
Google Cloud
Skills you'll gain: Product Support, Google Cloud Platform, End User Training and Support, Technical Support, Cloud Services, Identity and Access Management, Service Level, Technical Communication, Issue Tracking, Data Cleansing, Incident Management
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: HubSpot CRM, Team Building, Customer Relationship Management (CRM) Software, Team Management, Business Reporting, Marketing Automation, Email Marketing, Customer Data Management, Sales Enablement, Marketing, Customer Service
Beginner · Guided Project · Less Than 2 Hours

Vanderbilt University
Skills you'll gain: Email Automation, Calendar Management, Organizational Skills, ChatGPT, Data Integration, Generative AI, Prompt Engineering, Document Management, Automation, Application Programming Interface (API)
Mixed · Course · 1 - 4 Weeks

University of Virginia Darden School Foundation
Skills you'll gain: ChatGPT, Personalized Service, Prompt Engineering, AI Personalization, Customer Engagement, Generative AI, Customer Service, Self Service Technologies, Customer experience improvement, Customer Support, Performance Analysis, Performance Improvement
Beginner · Course · 1 - 4 Weeks

Samsung
Skills you'll gain: Technical Support, Hardware Troubleshooting, Customer Service, Insurance and Warranty Claims Processing, Problem Solving, Company, Product, and Service Knowledge, Customer Communications Management, Product Knowledge, Active Listening, Technical Communication, Communication
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Data Import/Export, Email Marketing, Campaign Management, User Accounts, Marketing
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Gmail, Email Automation, Workflow Management, Business Correspondence, Organizational Skills, Productivity Software, Scheduling, Google Docs
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Email Marketing, Customer Retention, Customer Relationship Building, E-Commerce, Strategic Marketing, Online Advertising, Performance Metric, Copywriting, Sales, Decision Making, Automation
Beginner · Course · 1 - 4 Weeks

Vanderbilt University
Skills you'll gain: Prompt Engineering, ChatGPT, HubSpot CRM, Business Process Automation, Google Sheets, Workflow Management, Automation, Data Pipelines, JSON, Unstructured Data
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Full-Stack Web Development, Email Automation, Front-End Web Development, Web Design and Development, User Interface (UI), Web Design, Java, Server Side, Java Programming, MySQL, Program Development, Hypertext Markup Language (HTML), Web Development, Web Applications, Data Access, Back-End Web Development, Real Time Data, Development Testing, Cascading Style Sheets (CSS)
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Email Marketing, Campaign Management, Target Audience, Content Marketing, Marketing Materials, Drive Engagement, Marketing Communications, Marketing
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Help Desk Support, Desktop Support, End User Training and Support, Technical Support, Software Documentation, Technical Documentation, Network Troubleshooting, Hardware Troubleshooting, Issue Tracking
Beginner · Course · 1 - 4 Weeks