Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

University of Colorado System
Skills you'll gain: Database Design, Database Management Systems, Relational Databases, Data Modeling, Database Management, Databases, SQL, Oracle Databases, MySQL, Query Languages
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: Canva (Software), Logo Design, Branding, Brand Strategy, Style Guides, Typography, Brand Management, Creative Design, Marketing Design, Graphic Design, Color Theory, Graphic and Visual Design, Digital Design, Governance, Asset Management, Layout Design, Scalability
Beginner · Course · 1 - 4 Weeks
University of California, Santa Cruz
Skills you'll gain: Go (Programming Language), File I/O, Data Structures, Programming Principles, Object Oriented Programming (OOP), Debugging, Computer Programming, Unit Testing, C (Programming Language), Program Development, Computer Science, Pseudocode, Software Testing, Algorithms, Integrated Development Environments, Integration Testing, Software Design, System Design and Implementation, Distributed Computing
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Adobe Express, Adobe Firefly, Content Creation, Responsible AI, Digital Design, Generative AI, Layout Design, Social Media, Graphic Design, Social Media Management, Creative Design, Adobe Photoshop, Content Marketing, Visual Design, Typography, Infographics, Content Strategy, Storytelling, Color Theory, Branding
Beginner · Professional Certificate · 3 - 6 Months

Logical Operations
Skills you'll gain: Hypertext Markup Language (HTML), Cascading Style Sheets (CSS), HTML and CSS, Adobe Creative Cloud, Web Design and Development, Web Design, Web Development, Web Content, Information Architecture, Web Development Tools, Front-End Web Development, Image Quality, Browser Compatibility, File Management, Development Environment, Multimedia, Content Management, File Transfer Protocol (FTP)
Mixed · Course · 1 - 3 Months

Imperial College London
Skills you'll gain: Creative Thinking, Brainstorming, Ideation, Creativity, Cognitive flexibility, Problem Solving, Collaboration
Beginner · Course · 1 - 3 Months

Starweaver
Skills you'll gain: Incident Response, Incident Management, Computer Security Incident Management, Cybersecurity, Cyber Attacks, Cyber Security Strategy, Cyber Threat Intelligence, Risk Management Framework, IT Service Management, Problem Management, IT Management, Business Risk Management, NIST 800-53, Test Planning, Employee Training, Continuous Improvement Process, Stakeholder Communications, Simulations, Root Cause Analysis
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Secure Coding, .NET Framework, Data Validation, Business Logic, Database Design, C# (Programming Language), Relational Databases, Databases, Billing Systems, Microsoft SQL Servers, Database Application, Application Development, Registration, Usability, Software Development Methodologies, Software Design, Application Design, Invoicing, SQL, Web Design and Development
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Adobe Firefly, Prompt Engineering, Adobe Express, Ideation, Generative AI, Presentations, Storyboarding, Writing, Creativity, Storytelling, Adobe Creative Cloud, Creative Design, Design Thinking, Graphic and Visual Design, Collaboration, Visual Design, Image Quality
Beginner · Course · 1 - 4 Weeks

Yale University
Skills you'll gain: Negotiation, Contract Negotiation, Conflict Management, Mediation, Leadership, Communication, Persuasive Communication, Influencing, Relationship Building, Collaboration, Game Theory, Strategic Decision-Making
Mixed · Course · 1 - 3 Months

Skills you'll gain: Adobe Firefly, Adobe Express, Ideation, Adobe Acrobat, Presentations, Generative AI, Content Creation, Creative Thinking, Adobe Photoshop, Creativity, Prompt Engineering, Adobe Illustrator, Storytelling, Visual Design, Graphic Design, Design, Branding, Artificial Intelligence, Communication, Digital Marketing
Beginner · Specialization · 1 - 3 Months

Coursera
Skills you'll gain: Canva (Software), Social Media Content, Social Media Campaigns, Content Creation, Visual Design, Social Media Marketing, Generative AI, Video Production, Graphic Design, Video Editing, ChatGPT, Content Marketing, Marketing Design, AI Workflows, Prompt Engineering, Content Strategy, Animations, Storytelling, Branding, Responsible AI
Intermediate · Specialization · 3 - 6 Months