
Knowledge Accelerators
Skills you'll gain: General Data Protection Regulation (GDPR), Information Privacy, Personally Identifiable Information, Regulatory Compliance, Law, Regulation, and Compliance, Compliance Training, Compliance Management, Legal Risk, Regulation and Legal Compliance, Data Ethics, Data Governance, Data Security, Data Management, Data Integrity, Data Processing, Accountability
Beginner · Course · 1 - 3 Months

Vanderbilt University
Skills you'll gain: Music, Market Opportunities, Music Performance, Entrepreneurship, Intellectual Property, Digital Transformation, Marketing, Innovation, Business Modeling, Revenue Management, Media and Communications, Business Ethics, Media Production, Ethical Standards And Conduct, Compensation Management
Mixed · Course · 1 - 3 Months

Skills you'll gain: Report Writing, Digital Transformation, Automation, Generative AI, Business Reporting, Expense Reports, Business Process Automation, AI Enablement, Operational Efficiency, Artificial Intelligence, Data Collection, Data Literacy
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: HubSpot CRM, Team Building, Customer Relationship Management (CRM) Software, Team Management, Customer Relationship Management, Email Automation, Business Reporting, Marketing Automation, Email Marketing, Sales Development, Customer Service
Beginner · Guided Project · Less Than 2 Hours

CVS Health
Skills you'll gain: Call Center Experience, Growth Mindedness, De-escalation Techniques, Data Entry, Greeting Customers, Collaboration, Teamwork, Telephone Skills, Inbound Calls, Customer Inquiries, Time Management, Customer Complaint Resolution, Customer Service, Customer Data Management, Personal Development, Performance Metric, Performance Measurement, Verbal Communication Skills, Problem Solving, Communication
Beginner · Course · 1 - 3 Months

Unilever
Skills you'll gain: Supply Chain Systems, Supply Chain Management, Supply Chain, Data Management, Data Lakes, Supply Chain Planning, Data Analysis Software, Real Time Data, Data Storage Technologies, Inventory Management System, Forecasting, Demand Planning, Data Analysis, Data-Driven Decision-Making, AI Enablement, Problem Solving
Beginner · Course · 1 - 4 Weeks
University of Pennsylvania
Skills you'll gain: Marketing, Strategic Marketing, Brand Marketing, Branding, Marketing Strategies, Brand Management, Consumer Behaviour, Brand Strategy, Marketing Strategy and Techniques, Marketing Management, Marketing Planning, Go To Market Strategy, Marketing Psychology, Marketing Communications, Strategic Communication, Customer Insights, Market Opportunities, Customer Analysis, E-Commerce
Beginner · Course · 1 - 4 Weeks

IE Business School
Skills you'll gain: Product Management, Product Lifecycle Management, Marketing Communications, Product Strategy, Product Planning, Marketing Management, Marketing, Strategic Marketing, Product Marketing, Marketing Planning, Promotional Strategies, Marketing Channel, Advertising Campaigns, Advertising, Integrated Marketing Communications, Promotions and Campaigns, Media Planning, Paid media, Revenue Management, Sales Strategy
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Customer Success Management, Generative AI Agents, Customer Service, AI Enablement, Customer Support, Customer experience improvement, Business Priorities, AI Personalization, Customer Engagement, AI Integrations, Data Ethics, Automation, Business Ethics, Information Privacy
Intermediate · Course · 1 - 4 Weeks

University of Maryland, College Park
Skills you'll gain: Business Modeling, Customer Analysis, Financial Modeling, Business Strategy, Entrepreneurship, Customer Insights, Value Propositions, New Business Development, Target Market, Persona Development, User Research, Strategic Partnership, Sustainable Business, Customer Relationship Management, Product Development, Resource Management, Marketing Channel, Interviewing Skills
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Responsible AI, AI Product Strategy, Generative AI, Strategic Thinking, AI Enablement, Data Ethics, Large Language Modeling, Business Strategy, Law, Regulation, and Compliance, Regulation and Legal Compliance, Regulatory Compliance, Legal Risk, Compliance Management, Organizational Strategy, Organizational Change, Customer experience improvement, Internal Communications, Business Transformation, Stakeholder Communications, Communication
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Business Workflow Analysis, Business Process Automation, AI Workflows, Agentic Workflows, Prompt Engineering Tools, Generative AI Agents, AI Integrations, AI Orchestration, Automation, Model Deployment, AI Enablement, Performance Measurement, Generative AI, No-Code Development, Decision Intelligence, Process Optimization, System Monitoring, Scalability, Performance Analysis
Intermediate · Specialization · 3 - 6 Months