
University of Maryland, College Park
Skills you'll gain: Brainstorming, User Story, Creative Thinking, Innovation, Design Thinking, Critical Thinking and Problem Solving, Solution Design, Agile Methodology, Problem Solving, Agile Product Development, Empathy, Requirements Analysis, Complex Problem Solving, Risk Management, Lean Methodologies, Process Improvement
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: AI Personalization, Customer Engagement, Data-Driven Decision-Making, Customer experience strategy (CX), Customer Service, Customer experience improvement, Customer Communications Management, Customer Relationship Management (CRM) Software, Personalized Service, Customer Insights, Business Analytics, ChatGPT, User Feedback, Analytics, Consumer Behaviour, Real Time Data, Automation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Big Data, Generative AI, Case Studies, Customer Insights, Market Research, Market Analysis, Marketing Analytics, Data Analysis, Data-Driven Decision-Making, Data Visualization Software, Consumer Behaviour, Predictive Analytics, Business Strategy
Intermediate · Course · 1 - 4 Weeks

Tecnológico de Monterrey
Skills you'll gain: Innovation, Business Modeling, Design Thinking, Creative Problem-Solving, Ideation, Creative Thinking, Entrepreneurship, New Business Development, Open Mindset, Lean Methodologies, Organizational Strategy, Organizational Change
Advanced · Course · 1 - 4 Weeks

Northeastern University
Skills you'll gain: User Centered Design, Innovation, Digital Transformation, Technology Strategies, Design Thinking, Service Design, Solution Design, Business Strategy, Business Development, Growth Strategies, Competitive Analysis, Value Propositions, New Product Development, Healthcare Industry Knowledge, Product Strategy
Beginner · Course · 1 - 4 Weeks

Arizona State University
Skills you'll gain: Curiosity, Design Thinking, Innovation, Customer Analysis, Creative Thinking, Target Audience, Customer Insights, Market Research, Entrepreneurship, Problem Solving, Communication
Beginner · Course · 1 - 3 Months

National Taiwan University
Skills you'll gain: Revenue Management, Service Design, Customer experience improvement, Financial Services, Innovation, Economics, Product Design, Case Studies, Platform As A Service (PaaS), Business Modeling, Business Strategy, Consumer Behaviour
Beginner · Course · 1 - 3 Months

University of Maryland, College Park
Skills you'll gain: Innovation, New Product Development, Design Thinking, Product Development, Product Management, Business Modeling, Product Strategy, Customer experience strategy (CX), Product Marketing, Key Performance Indicators (KPIs), Value Propositions, Performance Measurement, Portfolio Management, Customer Insights, Business Metrics, Customer experience improvement, Business Strategy, Lean Methodologies
Beginner · Course · 1 - 3 Months

Parsons School of Design, The New School
Skills you'll gain: Design Thinking, Sustainable Business, Business Solutions, Business Modeling, Growth Strategies, Innovation, Design, Value Propositions, User Experience, Sales Process, Prototyping, Customer experience improvement, Consumer Behaviour
Intermediate · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Organizational Change, Innovation, Change Management, New Product Development, Organizational Strategy, Cross-Functional Team Leadership, Team Leadership, Organizational Effectiveness, Product Lifecycle Management, Organizational Structure, Emerging Technologies, Business Strategy
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Product Development, New Product Development, Product Management, Sustainable Business, Product Lifecycle Management, Marketing, Sustainable Design, Marketing Strategies, Financial Analysis, Target Market, Business Metrics, Presentations
Build toward a degree
Beginner · Course · 1 - 3 Months

Fundação Instituto de Administração
Skills you'll gain: Innovation, Project Risk Management, Risk Management, New Product Development, Business Risk Management, Product Lifecycle Management, Business Solutions, Strategic Partnership, Product Development, Project Design, Process Improvement, New Business Development, Product Improvement, Portfolio Management, Continuous Improvement Process, Decision Making
Build toward a degree
Mixed · Course · 1 - 4 Weeks