Business process courses can help you learn process mapping, workflow optimization, and performance measurement. You can build skills in analyzing operational efficiency, implementing change management strategies, and enhancing customer experience. Many courses introduce tools like Six Sigma, Lean methodologies, and business process modeling software, that support streamlining operations and driving continuous improvement.

Tecnológico de Monterrey
Skills you'll gain: Business Modeling, Entrepreneurship, Storytelling, Design Thinking, Business Strategies, Innovation, Business Process, Strategic Thinking, Systems Thinking, Presentations, Case Studies, Market Opportunities, Data Visualization, Value Propositions, Competitive Analysis
Advanced · Course · 1 - 4 Weeks

University of California, Santa Cruz
Skills you'll gain: Business Communication, Entrepreneurship, Social Media Marketing, Search Engine Optimization, Web Design and Development, Marketing, Workflow Management, Business Planning, E-Commerce, Project Management, Business Strategy, Business Process, Branding, Customer Relationship Management
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Data Visualization Software, Tableau Software, Financial Modeling, Business Process, Peer Review, Presentations, Property Management, Data Analysis, MySQL, Risk Analysis, Real Estate, Financial Analysis, Microsoft Excel, Profit and Loss (P&L) Management, Analytics, SQL
Mixed · Course · 1 - 3 Months

Skills you'll gain: Customer Service, Customer experience strategy (CX), Customer Analysis, Process Mapping, Customer Insights, Process Design, Customer Support, Cross-Channel Marketing, Marketing Operations, Business Process, Web Analytics, Marketing
Beginner · Guided Project · Less Than 2 Hours

University of Leeds
Skills you'll gain: Innovation, Design Thinking, Intellectual Property, Ideation, Organizational Strategy, New Product Development, Human Centered Design, Business Transformation, Strategic Partnership, Business Strategy, Business Process
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Stakeholder Management, Business Analysis, Requirements Management, Requirements Analysis, Business Requirements, Change Requests, Solution Delivery, Systems Analysis, Business Process, Process Analysis, Business Strategies, Project Management, Communication Planning, Stakeholder Analysis, Problem Solving, Enterprise Architecture, Root Cause Analysis, Verification And Validation, Risk Management
Intermediate · Course · 1 - 4 Weeks
Universidade de São Paulo
Skills you'll gain: Talent Management, Team Management, Product Development, Decision Making, Agile Product Development, Business Process, Operational Analysis, Strategic Prioritization, Leadership, Business Strategy, Culture Transformation, Prioritization, Scalability, Employee Engagement
Beginner · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: Business Analytics, Business Metrics, Analytics, Business Process Improvement, Business Intelligence, Business Process, Tableau Software, Business Analysis, Data Analysis, Key Performance Indicators (KPIs), Web Analytics, Data-Driven Decision-Making, Digital Transformation, E-Commerce, Financial Services, SQL, Decision Making
Mixed · Course · 1 - 3 Months

Skills you'll gain: Kanban Principles, Agile Methodology, Lean Methodologies, Workflow Management, Business Process, Business Process Management, Process Mapping, Data Visualization, Collaborative Software, Service Design
Intermediate · Guided Project · Less Than 2 Hours

Simplilearn
Skills you'll gain: Requirements Management, Solution Design, Business Analysis, Requirements Elicitation, Stakeholder Management, Business Requirements, Solution Architecture, Stakeholder Analysis, Strategic Planning, Business Strategies, Systems Analysis, Business Process, Competitive Analysis, Business Process Management, Business Intelligence, Risk Analysis, Agile Methodology, Performance Measurement
Beginner · Course · 1 - 4 Weeks
University of Pennsylvania
Skills you'll gain: Operations Management, Business Process Improvement, Process Improvement, Process Analysis, Operational Efficiency, Business Process, Process Optimization, Quality Management, Performance Measurement, Quality Assurance, Productivity Software, Capacity Management, Inventory Management System
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft PowerPoint, Presentations, Data Visualization, Sales Presentation, Data Visualization Software, Interactive Data Visualization, Data Storytelling, Drive Engagement, Business Process
Beginner · Guided Project · Less Than 2 Hours