Skills you'll gain: Prompt Engineering, Generative AI Agents, Generative AI, ChatGPT, Self Service Technologies, Customer Service, AI Personalization, Customer Support, Customer Communications Management, Customer Engagement, Customer experience improvement, Customer and Client Support, Microsoft Copilot, Customer Insights, Artificial Intelligence, Customer Relationship Management, Automation, Natural Language Processing

Skills you'll gain: OpenAI, LLM Application, Generative AI Agents, Agentic systems, LangGraph, Artificial Intelligence and Machine Learning (AI/ML), Application Deployment, Tool Calling, ChatGPT, Artificial Intelligence, Cloud API, API Gateway, Cloud Development, Generative AI, Prompt Engineering, Application Programming Interface (API), Responsible AI, System Monitoring, CI/CD, User Interface (UI)

Skills you'll gain: Business Planning, ISO 9000 Series, Quality Management Systems, Strategic Marketing, Marketing, Organizational Strategy, Governance, Financial Analysis, Marketing Planning, Corporate Strategy, Financial Statements, Operations Management, Working Capital, Organizational Structure, Financial Data, Business Strategies, Market Analysis, Quality Management, Financial Controls, Market Research

Skills you'll gain: Artificial Intelligence, Applied Machine Learning, Computational Logic, Machine Learning, Unsupervised Learning, Bayesian Statistics, Artificial Neural Networks, Reinforcement Learning, Markov Model, Algorithms, Probability & Statistics

Skills you'll gain: Customer experience improvement, Workflow Management, Process Design, Customer Service, Customer Support, Customer Engagement, Generative AI, Customer Communications Management, Emotional Intelligence, Customer Success Management, OpenAI, Salesforce, Customer Data Management, Customer Relationship Management, Artificial Intelligence, Customer Analysis, No-Code Development, De-escalation Techniques, Surveys, Communication

Skills you'll gain: Digital Marketing, Digital Media Strategy, Business Strategies, Digital Advertising, Growth Strategies, Social Media, Pay Per Click Advertising, Market Analysis, Market Opportunities

Skills you'll gain: Strategic Leadership, Business Leadership, Change Management, Organizational Change, Team Motivation, Leadership, Motivational Skills, Organizational Leadership, Accountability, Visionary, Leadership Development, Workplace inclusivity, Decision Making, Communication, Team Building, Executive Presence, Team Leadership, Leadership and Management, Diversity and Inclusion, Cross-Functional Team Leadership

Skills you'll gain: Hospitality Management, Hospitality, Marketing Channel, Business Modeling, Revenue Management, Direct Marketing, Booking (Sales), E-Commerce, Online Advertising, Web Analytics, Marketing Strategies, Web Design and Development

Skills you'll gain: Intellectual Property, Research, Research Methodologies, Personal Development, Research Design, Research and Design, Curiosity, Science and Research, Problem Solving, Persistence, Persuasive Communication, Time Management, Student Engagement, Goal Setting, Journals, Communication, Ethical Standards And Conduct, Strategic Thinking, Decision Making, Safety and Security

Skills you'll gain: Distributed Denial-Of-Service (DDoS) Attacks, Metasploit, Penetration Testing, Exploitation techniques, Cyber Security Assessment, Network Security, Remote Access Systems, Network Protocols, Command-Line Interface, Network Analysis, Microsoft Windows

Skills you'll gain: Data Structures, Algorithms, Data Storage, Programming Principles, File Systems, Graph Theory, Computer Programming, C++ (Programming Language), Java, Debugging

Skills you'll gain: Verbal Communication Skills, Presentations, Public Speaking, Discussion Facilitation, Non-Verbal Communication, Oral Comprehension, English Language, Active Listening, Communication, Social Skills, Constructive Feedback, Communication Strategies, Interpersonal Communications, Persuasive Communication, Driving engagement, Student Engagement, Collaboration, Planning, Critical Thinking, Vocabulary