• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • De Escalation Techniques

Results for "de-escalation techniques"


  • Status: New
    New
    Status: Free Trial
    Free Trial
    A

    AI Business School

    Practical AI and prompting for customer care professionals

    Skills you'll gain: Prompt Engineering, Generative AI, AI Personalization, Large Language Modeling, Artificial Intelligence, ChatGPT, AI Enablement, Training Programs, AI Workflows, Personalized Service, LLM Application, Customer Service, Customer experience improvement, Ideation, Business Transformation, Innovation

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    Advanced Features and Polish for a Pinball Game in UE

    Skills you'll gain: Unreal Engine, Game Design, Video Game Development, Animation and Game Design, 3D Assets, Virtual Environment, Computer Graphics, User Interface (UI), Interactive Design, Scripting

    Mixed · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    MonoGame: Build, Design & Showcase Games

    Skills you'll gain: Animation and Game Design, Video Game Development, Computer Graphics, 3D Assets, Animations, C# (Programming Language), Cross Platform Development, Development Environment, Software Installation, Content Management

    Mixed · Course · 1 - 4 Weeks

  • G

    Google Cloud

    Google Threat Intelligence - Français

    Skills you'll gain: Cyber Threat Intelligence, Threat Detection, Cyber Threat Hunting, Threat Management, Threat Modeling, Incident Response, Cybersecurity, Intrusion Detection and Prevention, Google Gemini, Vulnerability Management, AI Security, Infrastructure Security, Interactive Data Visualization, Technical Analysis

    Intermediate · Course · 1 - 3 Months

  • Status: New
    New
    Status: Preview
    Preview
    P

    Packt

    Meeting Design: A Tactical Guide for Productive Meetings

    Skills you'll gain: Meeting Facilitation, Conflict Management, Sprint Retrospectives, Collaboration, Teamwork, Design Thinking, Continuous Improvement Process, Organizational Effectiveness, Stakeholder Analysis, Taking Meeting Minutes, Organizational Development, Sales Presentation, Communication Planning, Leadership Development, Time Management, Communication Strategies, Data Visualization

    Intermediate · Course · 1 - 3 Months

  • Status: New
    New
    Status: Preview
    Preview
    E

    EDUCBA

    Master Time Series Forecasting with R: Analyze & Predict

    Skills you'll gain: Time Series Analysis and Forecasting, Forecasting, Predictive Modeling, R Programming, Regression Analysis, Business Analytics, Trend Analysis, Statistical Analysis, Statistical Modeling, Analysis, Model Evaluation

    Mixed · Course · 1 - 4 Weeks

  • U

    Universidad de los Andes

    Maestría en Inteligencia Artificial

    Skills you'll gain: Real-Time Operating Systems, Semantic Web, LLM Application, Supervised Learning, Unsupervised Learning, Cloud-Native Computing, Continuous Deployment, Computer Vision, Reinforcement Learning, Natural Language Processing, Classification Algorithms, Biomedical Engineering, Artificial Intelligence, Cost Management, Deep Learning, Model Deployment, Probability & Statistics, Control Systems, Responsible AI, Data Ethics

    Earn a degree

    Degree · 1 - 4 Years

  • G

    Google Cloud

    Responsible AI: Applying AI Principles with Google Cloud - Deutsch

    Skills you'll gain: Responsible AI, Data Ethics, Artificial Intelligence, Generative AI, Business Ethics, Ethical Standards And Conduct

    Beginner · Course · 1 - 3 Months

  • G

    Google Cloud

    Google Cloud-Grundlagen: Kerninfrastruktur

    Skills you'll gain: Prompt Engineering, Google Cloud Platform, Cloud Infrastructure, Generative AI, Kubernetes, Identity and Access Management, Infrastructure As A Service (IaaS), Cloud Storage, Cloud Services, Cloud Applications, Cloud Deployment, Data Storage, Public Cloud, Containerization, Application Development, Serverless Computing, Virtual Machines, Platform As A Service (PaaS), Virtual Networking

    Beginner · Course · 1 - 3 Months

  • G

    Google Cloud

    Sécurité dans Google Workspace

    Skills you'll gain: Email Security, Google Workspace, Security Controls, Cloud Security, Security Management, Mobile Security, Data Security, User Accounts, Application Security, Authentications, Identity and Access Management, Multi-Factor Authentication

    Beginner · Course · 1 - 4 Weeks

  • P

    Packt

    Unity Android — Build a 3D ZigZag Racing Game with C#

    Skills you'll gain: Android Development, Unity Engine, Mobile Development, Video Game Development, User Interface (UI), Game Design, User Interface and User Experience (UI/UX) Design, 3D Assets, C# (Programming Language), Scripting, Computer Graphics, Software Installation, Animations

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Packt

    Co-Management, Updates, Reporting & Troubleshooting

    Skills you'll gain: Patch Management, System Monitoring, Microsoft Intune (Mobile Device Management Software), Configuration Management, System Support, SQL Server Reporting Services, Systems Administration, Disaster Recovery, Software Installation

    Intermediate · Course · 1 - 4 Weeks

1…606607608…625

In summary, here are 10 of our most popular de-escalation techniques courses

  • Practical AI and prompting for customer care professionals: AI Business School
  • Advanced Features and Polish for a Pinball Game in UE: EDUCBA
  • MonoGame: Build, Design & Showcase Games: EDUCBA
  • Google Threat Intelligence - Français: Google Cloud
  • Meeting Design: A Tactical Guide for Productive Meetings: Packt
  • Master Time Series Forecasting with R: Analyze & Predict: EDUCBA
  • Maestría en Inteligencia Artificial: Universidad de los Andes
  • Responsible AI: Applying AI Principles with Google Cloud - Deutsch: Google Cloud
  • Google Cloud-Grundlagen: Kerninfrastruktur: Google Cloud
  • Sécurité dans Google Workspace: Google Cloud

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • English Speaking
  • Generative AI (GenAI)
  • Microsoft Excel
  • Microsoft Power BI
  • Project Management
  • Python

Certificates & Programs

  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM Data Analyst Certificate
  • IBM Data Science Certificate
  • Machine Learning Certificate
  • Microsoft Power BI Data Analyst Certificate
  • UI / UX Design Certificate

Industries & Careers

  • Business
  • Computer Science
  • Data Science
  • Education & Teaching
  • Engineering
  • Finance
  • Healthcare
  • Human Resources (HR)
  • Information Technology (IT)
  • Marketing

Career Resources

  • Career Aptitude Test
  • Examples of Strengths and Weaknesses for Job Interviews
  • High-Income Skills to Learn
  • How Does Cryptocurrency Work?
  • How to Highlight Duplicates in Google Sheets
  • How to Learn Artificial Intelligence
  • Popular Cybersecurity Certifications
  • Preparing for the PMP Certification
  • Signs You Will Get the Job After an Interview
  • What Is Artificial Intelligence?

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Share your Coursera learning story

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok