
Skills you'll gain: Workflow Management, Action Oriented, ChatGPT, No-Code Development, Business Workflow Analysis, Self Service Technologies, Application Deployment, IBM Cloud, Prompt Engineering, LLM Application, Artificial Intelligence, Generative AI, Customer Service, Personalized Service, Operational Efficiency, Customer experience improvement, WordPress
Beginner · Course · 1 - 3 Months

Vanderbilt University
Skills you'll gain: Generative AI Agents, Prompt Engineering, ChatGPT, Generative AI, Prompt Patterns, Agentic systems, LLM Application, Productivity, Email Automation, AI Personalization, OpenAI, Expense Management, Artificial Intelligence, Expense Reports, Large Language Modeling, Workflow Management, Artificial Intelligence and Machine Learning (AI/ML), Testability, Creative Thinking, Automation
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Persona (User Experience), User Interface (UI), Prompt Engineering, Interaction Design, Usability, User Experience Design, Human Computer Interaction, Usability Testing, Web Content Accessibility Guidelines, AI Personalization, User Research, Prototyping, Natural Language Processing
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Large Language Modeling, LangChain, LLM Application, Generative AI, OpenAI, Web Applications, Application Development, Flask (Web Framework), Python Programming, Natural Language Processing, Prompt Engineering, Front-End Web Development, Image Analysis
Intermediate · Course · 1 - 3 Months
Skills you'll gain: Customer experience strategy (CX), Responsible AI, Customer Engagement, Predictive Analytics, Personalized Service, Customer Service, Google Gemini, Customer Insights, Anthropic Claude, Data-Driven Decision-Making, Artificial Intelligence, Generative AI, Return On Investment
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Responsible AI, No-Code Development, LLM Application, ChatGPT, Business Metrics, Data Ethics, AI Personalization, Return On Investment, Application Deployment, Artificial Intelligence, AI Product Strategy, Customer experience improvement, Language Interpretation, Translation, and Studies, Performance Measurement, Key Performance Indicators (KPIs), Continuous Improvement Process, Natural Language Processing, Business Ethics, User Feedback, Customer Engagement
Beginner · Course · 1 - 4 Weeks

Vanderbilt University
Skills you'll gain: Prompt Engineering, ChatGPT, Prompt Patterns, LLM Application, Productivity, OpenAI, Generative AI, Artificial Intelligence, Large Language Modeling, Artificial Intelligence and Machine Learning (AI/ML), Creative Thinking, Creative Problem-Solving, Problem Solving
Beginner · Course · 1 - 3 Months

Skills you'll gain: LangChain, Prompt Engineering, Prompt Patterns, LLM Application, Generative AI Agents, AI Personalization, Front-End Web Development, Application Deployment
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Brand Strategy, Storytelling, Branding, Prompt Engineering, ChatGPT, Brand Loyalty, Brand Awareness, Cross-Channel Marketing, Content Creation, Consumer Behaviour, Email Marketing
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Prompt Patterns, ChatGPT, Generative AI, Standard Operating Procedure, Customer Support, Product Support, AI Product Strategy, AI Personalization, Customer Analysis, Personalized Service, LLM Application, Responsible AI, Artificial Intelligence and Machine Learning (AI/ML), Customer experience improvement, Data Ethics, Customer Insights, Deep Learning, Automation, Machine Learning
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Prompt Engineering, ChatGPT, No-Code Development, Microsoft Power Automate/Flow, OpenAI, Serverless Computing, Microsoft Power Platform, Microsoft Azure, Project Design, Large Language Modeling, Application Development, Microsoft Teams, Application Deployment, Application Programming Interface (API), Development Environment
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Customer Engagement, Responsible AI, Data Ethics, No-Code Development, Customer experience improvement, Email Automation, Customer Service, Business Process Automation, Customer Analysis, Automation, Generative AI, Customer Data Management, Customer Communications Management, Customer Relationship Management (CRM) Software, Customer Support, Workflow Management, Artificial Intelligence, Customer and Client Support, Agentic systems, Ethical Standards And Conduct
Beginner · Course · 1 - 4 Weeks