
Pontificia Universidad Católica del Perú
Skills you'll gain: Writing, Quantitative Research, Statistical Methods, Business Mathematics, Business Analytics, Business Writing, Report Writing, Financial Analysis, Learning Strategies, Finance, AI Personalization, Statistical Analysis, Business Economics, Business, Professional Development, Goal Setting, Productivity Software, Prompt Engineering, Responsible AI
Beginner · Course · 1 - 3 Months

Universidade de São Paulo
Skills you'll gain: Project Schedules, Cost Estimation, Project Performance, Project Controls, Project Risk Management, Risk Analysis, Conflict Management, Stakeholder Management, Scheduling, Work Breakdown Structure, Peer Review, Project Planning, Quality Management, Project Documentation, Project Management, Estimation, Milestones (Project Management), Timelines, Organizational Structure, Performance Metric
Beginner · Specialization · 3 - 6 Months

Fundação Instituto de Administração
Skills you'll gain: Customer Success Management, Customer experience strategy (CX), Customer Retention, Agile Methodology, Customer Engagement, Customer Data Management, Customer Relationship Management, Consultative Approaches, Customer Insights, Market Analysis, Software As A Service, Business Modeling, Organizational Structure, Business Relationship Management, Target Audience, Process Design, Value Propositions, Business Analysis, Business Transformation, Business Solutions
Beginner · Specialization · 3 - 6 Months

Pontificia Universidad Católica de Chile
Skills you'll gain: Financial Analysis, Capital Budgeting, Project Finance, Return On Investment, Financial Modeling, Investment Management, Cash Flows, Project Risk Management, Feasibility Studies, Risk Analysis, Corporate Strategy, Business Strategy
Mixed · Course · 1 - 4 Weeks

Universidades Anáhuac
Skills you'll gain: Customer Success Management, Customer Service, Customer Retention, Customer Engagement, Customer Relationship Management, Customer and Client Support, Customer experience improvement, Customer Data Management, Customer Insights, Sales Management, Leadership, Business Metrics, Performance Metric, General Sales Practices, Sales Strategy, Cross-Functional Collaboration
Beginner · Course · 1 - 3 Months

Skills you'll gain: Cross Selling, Retail Sales, Product Demonstration, Upselling, Selling Techniques, Personalized Service, Sales Training, Sales Strategy, Customer experience improvement, Merchandising, Customer Service, Team Oriented, Customer Engagement, Customer Complaint Resolution
Intermediate · Course · 1 - 4 Weeks

Tecnológico de Monterrey
Skills you'll gain: Process Capability, Process Mapping, Lean Methodologies, Value Engineering, Process Improvement, Six Sigma Methodology, Key Performance Indicators (KPIs), Problem Management, Statistical Analysis, Data Collection, Project Management, Root Cause Analysis
Beginner · Course · 1 - 4 Weeks

Tecnológico de Monterrey
Skills you'll gain: Branding, Marketing Planning, Strategic Marketing, Brand Awareness, Brand Management, Social Media, Marketing, Social Media Marketing, Marketing Strategies, Persona Development, Professional Development, Professional Networking, Goal Setting, Content Creation, Value Propositions, Entrepreneurship, Innovation, Competitive Analysis
Beginner · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Sales Strategy, Consultative Selling, Sales Process, Selling Techniques, Sales Training, Sales Presentation, Customer Relationship Management, Prospecting and Qualification, Value Propositions, Overcoming Objections, Negotiation, Needs Assessment
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Customer Service, Logistics, Order Delivery, Inventory Management System, Supply Chain, Customer experience improvement, Service Level, Marketing Operations, Operational Efficiency, Performance Measurement
Intermediate · Course · 1 - 4 Weeks

Pontificia Universidad Católica de Chile
Skills you'll gain: People Management, Entrepreneurship, Marketing, Small Business Accounting, Accounting, Business Management, Human Resource Strategy, Innovation, Business Marketing, Financial Analysis, Finance, Marketing Strategy and Techniques, New Business Development, Persona (User Experience)
Mixed · Course · 1 - 3 Months

Skills you'll gain: Competitive Analysis, Growth Strategies, Value Propositions, Target Market, Consumer Behaviour, Customer Insights, Market Opportunities, Business Strategies, B2B Sales, Price Negotiation, Market Analysis, Business-To-Consumer
Mixed · Course · 1 - 4 Weeks