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Customer Experience Courses

Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.


Popular Customer Experience Courses and Certifications


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    Coursera

    GenAI for Risk Managers: Advanced Risk Analysis Techniques

    Skills you'll gain: Prompt Engineering, Risk Modeling, Risk Analysis, Continuous Monitoring, Generative AI, Project Risk Management, Risk Management, Operational Risk, Data-Driven Decision-Making, Data Integration, Decision Support Systems, AI Security, Anomaly Detection, Automation

    Advanced · Course · 1 - 4 Weeks

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    LearnQuest

    Sales Challenger Mastery: Engaging the Modern Buyer

    Skills you'll gain: Needs Assessment, Rapport Building, Communication, Active Listening

    Intermediate · Course · 1 - 4 Weeks

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    Coursera

    Alcanza tu audiencia en Instagram con influenciadores

    Skills you'll gain: Instagram, Social Media Content, Drive Engagement, Social Media, Social Media Marketing, Social Media Strategy, Content Development and Management, Brand Marketing, Customer Engagement, Target Audience, Influencing

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
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    LearnKartS

    Deployment in GCP

    Skills you'll gain: Cloud Deployment, Infrastructure as Code (IaC), Google Cloud Platform, Application Deployment, Kubernetes, Google App Engine, Terraform, Continuous Deployment, Microservices, Continuous Integration, Cloud Storage, Containerization, Security Strategy, Capacity Management, DevOps, Network Troubleshooting, Virtual Machines, System Monitoring, Scalability, Analytics

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
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    Scrimba

    Redux in JavaScript and React

    Skills you'll gain: React Redux, React.js, JavaScript Frameworks, Javascript, Web Development Tools, Middleware, Web Development

    4.6
    Rating, 4.6 out of 5 stars
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    8 reviews

    Intermediate · Course · 1 - 4 Weeks

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    Packt

    Qlik Sense - Advanced

    Skills you'll gain: Spatial Analysis, Geographic Information Systems, Scripting, Geospatial Mapping, Dashboard, Data Visualization Software, Data Processing, Interactive Data Visualization, Data Manipulation, Cascading Style Sheets (CSS)

    Intermediate · Course · 1 - 4 Weeks

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    Coursera

    Microsoft Excel استخدام المعادلات و الوظائف البسيطة فى

    Skills you'll gain: Microsoft Excel, Excel Formulas, Spreadsheet Software, Data Analysis Software, Data Analysis, Customer Analysis, Analysis, Analytical Skills, Gross Profit, Productivity Software, Business Mathematics

    Beginner · Guided Project · Less Than 2 Hours

  • Status: New
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    EDUCBA

    Financial Modeling Starbucks: Analyze & Forecast

    Skills you'll gain: Financial Modeling, Strategic Decision-Making, Financial Forecasting, Financial Analysis, Operating Expense, Financial Statement Analysis, Revenue Forecasting, Financial Data, Business Metrics, Business Valuation, Cash Flow Forecasting, Income Statement, Working Capital, Trend Analysis, Depreciation, Balance Sheet, Cash Flows

    5
    Rating, 5 out of 5 stars
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    22 reviews

    Mixed · Course · 1 - 4 Weeks

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    Pearson

    Learning Deep Learning: Unit 1

    Skills you'll gain: Deep Learning, Convolutional Neural Networks, PyTorch (Machine Learning Library), Recurrent Neural Networks (RNNs), Keras (Neural Network Library), Artificial Neural Networks, Machine Learning Methods, Artificial Intelligence and Machine Learning (AI/ML), Transfer Learning, Tensorflow, Python Programming, Data Preprocessing, Network Architecture, Classification Algorithms, Model Evaluation, Regression Analysis

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
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    Packt

    Intermediate Game Development and Monetization

    Skills you'll gain: Mobile Development, Game Design, Video Game Development, User Interface (UI), Unity Engine, Android Development, C# (Programming Language), Animations, Scripting, Debugging

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
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    Illinois Tech

    Healthcare Data Management and Interfaces

    Skills you'll gain: Health Informatics, Medical Records, Health Information Management, Interoperability, Health Care, Electronic Medical Record System, Clinical Data Management, Internet Of Things, Emerging Technologies, Data Management, Unstructured Data, Data Integration, Data Modeling, Data Transformation, Scalability

    Mixed · Course · 1 - 4 Weeks

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    Coursera

    Snowflake for Data Science: Intro to Snowpark ML for Python

    Skills you'll gain: Model Deployment, Data Preprocessing, Applied Machine Learning, Machine Learning Methods, Machine Learning, Predictive Modeling, Feature Engineering, Data Pipelines, Data Transformation, Data Science, Python Programming, Regression Analysis

    Intermediate · Guided Project · Less Than 2 Hours

Searches related to customer experience

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In summary, here are 10 of our most popular customer experience courses

  • GenAI for Risk Managers: Advanced Risk Analysis Techniques: Coursera
  • Sales Challenger Mastery: Engaging the Modern Buyer: LearnQuest
  • Alcanza tu audiencia en Instagram con influenciadores: Coursera
  • Deployment in GCP: LearnKartS
  • Redux in JavaScript and React: Scrimba
  • Qlik Sense - Advanced: Packt
  • Microsoft Excel استخدام المعادلات و الوظائف البسيطة فى : Coursera
  • Financial Modeling Starbucks: Analyze & Forecast: EDUCBA
  • Learning Deep Learning: Unit 1: Pearson
  • Intermediate Game Development and Monetization: Packt

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