This Specialization prepares you to succeed in today’s complex, fast-evolving sales and account management environments. Across three courses, you will learn how to navigate digital-first sales cycles, engage diverse stakeholders, and build trust through consultative techniques grounded in real buyer behavior. You will practice mapping account dynamics, identifying opportunities for cross-sell and upsell, managing sentiment shifts, and leading virtual or hybrid client engagements with confidence.
As you progress, you will strengthen your ability to align solutions with executive-level business strategy, quantify measurable outcomes, and demonstrate value using ROI models, business cases, and impact dashboards. The final course expands your capability to drive long-term loyalty and innovation through advocacy programs, co-creation workshops, and scalable pilot design.
Designed for early-career professionals, career switchers, and global teams across India, the U.S., and multicultural markets, this Specialization blends practical frameworks with hands-on activities. All content is developed by the LearnQuest Instructor Network, ensuring relevance to real-world commercial environments.
Projet d'apprentissage appliqué
Throughout the Specialization, you will complete realistic, job-ready practice projects using AI-assisted dialogues, scenario-based role-plays, and open-ended decision-making challenges. These activities invite you to negotiate complex sales conversations, analyze account sentiment, propose data-backed value arguments, and co-design innovation pilots with fictional clients. By applying techniques in controlled but authentic situations, you’ll strengthen your professional judgment and build confidence in handling high-stakes client interactions.
