Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

Skills you'll gain: Canva (Software), Logo Design, Graphic and Visual Design, Animations, Branding, Marketing Design, Social Media Content, Style Guides, Scheduling, Typography
Beginner · Course · 1 - 3 Months

Skills you'll gain: Animations, Visualization (Computer Graphics), Game Design, Creative Design, Data Import/Export
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Photography, Photo/Video Production and Technology, Personal Development, Ethical Standards And Conduct, Persistence, Resilience, Overcoming Obstacles, Decision Making, Storytelling, Adaptability, Interpersonal Communications, Aesthetics, Patience, Creativity
Beginner · Course · 1 - 3 Months

Skills you'll gain: Databases, Data Validation
Intermediate · Course · 3 - 6 Months

Skills you'll gain: Logo Design, Adobe Illustrator, Adobe Creative Cloud, Graphic Design, System Configuration, Design Software, Knowledge of Apple Hardware, Creative Design, Adobe Photoshop, Graphics Software, Computer Hardware, Peripheral Devices
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Web Analytics and SEO, Generative AI Agents, Google Cloud Platform, Enterprise Application Management, Data Compilation, Analytics, Data Store, Frontend Integration, System Configuration
Beginner · Project · Less Than 2 Hours

University of Illinois Urbana-Champaign
Skills you'll gain: Business Ethics, Ethical Standards And Conduct, Cultural Diversity, Global Marketing, Corporate Sustainability, Culture, Cultural Sensitivity, Branding, Intercultural Competence, Stakeholder Management, Stakeholder Analysis, Brand Management, Decision Making, Consumer Behaviour
Beginner · Course · 1 - 3 Months

Skills you'll gain: Social Media Campaigns, Social Media Management, Social Media Content, Instagram, Social Media Marketing, Social Media Strategy, Keyword Research, Content Creation, Scheduling, Target Market, Driving engagement, User Accounts
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Facebook, Content Performance Analysis, Drive Engagement, Social Media, Social Media Marketing, Target Audience, Instagram, Customer Insights, Advertising, Web Analytics, Social Work
Beginner · Guided Project · Less Than 2 Hours
University of Illinois Urbana-Champaign
Skills you'll gain: Performance Measurement, Business Analysis, Business Strategy, Accounting, Business Communication, Organizational Strategy, Product Lifecycle Management, Innovation, Marketing Analytics, Marketing, Data Analysis, Consumer Behaviour
Beginner · Course · 1 - 3 Months

Whizlabs
Skills you'll gain: Chef (Configuration Management Tool), Infrastructure as Code (IaC), Development Testing, Software Installation, Cloud Infrastructure, CI/CD, DevSecOps, System Support, Configuration Management, Automation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Collaborative Software, Application Programming Interface (API), Restful API, Software Development Tools, Software Documentation, Mockups, Software Versioning, Version Control
Intermediate · Course · 1 - 3 Months