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Results for "it service management (itsm)"
- Status: Free Trial
Skills you'll gain: Project Risk Management, Project Controls, Project Management, IT Infrastructure, Software Development Life Cycle, Information Technology, Project Portfolio Management, Project Scoping, Cloud Infrastructure, Environmental Social And Corporate Governance (ESG), Risk Management, Resource Management, IT Security Architecture, Agile Methodology, Scrum (Software Development), Change Control, Compliance Management, Waterfall Methodology
- Status: Free Trial
Skills you'll gain: Scope Management, Budget Management, Project Performance, Scheduling, Stakeholder Engagement, Resource Management, Work Breakdown Structure, Cost Estimation, Requirements Management, Timelines, Resource Allocation, Performance Metric, Milestones (Project Management), Project Management, Project Estimation, Quality Assessment, Service Level, Forecasting
- Status: Free Trial
Skills you'll gain: Infrastructure as Code (IaC), Docker (Software), Kubernetes, Terraform, Ansible, Cloud Infrastructure, Containerization, Cloud Management, Devops Tools, Cloud Computing Architecture, Systems Development, Firewall, Security Controls, IT Automation, Bash (Scripting Language)
- Status: Free Trial
Skills you'll gain: AWS CloudFormation, Infrastructure as Code (IaC), Amazon Web Services, Cloud Infrastructure, Configuration Management, Cloud Management, IT Automation, Patch Management, Cloud Security, Automation
- Status: Free Trial
Johns Hopkins University
Skills you'll gain: Medical Privacy, Electronic Medical Record, Telehealth, Patient Safety, Health Technology, Health Information Management, Medical Equipment and Technology, Security Awareness, Cloud Security, Encryption, Personally Identifiable Information, Desktop Support, End User Training and Support, Health Care, Technical Support and Services, Decision Support Systems, Health Care Procedure and Regulation, Help Desk Support, Technical Support, Customer Support
- Status: Preview
Coursera Instructor Network
Skills you'll gain: AI Personalization, Generative AI, User Feedback, Customer Analysis, Customer Service, Customer experience improvement, Customer Engagement, Self Service Technologies, Artificial Intelligence, Business Ethics, Natural Language Processing
- Status: Free Trial
CVS Health
Skills you'll gain: Transaction Processing, Retail Sales, Retail Store Operations, Cash Register Operation, Greeting Customers, Customer Inquiries, Customer Service, Teamwork, Data Entry, Customer Relationship Building, Point of Sale, E-Commerce, Order Management Systems, Professionalism, Payment Processing and Collection, Inventory Management System, Communication, Time Management, Social Media
- Status: Free Trial
CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Customer Service, Empathy, Verbal Communication Skills, Oral Comprehension, Transaction Processing, Customer Complaint Resolution, Retail Store Operations, Problem Solving, Time Management, Oral Expression, Root Cause Analysis, Non-Verbal Communication, Communication, Positivity
- Status: Free Trial
CVS Health
Skills you'll gain: Call Center Experience, Growth Mindedness, De-escalation Techniques, Data Entry, Greeting Customers, Teamwork, Inbound Calls, Customer Inquiries, Time Management, Customer Complaint Resolution, Customer Service, Customer Data Management, Personal Development, Performance Metric, Verbal Communication Skills, Emotional Intelligence, Problem Solving, Communication
Alfaisal University | KLD
Skills you'll gain: Customer Service, Customer Relationship Building, Customer and Client Support, Customer Complaint Resolution, Customer Retention, Business Planning, Company, Product, and Service Knowledge, Communication, Ethical Standards And Conduct
- Status: Free TrialStatus: AI skills
Google
Skills you'll gain: Computer Networking, Package and Software Management, Network Troubleshooting, Systems Administration, Cloud Infrastructure, Network Administration, IT Infrastructure, Information Systems Security, TCP/IP, Network Security, File Systems, Microsoft Windows, Computer Security, Application Security, Desktop Support, Computer Hardware, Technical Support, Interviewing Skills, Applicant Tracking Systems, Professional Development
- Status: Free Trial
Skills you'll gain: IT Service Management, Cloud Computing, Information Technology Infrastructure Library, Malware Protection, Identity and Access Management, Linux, Incident Response, Networking Hardware, TCP/IP, Cybersecurity, Network Security, Network Protocols, Linux Servers, Computer Security Incident Management, Cloud Security, Operating Systems, Windows Servers, Cyber Risk, Data Ethics, Cyber Attacks
Searches related to it service management (itsm)
In summary, here are 10 of our most popular it service management (itsm) courses
- Foundations of IT Project Management: Packt
- Managing IT Project Scope, Schedule, and Resources: Packt
- Intro to Managing Resources Using Infrastructure-as-Code: Codio
- AWS: Configuration Management and Infrastructure as Code: Whizlabs
- Healthcare IT Support: Johns Hopkins University
- GenAI for Customer Service Representatives: Coursera Instructor Network
- Retail Customer Service: CVS Health
- Introduction to Customer Service: CVS Health
- Call Center Customer Service: CVS Health
- خدمة العملاء | Customer Service: Alfaisal University | KLD