Microsoft

Culture, Inclusion and Engagement

Microsoft

Culture, Inclusion and Engagement

 Microsoft

Instructor: Microsoft

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Gain insight into a topic and learn the fundamentals.
Advanced level

Recommended experience

7 hours to complete
Flexible schedule
Learn at your own pace
Gain insight into a topic and learn the fundamentals.
Advanced level

Recommended experience

7 hours to complete
Flexible schedule
Learn at your own pace

What you'll learn

  • Create Barrett-based culture surveys and analyze heat maps to propose culture-shift experiments.

  • Launch inclusion dashboards combining meeting-equity and HR data to flag parity gaps.

  • Run sentiment analysis on Microsoft Teams communications and brief leadership on engagement risks.

  • Design targeted interventions based on data patterns and measure their effectiveness.

Details to know

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Assessments

13 assignments¹

AI Graded see disclaimer
Taught in English

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Build your Leadership and Management expertise

This course is part of the Microsoft Purpose Driven Leadership Professional Certificate
When you enroll in this course, you'll also be enrolled in this Professional Certificate.
  • Learn new concepts from industry experts
  • Gain a foundational understanding of a subject or tool
  • Develop job-relevant skills with hands-on projects
  • Earn a shareable career certificate from Microsoft

There are 7 modules in this course

Culture is often discussed in vague terms—we need to be more innovative, or our culture is toxic. This module teaches you to translate these impressions into measurable dimensions using the Barrett Values Model, then deploy a systematic survey to capture data across your organization.

What's included

3 videos2 readings1 assignment1 ungraded lab

Raw survey data becomes actionable insight when visualized effectively. This module teaches you to build culture heat maps in Power BI that reveal patterns across departments and levels, interpret what those patterns mean, and design targeted experiments to shift culture in specific areas.

What's included

2 videos1 reading3 assignments1 ungraded lab

Inclusion is often assessed through surveys and anecdotes. This module teaches you to build dashboards that combine objective meeting behavior data with demographic information, creating a systematic view of who gets heard in your organization.

What's included

3 videos2 readings1 assignment1 ungraded lab

Dashboards reveal patterns; analysis translates patterns into action. This module teaches you to identify teams with concerning parity gaps, while dashboards can accelerate decision-making, leaders must stay in control under this acceleration—pausing to validate patterns before acting to avoid misdiagnosis, investigate root causes, design targeted interventions, and establish coaching conversations that improve inclusion without creating defensiveness.

What's included

2 videos1 reading3 assignments

Employee sentiment often shifts weeks before formal engagement surveys capture it. This module teaches you to use Copilot to analyze Teams communications for sentiment signals, then visualize trends that reveal changes in organizational mood over time.

What's included

3 videos2 readings1 assignment1 ungraded lab

Trend lines reveal patterns; analysis connects patterns to organizational events and risks. This module teaches you to identify concerning sentiment shifts, attribute changes to specific announcements or events, and brief executive leadership with actionable recommendations.

What's included

2 videos1 reading3 assignments

Integrate everything you've learned about culture, inclusion, and engagement into a portfolio-ready analytics suite. You'll create a Barrett-based culture diagnostic with heat map analysis and proposed experiments, an inclusion dashboard surfacing meeting-equity gaps and flagging low-parity teams, and a sentiment trend analysis briefing leadership on engagement risks—documenting your approach in a format you can deploy immediately in your organization or present in leadership conversations.

What's included

1 reading1 assignment

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Instructor

 Microsoft
383 Courses2,709,734 learners

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Microsoft

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¹ Some assignments in this course are AI-graded. For these assignments, your data will be used in accordance with Coursera's Privacy Notice.