Retail Management and Supply Chain Fundamentals

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Retail Management and Supply Chain Fundamentals

Ce cours fait partie de Spécialisation "Retail Management and Supply Chain Strategy"

Instructeur : EDUCBA

Inclus avec En savoir plus

Demander à Coursera

9 modules

Obtenez un aperçu d'un sujet et apprenez les principes fondamentaux.

2 semaines à compléter

à 10 heures par semaine

Planning flexible

Apprenez à votre propre rythme

9 modules

Obtenez un aperçu d'un sujet et apprenez les principes fondamentaux.

2 semaines à compléter

à 10 heures par semaine

Planning flexible

Apprenez à votre propre rythme

Ce que vous apprendrez

Analyze retail supply chain, merchandising, pricing, and inventory management strategies.
Apply data-driven retail techniques using ERP, RFID, POS, and analytics tools.
Evaluate customer experience, distribution networks, and multi-channel retail operations.

Compétences que vous acquerrez

Catégorie : Inventory Management
Catégorie : Planning
Catégorie : Logistics
Catégorie : Decision Making
Catégorie : Customer Service
Catégorie : Analytics
Catégorie : Retail Store Operations
Catégorie : Supply Chain
Catégorie : Supply Chain Planning
Catégorie : Inventory and Warehousing
Catégorie : Retail Management
Catégorie : Warehouse Management
Catégorie : Sales
Catégorie : Transportation, Supply Chain, and Logistics
Catégorie : Warehouse Operations
Catégorie : Warehousing
Catégorie : Operations Management
Catégorie : Retail Sales
Catégorie : Design
Catégorie : Merchandising

Détails à connaître

Certificat partageable

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Récemment mis à jour !

juin 2026

Évaluations

36 devoirs

Enseigné en Anglais

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Ce cours fait partie de la Spécialisation "Retail Management and Supply Chain Strategy"

Lorsque vous vous inscrivez à ce cours, vous êtes également inscrit(e) à cette Spécialisation.

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Acquérez une compréhension de base d'un sujet ou d'un outil
Développez des compétences professionnelles avec des projets pratiques
Obtenez un certificat professionnel partageable

Il y a 9 modules dans ce cours

Master Retail Management with real-world supply chain, merchandising, and pricing strategies.

Learn how top retailers optimize operations, inventory, and customer experience. This course provides a comprehensive understanding of retail management, covering everything from supply chain planning and category management to pricing, promotions, and customer service. You will explore how retailers design assortments, manage inventory, and optimize distribution networks to ensure product availability and profitability. Through structured modules, learners will gain practical insights into merchandising, private labels, logistics, transportation, and warehousing. The course also introduces modern retail formats, multi-channel strategies, and the role of technology such as ERP, RFID, analytics, and POS systems in enhancing efficiency. By the end of this course, you will be able to analyze retail operations, apply data-driven decision-making, and evaluate strategies that improve sales, customer satisfaction, and operational performance.

Understand retail supply chain fundamentals, strategic frameworks, and category management foundations to align operations with customer demand.

Inclus

11 vidéos4 devoirs

11 vidéosTotal 82 minutes

Introduction and Syllabus5 minutes
Manufacturers and retailers supply chain & processes7 minutes
Similarities & Diiferences In Manufacturing & Retail Supply Chain Elements12 minutes
Retail As A Subset Of Retail Management & Retail Supply Chain Planning & Executi6 minutes
Strategic, Tactical & Operational View Of Retail Supply Chain9 minutes
Retail Supply Chain maturity Conclusion4 minutes
Introduction to Category Management4 minutes
Category Management Process Category Definition10 minutes
Category Roles, Category Assessment & Category Performance Measure10 minutes
Category Strategies & Tactics10 minutes
Implementation And Review & Enabling Components Of Category Management6 minutes

4 devoirsTotal 60 minutes

Graded Quiz – Foundations of Retail Supply Chain30 minutes
Retail Supply Chain Fundamentals10 minutes
Strategic View of Retail Supply Chain10 minutes
Category Management Essentials10 minutes

Learn how to define categories, forecast demand, and plan merchandise budgets to optimize retail performance.

