Skills you'll gain: z/OS, Operating Systems, System Programming, Mainframe Computing, System Monitoring, Performance Tuning, System Configuration, OS Process Management, Data Storage, Capacity Management, Problem Management, Disaster Recovery, Computer Architecture, Data Access

Skills you'll gain: Computer Security Incident Management, Incident Management, Incident Response, Security Management, Threat Management, Security Strategy, Event Monitoring, Security Information and Event Management (SIEM), Continuous Monitoring, Enterprise Security, Cyber Operations, Information Technology Operations, Automation, Systems Integration

Skills you'll gain: Infrastructure as Code (IaC), Docker (Software), Kubernetes, Terraform, Ansible, Cloud Infrastructure, Containerization, Cloud Management, Devops Tools, Cloud Computing Architecture, Systems Development, Firewall, Security Controls, IT Automation, Bash (Scripting Language)

Skills you'll gain: Recruitment, Recruitment Strategies, Talent Acquisition, Drive Engagement, Brand Loyalty, Interviewing Skills, Brand Awareness, Employee Onboarding, Customer experience strategy (CX), Personalized Service, Relationship Building

Skills you'll gain: AI Personalization, Customer Engagement, Data-Driven Decision-Making, Customer experience strategy (CX), Customer Service, Customer experience improvement, Customer Communications Management, Customer Relationship Management (CRM) Software, Customer Inquiries, Personalized Service, Customer Insights, Customer Retention, Business Analytics, ChatGPT, Generative AI Agents, User Feedback, Client Support, Analytics, Self Service Technologies, Automation

Skills you'll gain: Service Improvement, Innovation, Continuous Improvement Process, Change Management, Organizational Change, Service Design, Design Thinking, Public Administration, Organizational Strategy, Policty Analysis, Research, and Development, Strategic Thinking, Technology Strategies, Digital Transformation, Leadership

Skills you'll gain: Design Thinking, Design Research, Innovation, Design Strategies, Human Centered Design, User Research, Ideation, Service Design, Organizational Strategy, Creativity, User Experience Design, Storyboarding, Product Development, Process Development, Market Research, User Experience, Qualitative Research, Quantitative Research, Data Collection

Skills you'll gain: Containerization, Node.JS, CI/CD, Kubernetes, MongoDB, Full-Stack Web Development, Back-End Web Development, Restful API, JavaScript Frameworks, Application Deployment, Continuous Integration, Server Side, Microservices, NoSQL, Software Technical Review, Application Programming Interface (API), Continuous Deployment, Databases, Database Management, Secure Coding

Skills you'll gain: Amazon Web Services, AWS Identity and Access Management (IAM), Amazon CloudWatch, Amazon DynamoDB, Database Management, AWS CloudFormation, Amazon Elastic Compute Cloud, Cloud Infrastructure, Amazon S3, Cloud Computing, Public Cloud, Cloud Storage, Scalability

Skills you'll gain: Data Quality, Data Cleansing, Computer Vision, Visualization (Computer Graphics), Data Validation, Deep Learning, Image Analysis, Data Manipulation, Exploratory Data Analysis, Applied Machine Learning, Data Analysis

Skills you'll gain: Instagram, Storytelling, Content Creation, Social Media Content, Video Editing, Copywriting, Video Production, Photo Editing, Photography, Media Production, Social Media, Graphic and Visual Design, Writing

Skills you'll gain: Constructive Feedback, Empathy, Mentorship, Communication Strategies, Tactfulness, Compassion, Performance Review, Emotional Intelligence, Coaching, Self-Awareness, Leadership Development, Organizational Leadership, Communication, Cognitive flexibility