When will I have access to the lectures and assignments?

To access the course materials, assignments and to earn a Certificate, you will need to purchase the Certificate experience when you enroll in a course. You can try a Free Trial instead, or apply for Financial Aid. The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.

What will I get if I subscribe to this Specialization?

When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile.

Is financial aid available?

Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.

Navigate Change and Uncertainty

Ce cours n'est pas disponible en Français (France)

Nous sommes actuellement en train de le traduire dans plus de langues.

Navigate Change and Uncertainty

Ce cours fait partie de Spécialisation "Build High-Performing Teams"

Instructeur : Harvard Business Review

Inclus avec

3 modules

Obtenez un aperçu d'un sujet et apprenez les principes fondamentaux.

niveau Intermédiaire

Certaines connaissances prérequises

1 semaine à compléter

à 10 heures par semaine

Planning flexible

Apprenez à votre propre rythme

3 modules

Obtenez un aperçu d'un sujet et apprenez les principes fondamentaux.

niveau Intermédiaire

Certaines connaissances prérequises

1 semaine à compléter

à 10 heures par semaine

Planning flexible

Apprenez à votre propre rythme

Ce que vous apprendrez

Build resilience and lead change initiatives by developing adaptive capacity and securing team buy-in
Transform resistance into collaborative solutions by addressing underlying concerns and motivations
Take decisive action and maintain team performance under pressure in volatile situations
Support teams through crisis recovery while capturing lessons learned for future resilience

Compétences que vous acquerrez

Catégorie : Overcoming Objections
Catégorie : Resilience
Catégorie : Team Leadership
Catégorie : Compassion
Catégorie : Innovation
Catégorie : Leadership
Catégorie : Service Recovery
Catégorie : Strategic Leadership
Catégorie : Organizational Change
Catégorie : Dealing With Ambiguity
Catégorie : Organizational Development
Catégorie : Change Management
Catégorie : Adaptability
Catégorie : Empathy
Catégorie : Organizational Leadership
Catégorie : Crisis Management
Catégorie : Team Performance Management
Catégorie : Performance Improvement
Catégorie : Communication Strategies

Détails à connaître

Certificat partageable

Ajouter à votre profil LinkedIn

Évaluations

4 affectations¹

Noté par l'IA voir l'avis de non-responsabilité

Enseigné en Anglais

91% of learners achieved a positive career outcome

Découvrez comment les employés des entreprises prestigieuses maîtrisent des compétences recherchées

En savoir plus sur Coursera pour les affaires

logos de Petrobras, TATA, Danone, Capgemini, P&G et L'Oreal

Élaborez votre expertise du sujet

Ce cours fait partie de la Spécialisation "Build High-Performing Teams"

Lorsque vous vous inscrivez à ce cours, vous êtes également inscrit(e) à cette Spécialisation.

Apprenez de nouveaux concepts auprès d'experts du secteur
Acquérez une compréhension de base d'un sujet ou d'un outil
Développez des compétences professionnelles avec des projets pratiques
Obtenez un certificat professionnel partageable

Il y a 3 modules dans ce cours

Every leader has to manage change and navigate crises. The key to success is knowing how to guide your team through uncertainty and help them emerge stronger. In this course, you'll develop essential skills to build resilience, lead change initiatives, and navigate crisis situations with confidence. You'll learn research-backed strategies to address resistance, communicate effectively during uncertainty, and support teams through recovery. By developing your ability to adapt quickly and transform challenges into opportunities, you'll help your organization not just survive but thrive in volatile environments.

Détails du module

In today’s organizations, change may be the only constant. By learning to navigate change, you can turn uncertainty into opportunity—and that benefits you, your team, and your organization.

