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Il y a 3 modules dans ce cours
By completing The Social Media Landscape course, you will gain a comprehensive understanding of social media's pivotal role in society and its power in persuasive communication within the business context. This course uniquely combines theoretical insights with practical applications, ensuring you can effectively navigate and leverage various social media channels.
You will learn to define social media and its strategic use in brand communication, exploring the different types of media—paid, earned, shared, and owned—and their contributions to brand messaging. Through case studies, you will examine how successful brands develop their voice and identity, coordinate messaging strategies, and manage responsibility and liability in social media communication.
Additionally, you will delve into word-of-mouth communication, user-generated content, and the importance of persuasion in marketing. You will identify organizational stakeholders and discover opportunities for engagement across different social media platforms. Understanding demographics and audience segmentation will enable you to craft messages that resonate with target audiences and drive desired behaviors.
This course stands out by offering a blend of academic knowledge and real-world examples, preparing you to excel in the dynamic field of social media marketing.
You will define social media and its use in persuasion and strategic communication practices. The different types of media - paid, earned, shared, and owned - are defined and their contribution to brand communication discussed. You will explore brands, including the mission and core values, developing the brand voice and identity, and coordinating messaging strategies. Different case studies will be examined and how other brands use social media. Lastly, this module touches on responsibility and liability in brand communication on social media.
Inclus
16 vidéos11 lectures1 devoir
Afficher les informations sur le contenu du module
Harvard Business Review, The New Rules of Data Privacy•7 minutes
1 devoir•Total 10 minutes
Module 1 Quiz•10 minutes
Word-of-Mouth and Persuasion
Module 2•2 heures à terminer
Détails du module
You will define word-of-mouth communication on social media. You will be able to define persuasion and understand why it is important to marketing communication. User-generated content will be examined and its role in the decision-making process. You will also define organizational stakeholders and identify opportunities for engagement on social media. Every generation uses social media differently and has unique expectations of the platforms; you will understand how to craft messages that connect with target audiences.
Inclus
13 vidéos8 lectures1 devoir
Afficher les informations sur le contenu du module
13 vidéos•Total 60 minutes
Module 2 Introduction•3 minutes
Influence and Persuasion•6 minutes
Opinion Leadership Online•5 minutes
User-Generated Content and Word-of-Mouth (WOM)•5 minutes
Types of WOM•4 minutes
Word-of-Mouth on Social Media•10 minutes
WOM Gone Wrong•4 minutes
Sustaining WOM•6 minutes
Globalization•4 minutes
Case Study: BarkBox•4 minutes
Case Study: Denny's•3 minutes
Case Study: Snooze•3 minutes
Case Study: Waggin' Tails Dog Resort•3 minutes
8 lectures•Total 64 minutes
Buffer, Theories of Persuasion•10 minutes
Harvard Business Review, The Uses (and Abuses) of Influence•7 minutes
Shopify, Examples and Strategies•15 minutes
World Economic Forum, How has Social Media Changed the World?•12 minutes
BarkBox Website•5 minutes
Denny's Website•5 minutes
Snooze Website•5 minutes
Waggin' Tails Dog Resort Website•5 minutes
1 devoir•Total 10 minutes
Module 2 Quiz•10 minutes
Audience Demographics of Social Media Platforms
Module 3•5 heures à terminer
Détails du module
You will understand demographics and segmentation in marketing communications. The differences in social media platforms will be discussed, and how different audiences used the platform affordances differently. You will understand how to conduct research and glean insight to better understand consumer behaviors. Knowing the audience will ensure that social media messaging resonates with them, and activates behavior.
Inclus
14 vidéos8 lectures1 évaluation par les pairs
Afficher les informations sur le contenu du module
14 vidéos•Total 81 minutes
Module 3 Introduction•4 minutes
Who Uses Social Media? Audience Segmentation•7 minutes
Audience Personas•4 minutes
Working Example: Audience Segmentation•4 minutes
The Importance of DEI•5 minutes
DEI and Social Media•4 minutes
Value Alignment•3 minutes
Case Study: Aldi•10 minutes
Case Study: Celestial Seasonings•7 minutes
Case Study: Native Edge Landscapes•7 minutes
Case Study: The Gallery Range & Restaurant•5 minutes
Skills Needed to Work in Social Media•4 minutes
Understanding the Job Description•9 minutes
Landing a Job in Social Media•5 minutes
8 lectures•Total 70 minutes
Pew Research Center, Americans' Social Media Use•10 minutes
Harvard Business Review, DEI: What it is & How to Champion it•10 minutes
Thang & Trang, Employer Branding•20 minutes
Aldi Website•5 minutes
Celestial Seasonings Website•5 minutes
Native Edge Landscapes Website•5 minutes
The Gallery Range & Restaurant Website•5 minutes
Harvard Business Review, Strengthening Your Professional Presence on Social Media•10 minutes
1 évaluation par les pairs•Total 120 minutes
Target Audience Persona•120 minutes
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