Inclus

9 vidéos4 devoirs

9 vidéosTotal 67 minutes

Category Captain, Challenges In Category Management9 minutes
Merchandising, benefits and types6 minutes
Merchandise hierarchy, Merchandise Forecastinga8 minutes
Merchandise Budgeting7 minutes
Open to Buy Control and Conclusion8 minutes
Introduction benefits and framework of Assortment4 minutes
Assortment strategy & Objectives and Assortment Selection Process10 minutes
Assortment Planning & Role Of It And Data In Assortment Management9 minutes
Store Clustering Benefits and Types5 minutes

4 devoirsTotal 60 minutes

Graded Quiz – Category & Merchandising Excellence30 minutes
Advanced Category Management10 minutes
Merchandise Planning & Budgeting10 minutes
Assortment Strategy & Planning10 minutes

Explore space planning, pricing strategies, and promotion optimization to maximize sales and profitability.

Inclus

9 vidéos4 devoirs

9 vidéosTotal 74 minutes

Space Management Benefits Integration with Assortment & Stages of Space Planni7 minutes
Planogram Process for planogram management13 minutes
Retail Pricing Challenges10 minutes
Price Elasticity Managing Retail Pricing Life Cycle7 minutes
Retail Promotion Objectives Promotional Measures and KPIs7 minutes
Promotion Tools & Decision Points for Retailers while planning Promotions9 minutes
Information used for Planning Promotions & Promotion Optimization Process8 minutes
Managing Retail Markdowns7 minutes
Product Design & Challenges for the Retailer8 minutes

4 devoirsTotal 60 minutes

Graded Quiz – Space & Pricing Optimization30 minutes
Space Management & Planning10 minutes
Pricing & Promotion Strategies10 minutes
Promotion & Markdown Management10 minutes

Analyze private label strategies, product lifecycle management, and sustainable packaging for competitive advantage.

Inclus

9 vidéos4 devoirs

9 vidéosTotal 57 minutes

Private Labels - Types Advantages Disadvantages5 minutes
Supply chain decisions in private labels3 minutes
Retail Packaging7 minutes
Green Design & Packaging8 minutes
Green Design & Packaging Continues7 minutes
IT for Retail Product Lifecycle management & Conclusion8 minutes
Retail Distribution Models & Retail Replenishment6 minutes
Vendor Managed Inventory & its process6 minutes
VmiCrp - Advantages & Cautions8 minutes

4 devoirsTotal 60 minutes

Graded Quiz – Product & Private Label Strategy30 minutes
Private Labels & Product Strategy10 minutes
Sustainable Product Design10 minutes
Distribution & Replenishment10 minutes

Examine retail distribution models, transportation planning, and logistics execution for efficient product flow.

Inclus

9 vidéos4 devoirs

9 vidéosTotal 73 minutes

CPFR Process7 minutes
Direct Store Delivery Route Accounting Handheld Devices Types of DSD6 minutes
IT for Retail Product Lifecycle management & Conclusion8 minutes
Transport Planning & Legs in transportation12 minutes
Transportation Planning - Drivers & Tools12 minutes
Transportation constraints & Transportation Execution Process7 minutes
Transportation Cycle & IT for transport management8 minutes
Measures of Transport Management & Green transport4 minutes
Retail Warehousing - Overview and Functions9 minutes

4 devoirsTotal 60 minutes

Graded Quiz – Retail Distribution & Transportation30 minutes
Collaborative Supply Chain Models10 minutes
Transportation Planning10 minutes
Transport Execution & Sustainability10 minutes

Understand warehouse operations, inventory control, and global sourcing strategies for cost-effective supply chains.

