Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.
Skills you'll gain: Prompt Engineering, Risk Modeling, Risk Analysis, Continuous Monitoring, Generative AI, Project Risk Management, Risk Management, Operational Risk, Data-Driven Decision-Making, Data Integration, Decision Support Systems, AI Security, Anomaly Detection, Automation
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Needs Assessment, Rapport Building, Communication, Active Listening
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Instagram, Social Media Content, Drive Engagement, Social Media, Social Media Marketing, Social Media Strategy, Content Development and Management, Brand Marketing, Customer Engagement, Target Audience, Influencing
Beginner · Guided Project · Less Than 2 Hours

LearnKartS
Skills you'll gain: Cloud Deployment, Infrastructure as Code (IaC), Google Cloud Platform, Application Deployment, Kubernetes, Google App Engine, Terraform, Continuous Deployment, Microservices, Continuous Integration, Cloud Storage, Containerization, Security Strategy, Capacity Management, DevOps, Network Troubleshooting, Virtual Machines, System Monitoring, Scalability, Analytics
Intermediate · Course · 1 - 4 Weeks

Scrimba
Skills you'll gain: React Redux, React.js, JavaScript Frameworks, Javascript, Web Development Tools, Middleware, Web Development
Intermediate · Course · 1 - 4 Weeks

Packt
Skills you'll gain: Spatial Analysis, Geographic Information Systems, Scripting, Geospatial Mapping, Dashboard, Data Visualization Software, Data Processing, Interactive Data Visualization, Data Manipulation, Cascading Style Sheets (CSS)
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Excel, Excel Formulas, Spreadsheet Software, Data Analysis Software, Data Analysis, Customer Analysis, Analysis, Analytical Skills, Gross Profit, Productivity Software, Business Mathematics
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Financial Modeling, Strategic Decision-Making, Financial Forecasting, Financial Analysis, Operating Expense, Financial Statement Analysis, Revenue Forecasting, Financial Data, Business Metrics, Business Valuation, Cash Flow Forecasting, Income Statement, Working Capital, Trend Analysis, Depreciation, Balance Sheet, Cash Flows
Mixed · Course · 1 - 4 Weeks

Pearson
Skills you'll gain: Deep Learning, Convolutional Neural Networks, PyTorch (Machine Learning Library), Recurrent Neural Networks (RNNs), Keras (Neural Network Library), Artificial Neural Networks, Machine Learning Methods, Artificial Intelligence and Machine Learning (AI/ML), Transfer Learning, Tensorflow, Python Programming, Data Preprocessing, Network Architecture, Classification Algorithms, Model Evaluation, Regression Analysis
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Mobile Development, Game Design, Video Game Development, User Interface (UI), Unity Engine, Android Development, C# (Programming Language), Animations, Scripting, Debugging
Intermediate · Course · 1 - 4 Weeks

Illinois Tech
Skills you'll gain: Health Informatics, Medical Records, Health Information Management, Interoperability, Health Care, Electronic Medical Record System, Clinical Data Management, Internet Of Things, Emerging Technologies, Data Management, Unstructured Data, Data Integration, Data Modeling, Data Transformation, Scalability
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Model Deployment, Data Preprocessing, Applied Machine Learning, Machine Learning Methods, Machine Learning, Predictive Modeling, Feature Engineering, Data Pipelines, Data Transformation, Data Science, Python Programming, Regression Analysis
Intermediate · Guided Project · Less Than 2 Hours