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Customer Experience Courses

Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.


Popular Customer Experience Courses and Certifications


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    Alignor

    Giving and Receiving Feedback in a Diverse Environment

    Skills you'll gain: Active Listening, Interpersonal Communications, Constructive Feedback, Empathy, Diversity and Inclusion, Conflict Management, Communication, Emotional Intelligence, Teamwork, Expectation Management, Collaboration, Performance Review, Relationship Building

    Intermediate · Course · 1 - 4 Weeks

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    Birla Institute of Technology & Science, Pilani

    Logic for Computer Science

    Skills you'll gain: Computational Logic, Logical Reasoning, Deductive Reasoning, Theoretical Computer Science, Analytical Skills, Programming Principles, Computer Science, Data Analysis, Computer Programming, Algorithms, Verification And Validation, Systems Analysis, Software Development, Machine Learning

    Beginner · Course · 1 - 3 Months

  • Status: New
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    SkillUp

    Using GenAI in Modern Software Development

    Skills you'll gain: Prompt Engineering, Generative AI, ChatGPT, OpenAI API, Microsoft Copilot, AI Workflows, Application Development, Code Review, Debugging

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
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    L&T EduTech

    Production of concrete

    Skills you'll gain: Production Process, Manufacturing Operations, Construction Engineering, Plant Operations and Management, Construction, Manufacturing Processes, Laboratory Testing, Product Testing, Civil Engineering, Manufacturing Standards, Materials science, Analytical Testing, Technical Standard

    Advanced · Course · 1 - 4 Weeks

  • Status: New
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    LearnQuest

    Generative AI for Penetration Testing: Red Team

    Skills you'll gain: Penetration Testing, Metasploit, Vulnerability Scanning, Exploitation techniques, Open Web Application Security Project (OWASP), Vulnerability Assessments, Cyber Security Assessment, AI Security, Generative AI, Responsible AI, Prompt Engineering

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
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    U

    UiPath

    Agentic prompt engineering

    Skills you'll gain: Prompt Engineering, Prompt Patterns, Agentic systems, Business Process Automation, Prompt Engineering Tools, Automation, Multimodal Prompts, Generative AI Agents, LLM Application, Responsible AI, AI Workflows, Large Language Modeling, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, AI Security

    4.6
    Rating, 4.6 out of 5 stars
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    7 reviews

    Beginner · Course · 1 - 4 Weeks

  • P

    Packt

    Mobile Development with .NET MAUI

    Skills you'll gain: Mobile Development, Cross Platform Development, .NET Framework, Authentications, User Interface (UI), Application Programming Interface (API), C# (Programming Language), Microsoft Visual Studio, Development Environment, Program Development, Data Access, Software Design Patterns

    Intermediate · Course · 1 - 3 Months

  • Status: Preview
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    U

    UBITS

    Diseña una propuesta de valor efectiva

    Skills you'll gain: Value Propositions, Business Strategy, Business Marketing, Strategic Communication, Product Knowledge, Target Market, Market Opportunities, Competitive Analysis, Customer Analysis

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
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    University of Colorado Boulder

    Avoiding Ethical Pitfalls in the Tech Industry

    Skills you'll gain: Technical Management, Business Ethics, Engineering Management, Decision Making, Ethical Standards And Conduct, IT Management, Leadership

    Build toward a degree

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
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    U

    University of Maryland, College Park

    Platform Product Development

    Skills you'll gain: No-Code Development, Application Development, User Experience, User Interface (UI), Data Modeling, Application Design, Cloud-Based Integration, Application Deployment, Automation, Cloud Applications, Salesforce, ServiceNow

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
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    U

    University of Colorado Boulder

    Predicting Extreme Climate Behavior with Machine Learning

    Skills you'll gain: Dimensionality Reduction, Unsupervised Learning, Applied Machine Learning, Statistical Machine Learning, Machine Learning, Regression Analysis, Supervised Learning, Data Science, Decision Tree Learning, Statistical Analysis, Classification Algorithms, Predictive Modeling, Artificial Neural Networks, Data Processing, Logistic Regression

    Build toward a degree

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
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    U

    University of Colorado System

    Time, Change, and Decisions for Marketing

    Skills you'll gain: Marketing Analytics, Anomaly Detection, Advanced Analytics, Bayesian Network, Data-Driven Decision-Making, Forecasting, Marketing Strategies, Strategic Decision-Making, Strategic Leadership, Time Series Analysis and Forecasting, Statistical Modeling, Simulation and Simulation Software, Predictive Analytics, Customer Retention, Reinforcement Learning

    Intermediate · Course · 1 - 4 Weeks

Searches related to customer experience

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1…452453454…560

In summary, here are 10 of our most popular customer experience courses

  • Giving and Receiving Feedback in a Diverse Environment: Alignor
  • Logic for Computer Science: Birla Institute of Technology & Science, Pilani
  • Using GenAI in Modern Software Development: SkillUp
  • Production of concrete: L&T EduTech
  • Generative AI for Penetration Testing: Red Team: LearnQuest
  • Agentic prompt engineering: UiPath
  • Mobile Development with .NET MAUI: Packt
  • Diseña una propuesta de valor efectiva: UBITS
  • Avoiding Ethical Pitfalls in the Tech Industry: University of Colorado Boulder
  • Platform Product Development: University of Maryland, College Park

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