• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Customer Relationship Management
    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Results for "customer relationship management"

    • Status: Preview
      Preview
      U

      University of Colorado Boulder

      Donner un feedback utile

      Skills you'll gain: Constructive Feedback, Employee Performance Management, Team Performance Management, Performance Review, Emotional Intelligence, Coaching, Communication, Creativity

      4.7
      Rating, 4.7 out of 5 stars
      ·
      27 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      P

      Packt

      Operating Systems and Networking Fundamentals

      Skills you'll gain: Local Area Networks, Software Installation, Command-Line Interface, Microsoft Windows, System Configuration, TCP/IP, Linux, General Networking, Patch Management, Operating Systems, User Accounts, Network Routers, System Monitoring, Network Troubleshooting, Mac OS, Technical Support, Network Security, Firewall, File Management

      5
      Rating, 5 out of 5 stars
      ·
      8 reviews

      Intermediate · Course · 1 - 3 Months

    • C

      Coursera Project Network

      Creating Routing Policies to Handle Traffic with AWS Route53

      Skills you'll gain: Load Balancing, Network Routing, Amazon Web Services, Servers, Network Monitoring

      4.5
      Rating, 4.5 out of 5 stars
      ·
      26 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Preview
      Preview
      U

      Universidad Nacional de Colombia

      Learning to be caregivers for people with chronic conditions

      Skills you'll gain: Caregiving, Care Management, Home Health Care, Long Term Care, Patient Education and Support, Empathy, Critical Thinking, Stress Management, Problem Solving, Chronic Diseases, Emotional Intelligence, Adaptability

      Beginner · Course · 1 - 3 Months

    • C

      Coursera Project Network

      Set up AWS Billing Alerts using AWS Budgets

      Skills you'll gain: Amazon Web Services, Billing

      4.8
      Rating, 4.8 out of 5 stars
      ·
      26 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      U

      University of California, Davis

      Digital Trends: AI, Metaverse, Persuasive Tech & Blockchain

      Skills you'll gain: Digital Transformation, Emerging Technologies, Artificial Intelligence, Digital Assets, Digital Marketing, Artificial Neural Networks, Social Media, Web Development, Deep Learning, Persuasive Communication, Human Computer Interaction, Machine Learning, Business Ethics, Algorithms, Cryptography, Decision Making

      4.6
      Rating, 4.6 out of 5 stars
      ·
      14 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      E

      EDUCBA

      NodeJS Unleashed: Mastering Backend Development

      Skills you'll gain: Node.JS, Scalability, Authentications, JSON, Authorization (Computing), Web Applications, Web Development, Secure Coding, JavaScript Frameworks, Back-End Web Development, Performance Tuning, Javascript, Restful API, Development Environment, Event-Driven Programming, Operating Systems, Microsoft Visual Studio, Debugging

      4.5
      Rating, 4.5 out of 5 stars
      ·
      53 reviews

      Intermediate · Course · 1 - 4 Weeks

    • E

      EIT Digital

      System Validation (4): Modelling Software, Protocols, and other behaviour

      Skills you'll gain: Systems Analysis, Verification And Validation, Systems Design, Data Modeling, Software Design, Software Architecture, Theoretical Computer Science, Network Protocols, Algorithms, Data Management

      4.6
      Rating, 4.6 out of 5 stars
      ·
      13 reviews

      Advanced · Course · 1 - 4 Weeks

    • P

      Packt

      The Complete Project Management Fundamentals Course

      Skills you'll gain: Agile Project Management, Project Management, Project Coordination, Agile Methodology, Project Management Software, Project Management Life Cycle, Project Estimation, Jira (Software), Budget Management, Risk Management, Cost Estimation, Sprint Planning, Backlogs, Microsoft Teams

      Intermediate · Course · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      O

      O.P. Jindal Global University

      Machine Learning for Marketing

      Skills you'll gain: Marketing Analytics, Anomaly Detection, Digital Marketing, Web Analytics, Digital Advertising, Dimensionality Reduction, Unsupervised Learning, Customer Analysis, Search Engine Marketing, Supervised Learning, Online Advertising, Customer Retention, Text Mining, Predictive Analytics, Search Engine Optimization, Web Analytics and SEO, Google Ads, Google Analytics, Data Ethics, Data Mining

      3.9
      Rating, 3.9 out of 5 stars
      ·
      17 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Preview
      Preview
      C

      Coursera Instructor Network

      GenAI for Personalized Marketing at Scale

      Skills you'll gain: Customer Analysis, AI Personalization, Customer Insights, Marketing Analytics, Generative AI, Target Audience, Persona Development, Marketing Automation, Marketing, Marketing Strategies, Marketing Effectiveness, Social Media Campaigns, Customer Engagement, Content Creation, Analysis

      4.8
      Rating, 4.8 out of 5 stars
      ·
      6 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      C

      Coursera Instructor Network

      GenAI for Customer Support

      Skills you'll gain: Prompt Engineering, Customer experience improvement, Generative AI, AI Personalization, Customer Support, Customer Service, Email Marketing, Self Service Technologies, Artificial Intelligence, Operational Efficiency, Automation, Content Creation

      Beginner · Course · 1 - 4 Weeks

    Searches related to customer relationship management

    customer relationship management (crm) software
    strategic customer relationship management & sales technique
    1…529530531…834

    In summary, here are 10 of our most popular customer relationship management courses

    • Donner un feedback utile: University of Colorado Boulder
    • Operating Systems and Networking Fundamentals: Packt
    • Creating Routing Policies to Handle Traffic with AWS Route53: Coursera Project Network
    • Learning to be caregivers for people with chronic conditions: Universidad Nacional de Colombia
    • Set up AWS Billing Alerts using AWS Budgets: Coursera Project Network
    • Digital Trends: AI, Metaverse, Persuasive Tech & Blockchain: University of California, Davis
    • NodeJS Unleashed: Mastering Backend Development: EDUCBA
    • System Validation (4): Modelling Software, Protocols, and other behaviour: EIT Digital
    • The Complete Project Management Fundamentals Course: Packt
    • Machine Learning for Marketing: O.P. Jindal Global University

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Do Not Sell/Share
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok