Skills you'll gain: Customer Service, Customer Relationship Building, Continuous Improvement Process, Process Improvement, Performance Metric, Customer experience improvement, Customer Complaint Resolution, Client Support, Technical Support, Expectation Management, Conflict Management, Communication Strategies

Skills you'll gain: Slack (Software), Collaborative Software, Project Management Software, Workflow Management, Project Management, Microsoft Teams, Google Workspace, Productivity Software, Project Planning, Automation, Telecommuting

Skills you'll gain: Learning Management Systems, Web Content Accessibility Guidelines, Educational Materials, Instructional Design, Education Software and Technology

Skills you'll gain: Penetration Testing, Cybersecurity, Cloud Security, Mobile Security, Vulnerability Assessments, Network Security, Application Security, Threat Detection, Cyber Attacks, MITRE ATT&CK Framework, Encryption, Web Applications, Infrastructure Security, Wireless Networks, Internet Of Things, Authentications

Skills you'll gain: Care Management, Health Informatics, Patient Education and Support, Patient Safety, Health Care, Analytics, Data Analysis, Predictive Analytics, Innovation, Big Data, Data-Driven Decision-Making, Decision Support Systems, Artificial Intelligence

Skills you'll gain: Web Applications, Computational Logic, Software Development Tools, Business Logic, Application Programming Interface (API), Other Programming Languages, Program Development, Data Storage, System Programming, Scalability, Identity and Access Management

Skills you'll gain: Hypertext Markup Language (HTML), Software Documentation, Technical Documentation, Web Development, Technical Writing

Skills you'll gain: Network Administration, Virtual Local Area Network (VLAN), General Networking, Network Architecture, TCP/IP, Local Area Networks, Computer Networking, Command-Line Interface, Network Infrastructure, Wireless Networks, Network Security, Network Switches, OSI Models, Dynamic Host Configuration Protocol (DHCP), Network Routing, Network Protocols

Skills you'll gain: Systems Design, Business Process Modeling, Systems Analysis, Data Modeling, Digital Transformation, Business Process, Risk Management, Workflow Management, Systems Architecture, Solution Architecture, Business Analysis, Solution Design, Enterprise Resource Planning, Information Technology, Process Flow Diagrams, Prototyping, Computer Science, Agile Methodology, Product Lifecycle Management, Business Communication

Skills you'll gain: Microsoft SQL Servers, Transact-SQL, SQL, Transaction Processing, Stored Procedure, Data Manipulation, Database Management, Query Languages, Relational Databases, Database Architecture and Administration, Databases, Data Integrity

Skills you'll gain: Object Oriented Programming (OOP), Python Programming, Data Structures, Computer Programming, Software Engineering, Performance Tuning, File Management, Web Development, Debugging, Web Development Tools

Skills you'll gain: Computer Hardware, Operating Systems, Desktop Support, Network Troubleshooting, Databases, Hardware Troubleshooting, Information Technology, Technical Support, System Support, Computer Systems, System Configuration, Information Systems Security, End User Training and Support, Wireless Networks, Security Awareness, Software Installation, Computer Networking, Computer Security Awareness Training, Peripheral Devices, File Management