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Customer Experience Courses

Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.


Popular Customer Experience Courses and Certifications


  • U

    Universidad de Palermo

    Administración de Empresas Certificado MasterTrack®

    Skills you'll gain: Key Performance Indicators (KPIs), Strategic Marketing, Human Capital, Human Resource Strategy, Marketing, Strategic Leadership, Strategic Decision-Making, Organizational Strategy, Customer Relationship Management, Human Resources Management and Planning, Leadership and Management, Talent Management, Enterprise Resource Planning, Marketing Management, Branding, Technical Management, Business Technologies, Marketing Planning, Marketing Strategies, Brand Strategy

    Credit offered

    Mastertrack · 6 - 12 Months

  • P

    Pontificia Universidad Católica de Chile

    Magíster en Business Analytics

    Skills you'll gain: Revenue Management, Customer Analysis, Descriptive Analytics, People Analytics, FinTech, Large Language Modeling, Model Evaluation, Database Design, Time Series Analysis and Forecasting, Predictive Analytics, Social Determinants Of Health, Gerontology, Digital Transformation, Biostatistics, Risk Analysis, Bayesian Statistics, Exploratory Data Analysis, Social Network Analysis, Unsupervised Learning, Cloud Security

    Earn a degree

    Degree · 1 - 4 Years

  • U

    Universidad de los Andes

    Maestría en Ingeniería de Software

    Skills you'll gain: Supervised Learning, LangChain, User Story, Unsupervised Learning, Test Automation, Process Analysis, Cloud-Native Computing, Android Jetpack, Classification Algorithms, Dashboard, Site Reliability Engineering, Angular, API Design, Design Thinking, Software Architecture, Video Game Development, Project Risk Management, Internet Of Things, User Experience Design, Microservices

    Earn a degree

    Degree · 1 - 4 Years

  • U

    University of London

    Graduate Diploma in Computer Science

    Skills you'll gain: Virtual Reality, Game Design, Full-Stack Web Development, Mobile Development, Human Computer Interaction, Agile Software Development, Animations, Data Ethics, Event-Driven Programming, Git (Version Control System), Web Applications, Incident Response, Data Science, Natural Language Processing, Unsupervised Learning, Combinatorics, Database Design, Web Development, Generative AI, Usability Testing

    Credit offered

    Graduate Certificate · 6 - 12 Months

  • Status: Free Trial
    Free Trial
    M

    Microsoft

    Ethical Selling and Market Adaptation

    Skills you'll gain: Sales Strategy, Data Ethics, Microsoft Copilot, General Sales Practices, Sales Training, Sales, Risking, Responsible AI, Ethical Standards And Conduct, Sales Enablement, Business Ethics, Law, Regulation, and Compliance, AI Personalization, Information Privacy, Legal Risk, Continuous Monitoring, Forecasting, Decision Making, Market Analysis, Customer Engagement

    Advanced · Course · 1 - 4 Weeks

  • U

    University of London

    Graduate Certificate in Computer Science

    Skills you'll gain: Virtual Reality, Game Design, Full-Stack Web Development, Mobile Development, Human Computer Interaction, Agile Software Development, Animations, Data Ethics, Event-Driven Programming, Git (Version Control System), Web Applications, Incident Response, Data Science, Natural Language Processing, Unsupervised Learning, Combinatorics, Database Design, Web Development, Generative AI, Usability Testing

    Credit offered

    Graduate Certificate · 6 - 12 Months

  • Status: Free Trial
    Free Trial
    U

    University of Virginia

    Experiencing Design: Deepening Your Design Thinking Practice

    Skills you'll gain: Design Thinking, Human Centered Design, Innovation, Strategic Thinking, Open Mindset, Cognitive flexibility, Creativity, Collaboration, Dealing With Ambiguity, Empathy, Adaptability, Qualitative Research, Data Visualization

    4.7
    Rating, 4.7 out of 5 stars
    ·
    63 reviews

    Beginner · Course · 1 - 4 Weeks

Searches related to customer experience

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In summary, here are 7 of our most popular customer experience courses

  • Administración de Empresas Certificado MasterTrack®: Universidad de Palermo
  • Magíster en Business Analytics: Pontificia Universidad Católica de Chile
  • Maestría en Ingeniería de Software: Universidad de los Andes
  • Graduate Diploma in Computer Science: University of London
  • Ethical Selling and Market Adaptation: Microsoft
  • Graduate Certificate in Computer Science: University of London
  • Experiencing Design: Deepening Your Design Thinking Practice: University of Virginia

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