
Skills you'll gain: Product Knowledge, Language Learning, English Language, Customer Service, Retail Sales, Customer Inquiries, Customer Complaint Resolution, Telephone Skills, Vocabulary, Writing, Verbal Communication Skills, Oral Comprehension, Business Writing, Oral Expression, Grammar, Communication
Mixed · Course · 1 - 3 Months

Skills you'll gain: Game Design, Programming Principles, Python Programming, Scripting, Computer Programming, Scripting Languages, Computer Science
Beginner · Guided Project · Less Than 2 Hours

28DIGITAL
Skills you'll gain: Court Systems, Telecommunications, Law, Regulation, and Compliance, Information Privacy, Personally Identifiable Information, Legal Research, Data Ethics, Case Law, Policy Development
Intermediate · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Google Cloud Platform, Virtual Networking
Intermediate · Project · Less Than 2 Hours
Instituto Tecnológico de Aeronáutica
Skills you'll gain: JUnit, Unified Modeling Language, Object Oriented Programming (OOP), Unit Testing, Java, Agile Software Development, Java Programming, Programming Principles, Software Development, Software Design Patterns, Software Design, Eclipse (Software)
Intermediate · Course · 1 - 3 Months

Fundação Instituto de Administração
Skills you'll gain: Diversity and Inclusion, Ideation, Diversity Programs, Workplace inclusivity, Digital Transformation, Creative Thinking, Organizational Leadership, Business Modeling, Business Leadership, Leadership, Entrepreneurship, Innovation, Creativity, Diversity Awareness, Creative Problem-Solving, Leadership Development, Brainstorming, People Management, Operational Excellence, Value Propositions
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Service Management, IT Service Management, Key Performance Indicators (KPIs), Help Desk Support, Document Management, Customer Service, Technical Support and Services, Self Service Technologies, Process Driven Development, Service Level Agreement, Continuous Improvement Process, Customer Support, Incident Management, AI Enablement
Beginner · Course · 1 - 3 Months

Skills you'll gain: Requirements Elicitation, Business Analysis, Backlogs, Requirements Management, Stakeholder Engagement, Business Process, User Story, Business Requirements, Requirements Analysis, Business Modeling, Business Intelligence, Business Risk Management, Business Strategies, Financial Analysis, Performance Measurement, Business Process Modeling, Systems Analysis, Root Cause Analysis, Business Planning, Stakeholder Analysis
Intermediate · Specialization · 3 - 6 Months

Instituto Tecnológico de Aeronáutica
Skills you'll gain: Model View Controller, Selenium (Software), Web Applications, Java, JUnit, Data Access, Software Testing, Application Development, Agile Software Development, Test Automation, Software Design Patterns
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Load Balancing, Google Cloud Platform, Intranet, System Configuration, Cloud Services
Beginner · Project · Less Than 2 Hours

Duke University
Skills you'll gain: Agile Product Development, Customer Insights, Customer experience strategy (CX), Customer Engagement, New Product Development, Innovation, Business Strategies, Customer Analysis, Market Intelligence, Business Strategy, Consumer Behaviour, Market Dynamics
Intermediate · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Design Thinking, Innovation, New Product Development, Product Development, Customer Insights, Service Design, Customer experience strategy (CX), Customer Analysis, User Feedback, Consumer Behaviour, Market Research, Business Strategies, Customer Relationship Management, Case Studies
Beginner · Course · 1 - 4 Weeks