Customer journey courses can help you learn customer segmentation, touchpoint analysis, and experience mapping. You can build skills in crafting personalized marketing strategies, analyzing customer feedback, and optimizing conversion rates. Many courses introduce tools like customer relationship management (CRM) software, journey mapping tools, and analytics platforms that help you track customer interactions and measure the effectiveness of your strategies.

Skills you'll gain: Prompt Engineering, Generative AI, Prompt Patterns, Artificial Intelligence, Image Analysis, Natural Language Processing, Machine Learning
Beginner · Course · 1 - 4 Weeks

Alex Genadinik
Skills you'll gain: TikTok, Case Studies, Advertising, Digital Advertising, Drive Engagement, Growth Strategies, Social Media Campaigns, Customer Engagement, Social Media Marketing, Social Media, Target Audience, Marketing Strategies, Video Production, Content Creation
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: User Story, Agile Software Development, Scrum (Software Development), Agile Methodology, Kanban Principles, Backlogs, Sprint Retrospectives, Agile Project Management, Workflow Management, Sprint Planning, Team Management, Product Requirements, Lean Methodologies, Performance Measurement
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Scrum (Software Development), Team Building, Team Management, Backlogs, Agile Project Management, Agile Methodology, Sprint Retrospectives, Team Leadership, Sprint Planning, User Story, Cross-Functional Collaboration, Case Studies, Project Management, Resilience
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Back-End Web Development, PostgreSQL, Python Programming, Restful API, SQL, API Design, Object-Relational Mapping, Database Management, Databases, Data Validation, Development Environment
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Test Case, Test Automation, Test Data, Functional Testing, Test Execution Engine, CI/CD, System Testing, Software Testing, No-Code Development, Debugging
Beginner · Course · 1 - 4 Weeks

Universitat Politècnica de València
Skills you'll gain: Enterprise Resource Planning, Business Software, Supply Chain Management, Business Systems, Customer Relationship Management, Business Intelligence, Information Technology, Information Systems, Productivity Software, Web Applications, Management Information Systems, Decision Support Systems, Microsoft Office, Operating Systems, Computing Platforms, Web Design and Development, Computer Systems, Database Software, Network Architecture, System Software
Beginner · Course · 1 - 3 Months

Skills you'll gain: Patient Registration, Claims Processing, Patient Safety, Revenue Cycle Management, Health Information Management, Copayment Collection and Processing, Medical Records, Medical Billing and Coding, Patient Communication, Data Entry, Data Validation
Beginner · Course · 1 - 3 Months

Skills you'll gain: AI Security, Data Ethics, Security Awareness, Responsible AI, Cybersecurity, Role-Based Access Control (RBAC), General Data Protection Regulation (GDPR), Cyber Risk, Human Factors (Security), Artificial Intelligence, Threat Detection, Fraud detection, Information Privacy, Anomaly Detection, Governance
Beginner · Course · 1 - 3 Months

LearnKartS
Skills you'll gain: Cloud Security, Open Web Application Security Project (OWASP), Data Governance, Data Management, Data Security, Secure Coding, Application Security, DevSecOps, Cloud Applications, Key Management, Encryption, Personally Identifiable Information, Information Privacy, OAuth, Cloud Storage, API Gateway, Threat Modeling, Data Encryption Standard, Risk Management Framework
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Google Analytics, Marketing Analytics, Web Analytics, Web Analytics and SEO, Data-Driven Decision-Making, Data Analysis, Analytics, Customer Insights, Analysis, Descriptive Analytics, Trend Analysis, Performance Analysis
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Agile Methodology, User Feedback, No-Code Development, Collaborative Software, Application Development, User Acceptance Testing (UAT), Customer experience improvement, Software Development, Prototyping, Empowerment, Constructive Feedback, Development Testing, Continuous Improvement Process, Stakeholder Engagement, Cross-Functional Collaboration, Prioritization, User Interface (UI), Business Logic
Beginner · Course · 1 - 4 Weeks