• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Customer Relationship Management
    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Results for "customer relationship management"

    • Status: Free Trial
      Free Trial
      W

      Whizlabs

      Storage in Azure

      Skills you'll gain: Microsoft Azure, Data Management, Cloud Storage, Data Storage, Azure Active Directory, Role-Based Access Control (RBAC), Identity and Access Management, Data Security, Encryption, Disaster Recovery

      4.2
      Rating, 4.2 out of 5 stars
      ·
      28 reviews

      Intermediate · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Use Power Automate & SharePoint to Automate Invoice Sending

      Skills you'll gain: Microsoft Power Automate/Flow, Microsoft Power Platform, Document Management, Microsoft 365, Invoicing, Collaborative Software, Workflow Management, Automation

      4.2
      Rating, 4.2 out of 5 stars
      ·
      20 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      U

      University of California, Irvine

      Project Planning

      Skills you'll gain: Project Schedules, Project Planning, Agile Methodology, Conflict Management, Stakeholder Management, Milestones (Project Management), Quality Assessment, Negotiation, Cost Estimation, Resource Planning, Project Risk Management, Contract Management, Kanban Principles

      4.7
      Rating, 4.7 out of 5 stars
      ·
      9 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      L

      LearnQuest

      Fundamentals of Big Data

      Skills you'll gain: Data Visualization, Big Data, Analytics, Data Processing, Data Analysis, Data Strategy, Data Lakes, Data Storage, Data Warehousing, Data Management, Data Infrastructure, Data Architecture, Data Capture, Unstructured Data, Real Time Data, Data Collection

      3.9
      Rating, 3.9 out of 5 stars
      ·
      30 reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      J

      Johns Hopkins University

      Random Processes

      Skills you'll gain: Probability & Statistics, Probability Distribution, Simulations, Statistical Modeling, Estimation, Correlation Analysis, Engineering Analysis, Statistical Analysis, Reliability, Engineering, Spatial Analysis

      Mixed · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Build an Automobile Listing Website with PHP

      Skills you'll gain: Web Development, PHP (Scripting Language), Web Design and Development, Content Management, Web Applications, HTML and CSS, Software Engineering

      4.4
      Rating, 4.4 out of 5 stars
      ·
      8 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • C

      Coursera Project Network

      Oversee a Project with ClickUp

      Skills you'll gain: Goal Setting, Workflow Management, Organizational Skills, Project Management Software, Project Management, Work Breakdown Structure, Resource Allocation

      4.6
      Rating, 4.6 out of 5 stars
      ·
      25 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Preview
      Preview
      U

      University of California, Santa Cruz

      GetVirtual: How to Launch Your Online Business

      Skills you'll gain: Business Communication, Entrepreneurship, Social Media Marketing, Search Engine Optimization, Web Design and Development, Marketing, Workflow Management, Business Planning, E-Commerce, Project Management, Business Strategy, Business Process, Branding, Customer Relationship Management

      4
      Rating, 4 out of 5 stars
      ·
      8 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Preview
      Preview
      S

      Simplilearn

      Generative AI Course for Marketing, Sales, and Campaigns

      Skills you'll gain: Lead Generation, Upselling, Business Ethics, AI Personalization, Generative AI, Sales Strategy, Marketing Automation, Cross Selling, Marketing Strategies, Sales Prospecting, Sales, Email Marketing, Blogs, Customer Insights, Content Creation, Customer Engagement, Social Media Marketing, Customer Retention, Customer Relationship Management, Customer experience improvement

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      S

      Starweaver

      Hotel Digital Marketing and Social Media Strategy

      Skills you'll gain: Social Media Marketing, Social Media, Digital Media Strategy, Content Creation, Search Engine Optimization, Social Media Strategy, Content Marketing, Guest Relations, Hospitality, Web Analytics and SEO, Digital Marketing, Storytelling, Instagram, Return On Investment, Key Performance Indicators (KPIs)

      3.8
      Rating, 3.8 out of 5 stars
      ·
      21 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Global Perspectives of DEI in the Workplace

      Skills you'll gain: Diversity Equity and Inclusion Initiatives, Diversity Training, Diversity and Inclusion, Diversity Awareness, Empathy, Intercultural Competence, Diversity Programs, Cultural Diversity, Social Justice, Recognizing Others, Employee Retention, Culture, Leadership Studies, Human Resources, Self-Awareness, Organizational Leadership, Human Resource Strategy, Empowerment, Recruitment Strategies, Training Programs

      Build toward a degree

      3.8
      Rating, 3.8 out of 5 stars
      ·
      6 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      S

      Salesforce

      Bases para el éxito en el desarrollo de ventas

      Skills you'll gain: Growth Mindedness, Time Management, Constructive Feedback, Sales Development, Productivity, Collaboration, Prioritization, Teamwork, Personal Development, Optimism, Professionalism, Stress Management, Persistence, Software As A Service, Goal Setting, Accountability

      3.7
      Rating, 3.7 out of 5 stars
      ·
      19 reviews

      Beginner · Course · 1 - 4 Weeks

    Searches related to customer relationship management

    customer relationship management (crm) software
    strategic customer relationship management & sales technique
    1…531532533…834

    In summary, here are 10 of our most popular customer relationship management courses

    • Storage in Azure: Whizlabs
    • Use Power Automate & SharePoint to Automate Invoice Sending: Coursera Project Network
    • Project Planning: University of California, Irvine
    • Fundamentals of Big Data: LearnQuest
    • Random Processes: Johns Hopkins University
    • Build an Automobile Listing Website with PHP: Coursera Project Network
    • Oversee a Project with ClickUp: Coursera Project Network
    • GetVirtual: How to Launch Your Online Business: University of California, Santa Cruz
    • Generative AI Course for Marketing, Sales, and Campaigns: Simplilearn
    • Hotel Digital Marketing and Social Media Strategy: Starweaver

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Do Not Sell/Share
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok