
IBM
Skills you'll gain: Cloud Computing Architecture, Technical Support, Technical Support and Services, Cloud Services, Generative AI, Hardware Troubleshooting, IT Service Management, Cloud Security, Cybersecurity, Desktop Support, Cloud Platforms, Cloud Hosting, Cloud Engineering, Cloud Computing, Professional Networking, Data Storage, Peripheral Devices, Information Technology, Cloud Infrastructure, Customer Service
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Prompt Engineering, Standard Operating Procedure, Generative AI, Customer Support, ChatGPT, Product Support, AI Personalization, Customer Analysis, Personalized Service, LLM Application, Responsible AI, Customer experience improvement, Data Ethics, Customer Insights, Automation, Natural Language Processing
Intermediate · Course · 1 - 4 Weeks

Alfaisal University | KLD
Skills you'll gain: Customer Retention, Marketing Strategies, Customer Analysis, Brand Loyalty, Target Market, Customer experience strategy (CX), Strategic Marketing, Customer Insights, Customer Relationship Management, Market Dynamics
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Prompt Engineering, Email Automation, Customer experience improvement, Generative AI, AI Personalization, Customer Support, Personalized Service, Product Support, Operational Efficiency, Automation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Technical Support and Services, Technical Support, Customer Support, Help Desk Support, Negotiation, Relationship Building, Business Relationship Management, Professional Networking, Verbal Communication Skills, Knowledge Transfer, Constructive Feedback, Initiative and Leadership, Ethical Standards And Conduct
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Apple Service Certification, Apple software proficiency, Apple Hardware proficiency, Apple iOS, Desktop Support, Mac OS, Mobile Security, Network Support, iOS Development, Mobile Development Tools, System Support, Enterprise Application Management, Hardware Troubleshooting, General Networking, System Configuration, Debugging, Network Administration, Network Troubleshooting, Information Privacy, Test Tools
Intermediate · Course · 3 - 6 Months

Vanderbilt University
Skills you'll gain: Email Automation, Prompt Engineering, Microsoft Power Automate/Flow, ChatGPT, Productivity Software, HubSpot CRM, Business Process Automation, Google Sheets, Workflow Management, Automation, Data Pipelines, JSON, Large Language Modeling, Unstructured Data, Generative AI
Beginner · Course · 1 - 4 Weeks

National Taiwan University
Skills you'll gain: Revenue Management, Service Design, Customer experience improvement, Financial Services, Innovation, Economics, Product Design, Case Studies, Platform As A Service (PaaS), Business Modeling, Business Strategy, Consumer Behaviour
Beginner · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Product Support, Help Desk Support, Technical Support, Google Cloud Platform, Service Level, Service Management, Cloud Services, Issue Tracking, Problem Management, Technical Communication, Personally Identifiable Information, Information Privacy
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Google Cloud Platform, Service Level, Technical Support and Services, Technical Support, Cloud Services, Technical Communication, Identity and Access Management, File Management, Incident Management, Personally Identifiable Information
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Service Level, Product Support, Google Cloud Platform, Help Desk Support, Technical Support and Services, Technical Support, Cloud Services, Service Management, Personally Identifiable Information, Issue Tracking, Information Privacy, Technical Communication, Problem Management
Beginner · Course · 1 - 4 Weeks

Alfaisal University | KLD
Skills you'll gain: Strategic Marketing, Marketing Strategies, Product Strategy, Marketing, Product Development, Consumer Behaviour, Business Strategy, Competitive Intelligence, Growth Strategies, Market Share, Customer Retention
Beginner · Course · 1 - 4 Weeks