Put technical communication principles into practice across common workplace documents and presentations. Drawing on content from Michael Markel and Stuart Selber, authors of Practical Strategies for Technical Communication, published by Macmillan Learning, this course develops your ability to communicate for professional purposes, from correspondence to recommendations and instructions.

You will examine letters, memos, emails, and social-media posts, then apply writing principles to résumés, cover letters, and interview follow-up. You will analyze requests for proposals and develop proposals that address requirements with a clear structure and persuasive approach. You will also distinguish informational and recommendation reports, use problem-solving models and decision matrices, and write supported recommendations. Definitions, descriptions, instructions, manuals, and oral presentations extend your practice across additional professional formats. Through applied activities, you will draft a memo, cover letter, proposal, directive, recommendation, and instructions, and prepare an oral presentation. This course is part of the Technical Writing Essentials Specialization and can also be taken independently.