Les cours en business analysis peuvent vous aider à comprendre comment recueillir des besoins, analyser des processus et formuler des recommandations. Vous pouvez développer des compétences en analyse fonctionnelle, documentation, priorisation et communication claire. Beaucoup de cours utilisent des outils professionnels pour structurer les analyses.

Compétences que vous acquerrez: Risk Control, Risk Management, Compliance Reporting, Risk Mitigation, Risk Analysis, Business Risk Management, Internal Controls, Continuous Monitoring, Data Management, Key Performance Indicators (KPIs), Stakeholder Communications
Intermédiaire · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Export Control, Tax Compliance, Regulatory Compliance, Compliance Management, Tax Laws, Tax Management, Commercial Laws, Economics, Document Management
Débutant · Cours · 1 à 4 semaines

HubSpot Academy
Compétences que vous acquerrez: Sales Enablement, Persona Development, Technical Sales, Sales Training, Sales Strategy, Lead Generation, Target Audience, Sales, Sales Process, Customer Success Management, Marketing Materials, Content Strategy, Business Writing, Communication Strategies, Meeting Facilitation, Service Level Agreement
Débutant · Cours · 1 à 3 mois

University of Colorado Boulder
Compétences que vous acquerrez: Social Media, Social Media Strategy, Social Media Marketing, Marketing Communications, Target Audience, Media Strategy, Brand Strategy, Brand Management, Shared Media, Persuasive Communication, Integrated Marketing Communications, Stakeholder Engagement, Earned Media, Owned Media, Paid media, Content Creation, Consumer Behaviour, Digital Marketing, Content Performance Analysis, Customer Engagement
Intermédiaire · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Artificial Intelligence, Scikit Learn (Machine Learning Library)
Débutant · Cours · 1 à 4 semaines

UiPath
Compétences que vous acquerrez: Prompt Engineering, Agentic systems, Business Process Automation, Automation, Generative AI Agents, Responsible AI, Large Language Modeling, Artificial Intelligence, Data Ethics
Débutant · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Restful API, Application Deployment, Generative AI, Application Programming Interface (API), Java, Test Tools, Development Environment, Image Analysis, Software Development, Computer Vision
Intermédiaire · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Microsoft Intune (Mobile Device Management Software), Application Deployment, Group Policy, Enterprise Application Management, Apple iOS, Android Development, Mobile Security, Azure Active Directory, Identity and Access Management, Microsoft Office, Configuration Management
Intermédiaire · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Customer Complaint Resolution, Non-Verbal Communication, Oral Expression, Verbal Communication Skills, Customer experience improvement, Customer Service, Customer Inquiries, Service Improvement, Interpersonal Communications, Company, Product, and Service Knowledge, Communication
Intermédiaire · Cours · 1 à 4 semaines

Compétences que vous acquerrez: AI Personalization, Responsible AI, Data Ethics, Customer experience improvement, User Feedback, Generative AI, Self Service Technologies, Personalized Service, ChatGPT, Customer Support, Customer Service, Customer Analysis, Customer Insights, Automation, Customer Engagement, Artificial Intelligence, Ethical Standards And Conduct, Natural Language Processing, Data Security
Débutant · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Persona Development, User Accounts, Target Audience, Business Modeling, Graphic Design, Collaborative Software, Productivity Software, Market Analysis
Débutant · Projet Guidé · Moins de 2 heures

Dubai College of Tourism
Compétences que vous acquerrez: Teamwork, Team Building, Conflict Management, Hospitality, Virtual Teams, Team Management, Hospitality Management, Collaboration, Overcoming Obstacles, Self-Awareness
Débutant · Cours · 1 à 4 semaines