, Cyber Security Strategy, Cloud Security, CI/CD, Security Awareness, Artificial Intelligence and Machine Learning (AI/ML), Security Controls, Software Development
Beginner · Specialization · 3 - 6 Months

University of California, Davis
Skills you'll gain: Intellectual Property, Research, Research Methodologies, Personal Development, Research Design, Research and Design, Curiosity, Science and Research, Problem Solving, Persistence, Persuasive Communication, Time Management, Student Engagement, Goal Setting, Journals, Communication, Ethical Standards And Conduct, Strategic Thinking, Decision Making, Safety and Security
Beginner · Specialization · 3 - 6 Months

Universidad Austral
Skills you'll gain: Project Documentation, Differentiated Instruction, Project Design, Program Evaluation, Curriculum Planning, Lesson Planning, Problem Solving, Curriculum Development, Student-Centred Learning, Instructional and Curriculum Design, Teaching, Student Engagement, Cultural Diversity
Beginner · Course · 1 - 3 Months

Institut Mines-Télécom
Skills you'll gain: Manufacturing Processes, Manufacturing Operations, Safety Standards, 3D Modeling, Industrial Engineering, Production Process, Materials science, Mechanical Design, Computer-Aided Design, Mechanical Engineering, Environment Health And Safety, Process Control, Environmental Issue, Product Development, Quality Assurance, Prototyping
Intermediate · Course · 1 - 3 Months

École Polytechnique Fédérale de Lausanne
Skills you'll gain: Scala Programming, Scalability, Distributed Computing, Event-Driven Programming, Microservices, System Design and Implementation, Software Architecture, Software Design Patterns, Software Design, Cloud Computing, Data Structures
Intermediate · Course · 1 - 3 Months

Universidades Anáhuac
Skills you'll gain: Team Building, Empathy & Emotional Intelligence, Emotional Intelligence, Team Management, Personal Development, Team Leadership, Organizational Leadership, Teamwork, Collaboration, Conflict Management, Team Motivation, Professional Development, Productivity, Initiative and Leadership, Leadership, Motivational Skills, Self-Awareness, Overcoming Obstacles, Communication, Problem Solving
Beginner · Course · 1 - 3 Months

Association of International Certified Professional Accountants
Skills you'll gain: Blockchain, FinTech, Emerging Technologies, Legal Technology, Digital Assets, Payment Systems, Cryptography, Accounting and Finance Software, Technology Solutions, Transaction Processing, Supply Chain Management, Technical Services
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Embedded Software, Embedded Systems, Peripheral Devices, C (Programming Language), System Programming, Hardware Architecture, Data Structures, Debugging, Performance Tuning, Integrated Development Environments, Verification And Validation
Advanced · Course · 1 - 4 Weeks