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  • Customer Journey Mapping

Results for "customer journey mapping"


  • Status: Free Trial
    Free Trial
    U

    University of Maryland, College Park

    Selecting the Right Customer & Channel

    Skills you'll gain: Customer Retention, Customer Acquisition Management, Customer Analysis, Marketing Channel, Customer Engagement, Loyalty Programs, Customer Insights, Customer Relationship Management, Business-To-Consumer, Cross-Channel Marketing, Marketing Effectiveness, Consumer Behaviour, B2B Sales, Target Market, Operating Cost, Strategic Marketing, Business Metrics, Market Analysis

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Create a Customer Satisfaction Survey with Typeform

    Skills you'll gain: Survey Creation, User Feedback, Customer experience improvement, Customer Insights, User Accounts, Marketing, Business

    Beginner · Guided Project · Less Than 2 Hours

  • C

    Coursera

    Generate a User Experience (UX) Onboarding Map in Miro

    Skills you'll gain: User Interface (UI), User Interface (UI) Design, User Interface and User Experience (UI/UX) Design, Persona (User Experience), User Experience, User Flows, User Experience Design, UI/UX Research, Usability, Mockups, User Centered Design, Process Mapping, Brand Awareness, Business Intelligence

    Intermediate · Guided Project · Less Than 2 Hours

  • C

    Coursera

    Develop a UX Customer Problem Statement in Miro

    Skills you'll gain: User Experience Design, Design Thinking, User Experience, Customer experience strategy (CX), Business Intelligence, User Interface (UI) Design, User Story, Customer Analysis, Collaborative Software

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free
    Free
    C

    Coursera

    ArcGIS for Beginners: Mapping Urban Green Spaces

    Skills you'll gain: ArcGIS, Geographic Information Systems, Geospatial Mapping, GIS Software, Spatial Data Analysis, Data Mapping, Data Visualization, Data Integration, Data Import/Export, Environmental Issue, Data Management

    4.4
    Rating, 4.4 out of 5 stars
    ·
    11 reviews

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Robotic Mapping and Trajectory Generation

    Skills you'll gain: Data Mapping, Automation, Artificial Intelligence, Real-Time Operating Systems, Global Positioning Systems, Simulations, Image Analysis, Computer Science, Algorithms, Linear Algebra, Python Programming

    Build toward a degree

    4.6
    Rating, 4.6 out of 5 stars
    ·
    12 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Preview
    Preview
    S

    S.P. Jain Institute of Management and Research

    Journey Towards Self Mastery

    Skills you'll gain: Emotional Intelligence, Empathy, Self-Awareness, Personal Development, Mindfulness, Cognitive flexibility, Stress Management, Creativity, Resilience, Critical Thinking and Problem Solving, Adaptability, Decision Making

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Toronto

    GIS, Mapping, and Spatial Analysis Capstone

    Skills you'll gain: Spatial Analysis, Geographic Information Systems, Geospatial Mapping, ArcGIS, Data Visualization, Data Compilation, Data Mapping, Data Storytelling, Metadata Management, Data Integration, Data Management

    4.9
    Rating, 4.9 out of 5 stars
    ·
    320 reviews

    Beginner · Course · 1 - 3 Months

  • C

    Coursera

    HubSpot: Working with a ticketing system

    Skills you'll gain: HubSpot CRM, Customer Relationship Management (CRM) Software, Customer Relationship Management, Gmail, Help Desk Support, Marketing, Sales Support, Client Support

    4.4
    Rating, 4.4 out of 5 stars
    ·
    35 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    U

    University of Toronto

    Introduction to GIS Mapping

    Skills you'll gain: ArcGIS, Spatial Data Analysis, Geographic Information Systems, Spatial Analysis, Geospatial Mapping, Data Mapping, Global Positioning Systems, Data Capture

    4.8
    Rating, 4.8 out of 5 stars
    ·
    2.3K reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Illinois Urbana-Champaign

    Customer Centric Innovation

    Skills you'll gain: Design Thinking, Innovation, New Product Development, Product Development, Customer Insights, Service Design, Customer experience strategy (CX), Customer Analysis, User Feedback, Consumer Behaviour, Market Research, Business Strategies, Customer Relationship Management, Case Studies

    4.6
    Rating, 4.6 out of 5 stars
    ·
    65 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Maryland, College Park

    Lean Product Portfolios: Beyond Value Stream Mapping

    Skills you'll gain: Product Lifecycle Management, Enterprise Architecture, Product Management, Product Strategy, User Research, New Product Development, Scalability, Lean Methodologies, Product Roadmaps, User Centered Design, Product Development, Growth Strategies, Market Opportunities, Innovation, Case Studies, Market Research

    Beginner · Course · 1 - 3 Months

Searches related to customer journey mapping

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In summary, here are 10 of our most popular customer journey mapping courses

  • Selecting the Right Customer & Channel : University of Maryland, College Park
  • Create a Customer Satisfaction Survey with Typeform: Coursera
  • Generate a User Experience (UX) Onboarding Map in Miro : Coursera
  • Develop a UX Customer Problem Statement in Miro: Coursera
  • ArcGIS for Beginners: Mapping Urban Green Spaces: Coursera
  • Robotic Mapping and Trajectory Generation: University of Colorado Boulder
  • Journey Towards Self Mastery: S.P. Jain Institute of Management and Research
  • GIS, Mapping, and Spatial Analysis Capstone: University of Toronto
  • HubSpot: Working with a ticketing system : Coursera
  • Introduction to GIS Mapping: University of Toronto

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