Skills you'll gain: AI Personalization, Customer Analysis, Customer Data Management, Customer Service, Customer Insights, Responsible AI, AI Enablement, Customer experience strategy (CX), AI Product Strategy, Customer and Client Support, Customer Engagement, Customer Retention, Customer Relationship Building, Generative AI Agents, Customer Success Management, Artificial Intelligence and Machine Learning (AI/ML), Service Improvement, Generative AI

Skills you'll gain: Google Workspace, Calendar Management, Google Docs, Gmail, File Management, Google Sheets, Productivity Software, Collaborative Software, Scheduling, Document Management, Collaboration, Spreadsheet Software, Cloud Storage, Content Management Systems, Presentations, No-Code Development, User Interface (UI), Communication

Skills you'll gain: Content Performance Analysis, Persona Development, Content Marketing, Customer Insights, Target Audience, Content Strategy, Persona (User Experience), Social Media Content, Data Storytelling, Marketing Analytics, Performance Measurement, Scheduling, Drive Engagement, Key Performance Indicators (KPIs), Return On Investment, Strategic Decision-Making

Skills you'll gain: Balance Sheet, Financial Statements, Management Accounting, Performance Measurement, Income Statement, Financial Statement Analysis, Cost Accounting, Capacity Management, Financial Reporting, Asset Management, Organizational Strategy, Performance Analysis, Financial Accounting, Financial Analysis, Budgeting, Operational Analysis, Business Metrics, Accounting, Budget Management, Small Business Accounting

Skills you'll gain: Team Building, Team Leadership, Team Management, People Development, Organizational Leadership, Cross-Functional Team Leadership, Team Motivation, Teamwork, Leadership and Management, Business Leadership, Leadership Development, Leadership, Strategic Leadership, Coaching, Cultural Diversity, Initiative and Leadership, Motivational Skills, Organizational Change, Organizational Strategy, Empowerment

Skills you'll gain: Data Collection, Lean Six Sigma, Six Sigma Methodology, Quality Improvement, Process Improvement, Business Process, Project Management, Project Planning, Customer experience improvement, Process Mapping, Statistics, Statistical Analysis, Stakeholder Analysis

Skills you'll gain: Billing, Invoicing, Payment Processing and Collection, Accounts Receivable, Financial Data, Business Metrics, Cash Management, Accounting, Prioritization, Cash Flows, Compliance Management, Data Validation

Skills you'll gain: Social Media Marketing, Copywriting, Social Media, Social Media Strategy, Advertising, Professional Networking, Digital Advertising, AI Personalization, Content Creation, Drive Engagement

Skills you'll gain: Management Accounting, Operating Cost

Skills you'll gain: International Relations, Leadership and Management, Strategic Partnership, Marketing, Fundraising, Leadership, Governance, Public Policies, Business, Organizational Strategy, Organizational Structure, World History, Sustainable Development, Cross-Functional Collaboration, Climate Change Mitigation

Skills you'll gain: Active Listening, Emotional Intelligence, Interviewing Skills, Executive Presence, Conflict Management, Social Skills, Business Ethics, Case Studies, Collaboration, Empathy, Team Management, Team Leadership, Relationship Management, Ethical Standards And Conduct, Leadership, Self-Awareness, Strategic Planning, Workforce Development, Business Communication, Communication

Skills you'll gain: Smart Goals, Feasibility Studies, Goal Setting, Business Requirements, Functional Requirement, AI Enablement, Project Scoping, Requirements Analysis, Business Metrics, Performance Metric, Key Performance Indicators (KPIs), Project Risk Management, Model Evaluation, Risk Analysis, Data Preprocessing, Project Estimation, Needs Assessment, Business Risk Management, Data Quality, Due Diligence