
Skills you'll gain: Network Troubleshooting, Network Monitoring, Network Administration, Network Security, Firewall, Ansible, Network Protocols, Software-Defined Networking, Puppet (Configuration Management Tool), Chef (Configuration Management Tool), Real Time Data, Scripting, JSON, Automation, Application Programming Interface (API)
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Remote Access Systems, Threat Detection, Information Technology Operations, Wireless Networks, Network Security, Information Systems Security, Mobile Security, Virtual Private Networks (VPN), Network Administration, Network Troubleshooting, Document Management, Malware Protection, Augmented and Virtual Reality (AR/VR), Change Control, Authentications
Advanced · Course · 1 - 3 Months

Skills you'll gain: Network Monitoring, Routing Protocols, Software-Defined Networking, TCP/IP, Network Routing, Dynamic Host Configuration Protocol (DHCP), Network Routers, Network Planning And Design, Disaster Recovery, Computer Networking, Network Troubleshooting, Network Architecture, Virtual Local Area Network (VLAN), Network Administration, Network Protocols, Border Gateway Protocol, Network Switches
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Network Security, Disaster Recovery, Network Administration, Authentications, Vulnerability Assessments, Computer Networking, Network Infrastructure, Wireless Networks, Cybersecurity, Network Monitoring, Local Area Networks, Vulnerability Management, Telecommunications, Network Protocols, Network Switches, Network Routing, Communication Systems, Cryptography, Encryption
Intermediate · Course · 1 - 4 Weeks

CVS Health
Skills you'll gain: Active Listening, Call Center Experience, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Empathy, Interviewing Skills, Cross Selling, Data Entry, Customer Relationship Building, Upselling, Teamwork, Customer Complaint Resolution, Conflict Management, Retail Store Operations, Transaction Processing, Cash Register Operation, Communication, Time Management
Beginner · Professional Certificate · 3 - 6 Months

CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Customer Service, Empathy, Transaction Processing, Cash Register Operation, Customer Complaint Resolution, Retail Store Operations, Problem Solving, Time Management, Conflict Management, Root Cause Analysis, Non-Verbal Communication, Communication
Beginner · Course · 1 - 4 Weeks

CVS Health
Skills you'll gain: Call Center Experience, Growth Mindedness, De-escalation Techniques, Data Entry, Greeting Customers, Teamwork, Inbound Calls, Customer Inquiries, Time Management, Customer Complaint Resolution, Customer Service, Customer Data Management, Personal Development, Performance Metric, Verbal Communication Skills, Emotional Intelligence, Problem Solving, Communication
Beginner · Course · 1 - 3 Months

Knowledge Accelerators
Skills you'll gain: Customer Service, Problem Solving, Customer Support, Greeting Customers, Help Desk Support, Customer and Client Support, Critical Thinking and Problem Solving, Technical Support and Services, Customer Relationship Management, Interpersonal Communications, Communication, Customer Complaint Resolution, Empathy, Customer Engagement, Customer experience improvement, Process Management
Beginner · Course · 1 - 3 Months

Akamai Technologies, Inc.
Skills you'll gain: SQL, Linux, Endpoint Security, Database Management, Incident Response, Relational Databases, Network Security, Database Systems, Vulnerability Scanning, Computer Security Incident Management, Security Management, Ubuntu, Linux Administration, File Systems, Routing Protocols, OSI Models, Application Development, Remote Access Systems, Scripting, MySQL
Beginner · Professional Certificate · 3 - 6 Months

Alfaisal University | KLD
Skills you'll gain: Customer Service, Customer Relationship Building, Customer and Client Support, Customer Complaint Resolution, Customer Retention, Business Planning, Company, Product, and Service Knowledge, Communication, Ethical Standards And Conduct
Beginner · Course · 1 - 4 Weeks

Yonsei University
Skills you'll gain: Apache Spark, Big Data, SPSS (Software), SPSS, Analytics, Real Time Data, Apache Hadoop, Data Processing, Business Analytics, Statistical Analysis, Data Analysis Software, Business Strategy, Market Share, Scalability, Machine Learning Algorithms
Beginner · Course · 1 - 3 Months

Skills you'll gain: Routing Protocols, Network Monitoring, Network Performance Management, Virtual Private Networks (VPN), Open Shortest Path First (OSPF), Network Routing, Network Troubleshooting, Network Security, Border Gateway Protocol, TCP/IP, Network Protocols, Multiprotocol Label Switching, Network Infrastructure, Wide Area Networks, Firewall, Authentications, Debugging
Intermediate · Course · 3 - 6 Months