
Skills you'll gain: Product Support, End User Training and Support, Help Desk Support, Technical Support, Technical Support and Services, Service Level, Cloud Services, Cloud Solutions, Issue Tracking, Technical Communication, Information Privacy, Personally Identifiable Information
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Google Cloud Platform, Service Level, Technical Support and Services, Technical Support, Cloud Services, Technical Communication, Identity and Access Management, File Management, Incident Management, Personally Identifiable Information
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: AI Personalization, Responsible AI, Data Ethics, Customer experience improvement, Generative AI, Self Service Technologies, ChatGPT, Customer Support, Customer Service, Customer Insights, Automation, Artificial Intelligence, Natural Language Processing, Data Security
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Hardening, Linux Administration, System Monitoring, Linux Commands, Performance Tuning, Linux, Systems Administration, File Management, Network Troubleshooting, Unix Commands, Debugging, Service Management, User Accounts, OS Process Management
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: User Feedback, Employee Surveys, Customer Insights, Customer experience improvement, Microsoft 365, Market Research, User Research, Target Audience, Key Performance Indicators (KPIs), Data Analysis Software, Marketing
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Network Security, Wireless Networks, Network Performance Management, Network Monitoring, Dynamic Host Configuration Protocol (DHCP), Ansible, Network Administration, Firewall, Software-Defined Networking, Network Planning And Design, Network Infrastructure, Network Protocols, Infrastructure as Code (IaC), Terraform, Configuration Management, Encryption
Advanced · Course · 3 - 6 Months

University of Maryland, College Park
Skills you'll gain: Customer Retention, Customer Acquisition Management, Customer Analysis, Marketing Channel, Customer Engagement, Loyalty Programs, Customer Insights, Customer Relationship Management, Business-To-Consumer, Cross-Channel Marketing, Marketing Effectiveness, Consumer Behaviour, B2B Sales, Target Market, Operating Cost, Strategic Marketing, Business Metrics, Market Analysis
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Email Security, Incident Response, Computer Security Incident Management, Malware Protection, Cybersecurity, Network Security, Intrusion Detection and Prevention, Cyber Security Strategy, Threat Detection, Distributed Denial-Of-Service (DDoS) Attacks, Wireless Networks
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Hardware Troubleshooting, Computer Security Awareness Training, Information Systems Security, Malware Protection, Data Security, Technical Support and Services, Encryption, Security Awareness, Authentications, Patch Management, Technical Support, Firewall, Data Integrity
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Call Center Experience, Customer Complaint Resolution, Conflict Management, Customer Service, Retail Sales, Interviewing Skills, Problem Solving, Professionalism, Keyword Research, Communication, LinkedIn
Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: R Programming, Statistical Programming, Statistical Analysis, Debugging, Data Analysis, Simulations, Programming Principles, Integrated Development Environments, Data Import/Export, Data Structures, Data Manipulation, Computer Programming, Performance Tuning, Software Installation
Intermediate · Course · 1 - 4 Weeks

Emory University
Skills you'll gain: Marketing Automation, Customer Retention, Marketing Operations, Marketing Effectiveness, Customer Acquisition Management, Marketing Analytics, Marketing Strategies, AI Personalization, AI Enablement, Customer Data Management, Customer experience improvement, Predictive Modeling
Intermediate · Course · 1 - 4 Weeks