Inclus

11 vidéos27 lectures1 devoir

11 vidéosTotal 27 minutes

Bust the Myth on Change2 minutes
Make the Most of Constant Change3 minutes
What’s Your Outlook on Change?3 minutes
Prepare Your Brain for Change2 minutes
Learn into Change2 minutes
Psychological Safety at Work: SAFE3 minutes
Engage People in Change Through Inquiry3 minutes
Use “Social Proof” to Change Behavior3 minutes
How to Successfully Implement a Change Initiative3 minutes
Help People Shift Their Thinking About a Change3 minutes
Are You Sabotaging Your Team’s Change Efforts?2 minutes

27 lecturesTotal 270 minutes

Your Role in Change10 minutes
Change? Again?10 minutes
What change means for you10 minutes
Bust the myth about change10 minutes
Get your team involved10 minutes
Navigate Continual Change10 minutes
How do you respond to change?10 minutes
Name your emotions10 minutes
Bounce back from challenges10 minutes
Get ready to learn10 minutes
Make new habits stick10 minutes
Inspire Your Team to Initiate Change10 minutes
Make improvements together10 minutes
Make it safe to take risks10 minutes
Where improvement ideas come from10 minutes
How to test your ideas10 minutes
Lead a Change Initiative10 minutes
Make the case for change10 minutes
Get people on your side10 minutes
What about change critics?10 minutes
Make plans—and build in flexibility10 minutes
Keep the momentum going10 minutes
Address Resistance to Change10 minutes
When people struggle with change10 minutes
Resistance: A force for good?10 minutes
Is your team overloaded?10 minutes
When people want to change but can’t10 minutes

1 devoirTotal 30 minutes

Change Management30 minutes

Crises are painful and sometimes devastating, but they also mark turning points. Discover practices for acting despite uncertainty, communicating clearly, leading with compassion, and regaining momentum as the crisis abates.

Inclus

9 vidéos36 lectures1 devoir

9 vidéosTotal 24 minutes

Instincts Only Get You So Far in a Crisis2 minutes
Plan—and Be Ready to Shift Gears2 minutes
When Everything Feels Like a Priority2 minutes
Three Rules for Communicating During a Crisis3 minutes
Upgrade Your Virtual Meetings During a Crisis3 minutes
Stay Close to Your Team During Uncertain Times2 minutes
Trouble Connecting with Your Team? Try Stories4 minutes
Capture Your Team’s Wisdom Through Stories3 minutes
Remain Nimble After a Crisis2 minutes

36 lecturesTotal 360 minutes

What You Need to Tackle a Crisis10 minutes
A crisis isn’t just a “big problem”10 minutes
You’ll handle many crises in your career10 minutes
Rely on both instincts and skills10 minutes
Respond Swiftly to a Crisis10 minutes
Keep the crisis from escalating10 minutes
Act despite uncertainty10 minutes
Tackle a crisis from multiple angles10 minutes
Create small, flexible plans10 minutes
Help your team gain traction10 minutes
Be ready and willing to pivot10 minutes
Prepare for uneven progress10 minutes
Communicate Early and Often During a Crisis10 minutes
Address your team’s big concerns10 minutes
“Will there be layoffs?” and other tough questions10 minutes
Be clear, specific, and direct10 minutes
Avoid common communication mistakes10 minutes
Listen to your team10 minutes
Stay in touch with customers and suppliers10 minutes
Make the most of virtual meetings10 minutes
Be the bearer of good news10 minutes
Lead with Compassion in a Crisis10 minutes
Draw on your compassion10 minutes
Be real with your team10 minutes
Create touchpoints to keep people connected10 minutes
Protect against burnout10 minutes
Put your own oxygen mask on first10 minutes
Manage your strong emotions10 minutes
Emerge Stronger from a Crisis10 minutes
Expect a new normal after a crisis10 minutes
Help your team recover and heal10 minutes
Shift out of crisis mode10 minutes
Capture critical lessons10 minutes
Prepare for the next crisis10 minutes
Chart a path forward10 minutes
Stay nimble10 minutes

1 devoirTotal 30 minutes

Crisis Management30 minutes

Inclus

2 devoirs

Obtenez un certificat professionnel

Ajoutez ce titre à votre profil LinkedIn, à votre curriculum vitae ou à votre CV. Partagez-le sur les médias sociaux et dans votre évaluation des performances.