
Coursera
Skills you'll gain: Process Optimization, Process Improvement, Kaizen Methodology, Root Cause Analysis, Waste Minimization, Customer experience improvement, Business Process Improvement, Continuous Improvement Process, Performance Analysis, Employee Engagement, Performance Measurement, Job Safety Analysis
Beginner · Guided Project · Less Than 2 Hours

University of California, Santa Cruz
Skills you'll gain: Cultural Sensitivity, Cultural Diversity, Culture, Intercultural Competence, World History, European History, Music History, Social Justice, Immigration Law, Art History, Socioeconomics, Sociology, Creativity
Beginner · Course · 1 - 3 Months

Berklee
Skills you'll gain: Musical Composition, Peer Review, Music, Music Theory, Music Performance, Media Production, Post-Production, Timelines
Mixed · Course · 1 - 4 Weeks

The Chinese University of Hong Kong
Skills you'll gain: Music, Performing Arts, Classical Music, Aesthetics, World Music, Music Performance, Music History, Art History, Storytelling
Mixed · Course · 1 - 3 Months
Skills you'll gain: Customer Service, Customer experience improvement, Customer Retention, Customer Relationship Management (CRM) Software, Facebook, Customer Insights, Goal Setting, Google Sheets, Social Media Campaigns, Marketing, Purchasing, Communication, Business
Beginner · Guided Project · Less Than 2 Hours
Ludwig-Maximilians-Universität München (LMU)
Skills you'll gain: Competitive Analysis, Game Theory, Business Strategy, Market Dynamics, Go To Market Strategy, Strategic Partnership, Strategic Decision-Making, Market Analysis, Consumer Behaviour, Product Development, Innovation
Mixed · Course · 1 - 3 Months

Alfaisal University | KLD
Skills you'll gain: Telephone Skills, Customer Service, Customer Complaint Resolution, Customer experience improvement, Personalized Service, Customer Relationship Building, Verbal Communication Skills, Customer Engagement, Communication, Active Listening, Non-Verbal Communication
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Performance Review, Team Performance Management, Google Workspace, Productivity Software, Employee Performance Management, Performance Improvement, Process Development, Team Motivation, Employee Surveys, Workflow Management, Business, Business Strategy
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Workflow Management, Service Improvement, Kanban Principles, Business Process, Customer Analysis, Process Analysis, Capacity Management, Process Improvement, Operational Excellence, Team Performance Management, Lean Methodologies, Continuous Improvement Process, Systems Thinking
Intermediate · Course · 1 - 4 Weeks

University of Toronto
Skills you'll gain: Influencing, Communication, Leadership, Virtual Teams, Presentations, Professional Development, Team Building, Business Communication, Meeting Facilitation, Interpersonal Communications, Collaboration, Negotiation, Digital Communications
Beginner · Course · 1 - 4 Weeks

Rice University
Skills you'll gain: Diversity and Inclusion, Diversity Equity and Inclusion Initiatives, Workplace inclusivity, Diversity Training, Diversity Awareness, Cultural Diversity, Intercultural Competence, Organizational Change
Intermediate · Course · 1 - 3 Months

Technical University of Munich (TUM)
Intermediate · Course · 1 - 3 Months