
Skills you'll gain: Service Level Agreement, Service Management, Performance Measurement, Customer Service, Supplier Performance Management, Cloud Services, Expectation Management, Cloud Storage, Key Performance Indicators (KPIs), Contract Negotiation, Performance Reporting, Case Studies, Negotiation, Communication
Intermediate · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Patient Safety, Continuous Quality Improvement (CQI), Performance Improvement, Health Systems, Health Care Procedure and Regulation, Healthcare Industry Knowledge, Care Management, Value-Based Care, Practice Management, Risk Management, Project Management, Clinical Leadership, Key Performance Indicators (KPIs), Strategic Leadership, Complex Problem Solving
Beginner · Course · 1 - 4 Weeks

Cisco Learning and Certifications
Skills you'll gain: Multiprotocol Label Switching, Open Shortest Path First (OSPF), Routing Protocols, Network Routing, Network Engineering, Network Monitoring, Network Performance Management, Network Troubleshooting, Network Planning And Design, Network Administration, Network Protocols, System Configuration, Algorithms
Beginner · Course · 1 - 3 Months

Skills you'll gain: Loyalty Programs, Customer Retention, E-Commerce, Customer Relationship Management, Web Analytics, Digital Marketing, Product Improvement, Email Marketing, Marketing Analytics, Customer Insights, Portfolio Management, Generative AI Agents, Performance Metric
Beginner · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Test Automation, Performance Testing, Software Quality Assurance, Security Testing, Regression Testing, User Acceptance Testing (UAT), Maintainability, Development Testing, Continuous Delivery, Code Review, Scalability, Automation, DevOps, Software Design, Technical Communication, Test Execution Engine, Application Programming Interface (API), Integration Testing, Waterfall Methodology, Agile Methodology
Beginner · Specialization · 3 - 6 Months

University of Houston
Skills you'll gain: Value-Based Care, Continuous Quality Improvement (CQI), Continuous Improvement Process, Quality Improvement, Care Management, Organizational Leadership, Health Care Administration, Organizational Change, Teamwork, Process Improvement, Diversity Awareness, Health Care, Health Education, Public Health
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Customer experience strategy (CX), Service Design, Design Thinking, Change Management, Process Mapping, Key Performance Indicators (KPIs), Customer Service, Hospitality Management, Hospitality, Customer Analysis, Innovation, Corporate Sustainability, Continuous Improvement Process, Feasibility Studies, Digital Transformation, Collaboration
Beginner · Course · 1 - 4 Weeks

University of Geneva
Skills you'll gain: Sustainable Development, Geographic Information Systems, Environment, Environmental Resource Management, Natural Resource Management, Spatial Analysis, Sustainability Standards, Environmental Science, Environmental Policy, Hydrology, Economics, Governance, Stakeholder Engagement, Case Studies
Intermediate · Course · 1 - 3 Months

Rutgers the State University of New Jersey
Skills you'll gain: Quality Improvement, Continuous Quality Improvement (CQI), Quality Assurance, Value-Based Care, Health Policy, Data Quality, Spreadsheet Software, Analysis, Patient-centered Care, Data Analysis Software, Public Health
Beginner · Course · 1 - 4 Weeks

CVS Health
Skills you'll gain: Call Center Experience, Growth Mindedness, De-escalation Techniques, Data Entry, Greeting Customers, Teamwork, Inbound Calls, Customer Inquiries, Time Management, Customer Complaint Resolution, Customer Service, Customer Data Management, Personal Development, Performance Metric, Verbal Communication Skills, Emotional Intelligence, Problem Solving, Communication
Beginner · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Patient Safety, Performance Measurement, Data Analysis, Value-Based Care, Continuous Quality Improvement (CQI), Data Analysis Software, Health Policy, Data Quality, Descriptive Statistics, Data Integration, Statistical Inference
Mixed · Course · 1 - 4 Weeks
Skills you'll gain: Software Quality Assurance, Quality Assurance, Test Automation, Test Tools, Acceptance Testing, Agile Software Development, Test Case, Software Testing, Continuous Integration, User Acceptance Testing (UAT), Agile Methodology, User Story, Automation, Analysis, Collaboration
Intermediate · Course · 1 - 4 Weeks