Inclus

9 vidéos4 devoirs

9 vidéosTotal 63 minutes

Value added services of a retail warehouse Cross docking introduction4 minutes
Cross docking - Types applications advantages working9 minutes
why inventory cost of inventory inventory pyramid7 minutes
Factors to consider to decide on inventory measures of inventory & conclusion7 minutes
Important concepts & Supplier Relationship Management Process8 minutes
Merchandise Procurement Decisions & Procurement Process7 minutes
Merchandise Procurement Decisions Procurement Process Continue8 minutes
Global Sourcing Pros and Cons6 minutes
Major Processes in Global Sourcing8 minutes

4 devoirsTotal 60 minutes

Graded Quiz – Warehousing & Inventory Management30 minutes
Warehouse Operations10 minutes
Inventory Strategy & Control10 minutes
Global Sourcing & Procurement10 minutes

Learn how to enhance customer service, manage orders, and implement loyalty programs for retention.

Inclus

9 vidéos4 devoirs

9 vidéosTotal 77 minutes

Sourcing & Conclusion11 minutes
ntroduction, Retail Customer Service, Customer Service Mix8 minutes
Customer Service Pyramid & Customer Service over Retail Life cycle7 minutes
Ways to improve Customer Service for a Retailer9 minutes
Order Management Process & Concept of Perfect Order6 minutes
Multi Channel Retailing9 minutes
Retail Returns & Reverse Logistics8 minutes
Reverse Logistics process11 minutes
Retail Loyalty Programmes8 minutes

4 devoirsTotal 60 minutes

Graded Quiz – Customer & Order Management30 minutes
Customer Service in Retail10 minutes
Enhancing Customer Experience10 minutes
Reverse Logistics & Loyalty10 minutes

Explore various retail formats, emerging channels, and real-world applications across industries.

Inclus

9 vidéos4 devoirs

9 vidéosTotal 71 minutes

Retail kiosk advanced payment technologies & conclusion9 minutes
Types of Retailer & Organised B2C Retail Format examples5 minutes
Cash & carry Retailing Rural Retailing6 minutes
Cash & carry Retailing Rural Retailing Continue8 minutes
Airport Retailing Non Store based Retail Formats Online Shopping7 minutes
Airport Retailing Non Store based Retail Formats Online Shopping Continue8 minutes
Service Retailing - Banking Courier and Conclusion9 minutes
Understanding, Development Process & Supply Chain Characteristics13 minutes
Pre pack Planning6 minutes

4 devoirsTotal 60 minutes

Graded Quiz – Retail Formats & Industry Applications30 minutes
Retail Formats & Innovations10 minutes
Emerging Retail Channels10 minutes
Service Retailing & Case Insights10 minutes

Understand retail technologies, analytics, and digital tools shaping modern retail operations.

Inclus

9 vidéos4 devoirs

9 vidéosTotal 71 minutes

Apparel retail Supply Chain Innovations11 minutes
Footwear retailing Supply Chain Drivers9 minutes
Case study of Khadims Footwear & Conclusion8 minutes
Retail Technology Maturity Model & Need For It In Retail9 minutes
Barcoding & RFID10 minutes
Retail ERP8 minutes
Retail Analytics6 minutes
POS Systems & Mobile Applications4 minutes
POS Systems & Mobile Applications Continue4 minutes

4 devoirsTotal 60 minutes

Graded Quiz – Retail Technology & Future Trends30 minutes
Apparel & Footwear Supply Chains10 minutes
Retail Technology Foundations10 minutes
Retail Analytics & Digital Systems10 minutes

Obtenez un certificat professionnel

Ajoutez ce titre à votre profil LinkedIn, à votre curriculum vitae ou à votre CV. Partagez-le sur les médias sociaux et dans votre évaluation des performances.

Instructeur

EDUCBA

1 708 Cours403 544 apprenants

Offert par

EDUCBA

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