In this module, you will open up the AI agent to examine its core components: model, instructions, tools, memory, and feedback, and see how these pieces work together to complete multi-step tasks. You will then survey common agent patterns, including tool-using agents, workflow agents, human-in-the-loop agents, and multi-agent systems. A hands-on mapping activity lets you apply these concepts directly to a scenario. By the end of this module, you will be able to describe what an agent is made of, recognize the patterns those parts commonly form, and explain how components and patterns combine in practice.

In this module, you will survey where AI agents create real value across productivity, operations, customer service, analysis, research, scheduling, and workflow automation, and build a working map of the tools available to build them. You will compare no-code workflow platforms, visual agent builders, open-source/community tools, and hosted AI assistants, and get a preview of Make as the course's recommended primary platform for later labs, with Zapier and open-source/community visual agent builders discussed as alternatives. A hands-on lab has you use an AI tool to choose and justify a tool for your own use case, carrying that choice into Module 4. By the end of this module, you will be able to identify strong agent use cases and select an appropriate tool category for a given need.

In this module, you will apply everything from the course so far to design your own agent, without building it yet. You will select and scope a use case, then construct an Agent Use-Case Blueprint that defines the objective, tools, workflow mapping, approval steps, constraints, and success criteria, while accounting for the data and permission considerations any real agent design must address. A hands-on lab has you draft the blueprint and use an approved AI tool to critique and refine it before the graded final project and peer review in Module 5. By the end of this module, you will have a complete, defensible blueprint ready to build in Course 2.

In this final module, you will finalize the Agent Use-Case Blueprint you began drafting in Module 4, applying the full course's concepts to a complete, submission-ready design. The project assesses your ability to integrate knowledge from all four content modules into one coherent, defensible agent design. The module then closes with a course summary, glossary of key terms, and a final exam covering the course as a whole. Learners will also evaluate the completed blueprint against feasibility, value, safety, and human oversight criteria and identify any revisions needed before final submission.