Nobody teaches you how to decide. You rely on instinct and hope for the best. But when pressure builds, and the right answer is not obvious, hesitation takes over. This course changes that.
Here is what you will build:
• The Decision-Making Process
Understand why some decisions feel harder than others and learn a clear process that helps you recognize what kind of decision you are facing before you act.
• Decision-Making Models and Frameworks
Apply the Rational Decision-Making Model, SWOT Analysis, and structured decision-making frameworks that will help you evaluate options clearly instead of going with gut instinct.
• Influences and Biases
Identify what is shaping your choices: internal pressures, external factors, and the thinking patterns that quietly steer your decisions. Recognizing these influences is the first step to overcoming them.
• Implementing, Communicating, and Improving Decisions
Build an action plan. Communicate your decision to your team. Overcome obstacles. Then evaluate the success of your decisions and use feedback to keep improving.
Each lesson is delivered through engaging videos and graded assignments. Trusted by learners across 160+ LearnKartS courses on Coursera. Give it an hour now!
Learn why decision-making is important at work and explore structured steps, models, and tools to make better choices. Understand how cognitive biases and internal/external influences impact workplace decisions.
Inclus
7 vidéos2 lectures2 devoirs
Afficher les informations sur le contenu du module
7 vidéos•Total 24 minutes
Decision-Making Fundamentals•1 minute
Why Decision Making Matters at Work•2 minutes
Steps to Make an Effective Decision•4 minutes
Types of Decisions at the Workplace•4 minutes
Decision-Making Models and Tools•5 minutes
Top Cognitive Biases That Affect Workplace Decisions•4 minutes
Internal and External Influences in Decision-Making•4 minutes
2 lectures•Total 15 minutes
Decision-Making Failure at Workplace – A Real-World Lesson•5 minutes
Key Takeaways from Decision-Making Fundamentals•10 minutes
2 devoirs•Total 30 minutes
Checkpoint Quiz•12 minutes
Proficiency Quiz•18 minutes
Mastering Decisions: From Choice to Action
Module 2•1 heure à terminer
Détails du module
Learn how to turn decisions into action through planning, communication, and execution strategies. Understand how to overcome implementation challenges and use feedback to improve future decisions.
Inclus
8 vidéos1 lecture2 devoirs
Afficher les informations sur le contenu du module
8 vidéos•Total 30 minutes
Mastering Decisions•1 minute
Action Planning for Decisions•3 minutes
Communicating Decisions Effectively•5 minutes
Obstacles in Decision Implementation•4 minutes
Overcoming Obstacles in Implementation•5 minutes
Evaluating the Success of Your Decision•5 minutes
The Benefits of Feedback•3 minutes
Key Takeaways for Smart Decisions•4 minutes
1 lecture•Total 5 minutes
The 1985 Coca-Cola Formula Change – A Lesson in Workplace Decision-Making•5 minutes
2 devoirs•Total 27 minutes
Checkpoint Quiz•9 minutes
Proficiency Quiz•18 minutes
Course Wrap-Up: Your Decision-Making Transformation
Module 3•22 minutes à terminer
Détails du module
This module focuses on improving workplace decision-making through practical strategies and real-world case studies. Learners will explore how better decisions are made and analyze the Target Canada case to understand common challenges and their impact on business outcomes.
Inclus
1 vidéo2 lectures
Afficher les informations sur le contenu du module
1 vidéo•Total 2 minutes
Course Completion•2 minutes
2 lectures•Total 20 minutes
How to Make Better Decisions at Work•10 minutes
Case Study: Target Canada’s Decision-Making Challenge•10 minutes
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Pour quelles raisons les étudiants sur Coursera nous choisissent-ils pour leur carrière ?
Felipe M.
Étudiant(e) depuis 2018
’Pouvoir suivre des cours à mon rythme à été une expérience extraordinaire. Je peux apprendre chaque fois que mon emploi du temps me le permet et en fonction de mon humeur.’
Jennifer J.
Étudiant(e) depuis 2020
’J'ai directement appliqué les concepts et les compétences que j'ai appris de mes cours à un nouveau projet passionnant au travail.’
Larry W.
Étudiant(e) depuis 2021
’Lorsque j'ai besoin de cours sur des sujets que mon université ne propose pas, Coursera est l'un des meilleurs endroits où se rendre.’
Chaitanya A.
’Apprendre, ce n'est pas seulement s'améliorer dans son travail : c'est bien plus que cela. Coursera me permet d'apprendre sans limites.’
I make decisions every day at work. Why do I need a course for this?
That is exactly the gap. Making decisions and making good ones are two different things. Typically, professionals who work through a structured approach make fewer regrettable calls, communicate their choices more clearly, and recover faster when things go wrong. This course gives you that structure.
Who is this course designed for?
Everyone in any profession, role or industry. You do not need a management title or leadership background to get value from it. If you work with people and make decisions, this course is built for you.
Is this course practical or does it stay theoretical?
Practical throughout. Every topic is grounded in real workplace situations. From the Rational Decision-Making Model to overcoming cognitive biases to building an action plan, each lesson connects directly to situations you already face. In practice, you will use what you learn from the very first session.
Will learning this actually help my career?
Yes. Decision-making is one of the most consistently valued skills across every profession and seniority level. Employers look for people who decide clearly, communicate those decisions well, and own the outcomes. Worth noting, this course covers the full cycle, including evaluation and continuous improvement, which most professionals have never been formally taught.
How is this different from reading a book or watching a TED talk?
Books and talks give you ideas. This course builds a skill. You work through structured models, apply them to real scenarios, and practice the full decision cycle from analysis to implementation to review. That active learning is what makes the difference between knowing something and actually doing it.
How long does this course take to complete?
It is a focused course you can complete in about an hour. Fully self-paced, no deadlines, and available on any device. Even if your schedule is tight, this fits.
When will I have access to the lectures and assignments?
To access the course materials, assignments and to earn a Certificate, you will need to purchase the Certificate experience when you enroll in a course. You can try a Free Trial instead, or apply for Financial Aid. The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
What will I get if I purchase the Certificate?
When you purchase a Certificate you get access to all course materials, including graded assignments. Upon completing the course, your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile.
Is financial aid available?
Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.