Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

Skills you'll gain: Active Listening, Interpersonal Communications, Constructive Feedback, Empathy, Diversity and Inclusion, Conflict Management, Communication, Emotional Intelligence, Teamwork, Expectation Management, Collaboration, Performance Review, Relationship Building
Intermediate · Course · 1 - 4 Weeks

Birla Institute of Technology & Science, Pilani
Skills you'll gain: Computational Logic, Logical Reasoning, Deductive Reasoning, Theoretical Computer Science, Analytical Skills, Programming Principles, Computer Science, Data Analysis, Computer Programming, Algorithms, Verification And Validation, Systems Analysis, Software Development, Machine Learning
Beginner · Course · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Generative AI, ChatGPT, OpenAI API, Microsoft Copilot, AI Workflows, Application Development, Code Review, Debugging
Intermediate · Course · 1 - 3 Months

L&T EduTech
Skills you'll gain: Production Process, Manufacturing Operations, Construction Engineering, Plant Operations and Management, Construction, Manufacturing Processes, Laboratory Testing, Product Testing, Civil Engineering, Manufacturing Standards, Materials science, Analytical Testing, Technical Standard
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Penetration Testing, Metasploit, Vulnerability Scanning, Exploitation techniques, Open Web Application Security Project (OWASP), Vulnerability Assessments, Cyber Security Assessment, AI Security, Generative AI, Responsible AI, Prompt Engineering
Beginner · Course · 1 - 4 Weeks

UiPath
Skills you'll gain: Prompt Engineering, Prompt Patterns, Agentic systems, Business Process Automation, Prompt Engineering Tools, Automation, Multimodal Prompts, Generative AI Agents, LLM Application, Responsible AI, AI Workflows, Large Language Modeling, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, AI Security
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Mobile Development, Cross Platform Development, .NET Framework, Authentications, User Interface (UI), Application Programming Interface (API), C# (Programming Language), Microsoft Visual Studio, Development Environment, Program Development, Data Access, Software Design Patterns
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Value Propositions, Business Strategy, Business Marketing, Strategic Communication, Product Knowledge, Target Market, Market Opportunities, Competitive Analysis, Customer Analysis
Intermediate · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Technical Management, Business Ethics, Engineering Management, Decision Making, Ethical Standards And Conduct, IT Management, Leadership
Build toward a degree
Beginner · Course · 1 - 4 Weeks

University of Maryland, College Park
Skills you'll gain: No-Code Development, Application Development, User Experience, User Interface (UI), Data Modeling, Application Design, Cloud-Based Integration, Application Deployment, Automation, Cloud Applications, Salesforce, ServiceNow
Intermediate · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Dimensionality Reduction, Unsupervised Learning, Applied Machine Learning, Statistical Machine Learning, Machine Learning, Regression Analysis, Supervised Learning, Data Science, Decision Tree Learning, Statistical Analysis, Classification Algorithms, Predictive Modeling, Artificial Neural Networks, Data Processing, Logistic Regression
Build toward a degree
Intermediate · Course · 1 - 3 Months

University of Colorado System
Skills you'll gain: Marketing Analytics, Anomaly Detection, Advanced Analytics, Bayesian Network, Data-Driven Decision-Making, Forecasting, Marketing Strategies, Strategic Decision-Making, Strategic Leadership, Time Series Analysis and Forecasting, Statistical Modeling, Simulation and Simulation Software, Predictive Analytics, Customer Retention, Reinforcement Learning
Intermediate · Course · 1 - 4 Weeks