Results for "estrategia de experiencia del cliente (cx)"
Status: NewStatus: Free TrialSkills you'll gain: Customer Relationship Management (CRM) Software, Customer Relationship Management, Customer experience strategy (CX), Customer Success Management, Customer Acquisition Management, Customer Analysis, Customer Data Management, Brand Loyalty, Customer Retention, Customer Relationship Building, Customer Engagement, Organizational Strategy, Marketing Automation, Case Studies, Value Propositions, Market Analysis, Portfolio Management, Analysis, Business Strategy, Competitive Analysis
Status: PreviewUniversidades Anáhuac
Skills you'll gain: Customer Success Management, Customer Service, Customer Retention, Customer Engagement, Customer Relationship Management, Customer and Client Support, Customer experience improvement, Customer Data Management, Customer Insights, Sales Management, Leadership, Business Metrics, Performance Metric, General Sales Practices, Sales Strategy, Cross-Functional Collaboration
Status: Free TrialIE Business School
Skills you'll gain: Marketing Planning, Consumer Behaviour, Survey Creation, Market Research, Product Lifecycle Management, Case Studies, Marketing Strategies, Market Analysis, Marketing Effectiveness, Marketing Communications, Product Management, Data Analysis, Product Strategy, Marketing, Business Planning, Data Collection, Target Market, Value Propositions, Product Marketing, Market Data
Status: Free TrialSkills you'll gain: Storyboarding, User Experience Design, Design Reviews, Figma (Design Software), UI/UX Research, Graphic and Visual Design, Wireframing, User Story, Usability Testing, Information Architecture, Mockups, Adobe XD, Ideation, Responsive Web Design, Design Elements And Principles, User Experience, User Research, User Interface and User Experience (UI/UX) Design, Human Factors, User Centered Design
Status: PreviewUniversitat Autònoma de Barcelona
Skills you'll gain: Internal Communications, Communication Planning, Crisis Management, Corporate Communications, Strategic Communication, Cultural Sensitivity, Communication Strategies, Telecommuting, Branding, Business Ethics, Brand Management, Employee Engagement, Virtual Teams
Status: PreviewUniversidad Austral
Skills you'll gain: Service Design, Customer experience improvement, User Research, Customer experience strategy (CX), Experience Design, Customer Service, Service Improvement, Design Thinking, Expectation Management, Customer Insights, Consumer Behaviour
What brings you to Coursera today?
Status: Free TrialUniversidad Nacional Autónoma de México
Skills you'll gain: Organizational Strategy, Governance, Stakeholder Analysis, Corporate Strategy, Business Planning, Business Strategy, Organizational Structure, Strategic Thinking, Business Administration, Environmental Social And Corporate Governance (ESG), Strategic Decision-Making, Competitive Analysis, Entrepreneurship, New Business Development, Market Analysis, Analysis
Status: PreviewSkills you'll gain: Customer Service, Logistics, Order Delivery, Inventory Management System, Supply Chain, Customer experience improvement, Service Level, Marketing Operations, Operational Efficiency, Performance Measurement
Status: Free TrialUniversidad Nacional Autónoma de México
Skills you'll gain: Negotiation, Overcoming Objections, Contract Negotiation, Active Listening, Cooperation, Personal Development, Communication, Teamwork, Professional Development, Interpersonal Communications, Overcoming Obstacles, Needs Assessment, Conflict Management, Relationship Building, Organizational Leadership, Leadership, Collaboration, Cultural Sensitivity, Organizational Effectiveness, Business Ethics
Status: PreviewUniversidad de Palermo
Skills you'll gain: E-Commerce, Branding, Entrepreneurship, Sales, Social Media, Business Development, Social Media Marketing, Payment Systems, Web Design and Development, Logistics, User Experience, Market Trend
Status: PreviewUniversidad de Palermo
Skills you'll gain: Online Advertising, E-Commerce, Digital Marketing, Business Strategy, Social Media Strategy, Google Ads, Digital Transformation, Email Marketing, Search Engine Optimization, Business Modeling, Branding
Status: Free TrialTecnológico de Monterrey
Skills you'll gain: Search Engine Marketing, Search Engine Optimization, Web Analytics and SEO, Digital Marketing, Social Media Strategy, Content Strategy, Social Media Marketing, Digital Advertising, Content Marketing, Email Marketing, Web Design and Development, Digital Communications, Event Management
In summary, here are 10 of our most popular estrategia de experiencia del cliente (cx) courses
- Customer-Centric CRM Strategy and Management: EDUCBA
- Customer Success: Conociendo al cliente: Universidades Anáhuac
- Estrategia de marketing: IE Business School
- Diseño de Experiencia del Usuario (UX) de Google: Google
- Gestión de la comunicación interna en las organizaciones: Universitat Autònoma de Barcelona
- Diseño de Experiencia en Servicios: Universidad Austral
- Introducción a la estrategia: Universidad Nacional Autónoma de México
- Servicio al cliente desde el punto de vista logístico: UBITS
- Estrategias de Negociación: Universidad Nacional Autónoma de México
- E-commerce Academy: Universidad de Palermo
