Dans de nombreux services informatiques, les développeurs et les opérateurs ne poursuivent pas les mêmes objectifs : l'agilité pour les uns, la stabilité pour les autres. L'ingénierie en fiabilité des sites (SRE) permet à Google de faire émerger un but commun et d'assurer une assistance sur les éléments de production critiques. L'adoption des pratiques techniques et culturelles de l'ingénierie SRE peut aider à améliorer la collaboration entre les équipes métier et informatique. Ce cours présente les pratiques clés de Google en matière d'ingénierie SRE, ainsi que le rôle déterminant que jouent les responsables informatiques et métier dans la réussite de son adoption au sein de leur entreprise.
Developing a Google SRE Culture en Français
Developing a Google SRE Culture en FrançaisGoogle Cloud
About this Course
What you will learn
Discuss Google’s view on DevOps philosophy and the relationship between DevOps and SRE
Articulate Google’s technical and cultural fundamentals of SRE and understand the value they can provide to IT your operations
Identify what skills to look for in an SRE and how to train your existing workforce
Assess your organization’s maturity level in adopting SRE and understand how Google can help jumpstart SRE in your organization
Skills you will gain
We help millions of organizations empower their employees, serve their customers, and build what’s next for their businesses with innovative technology created in—and for—the cloud. Our products are engineered for security, reliability, and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping customers apply our technologies to create success.
Syllabus - What you will learn from this course
Module 1: Bienvenue dans le cours "Developing a Google SRE Culture"
Ce module est une présentation du cours. Vous découvrirez ce que cette formation peut apporter aux responsables informatiques et métier qui souhaitent adopter la culture SRE, ainsi que les sujets couverts par chacun des modules.
Module 2: DevOps, ingénierie SRE et raisons de leur existence
Ce module explique en quoi consiste la philosophie DevOps, dévoile les raisons de l'apparition de l'ingénierie en fiabilité des sites, et indique qui peut et doit avoir recours à des pratiques d'ingénierie SRE au sein d'une entreprise.
Module 3: Objectifs de niveau de service assortis de conséquences
Ce module traite de la valeur que l'ingénierie SRE peut apporter à une entreprise, ainsi que des principes de base techniques ou culturels qui sont liés à la réduction des silos organisationnels et à l'acceptation de l'échec comme un événement normal. Dans le domaine des pratiques techniques, les sujets couverts sont les analyses post-mortem sans sanctions, les objectifs de niveau de service (SLO) et les marges d'erreur. En ce qui concerne les pratiques culturelles, les thèmes abordés sont l'absence de sanctions, la sécurité psychologique, l'adoption d'un objectif commun, la collaboration et la communication, et enfin le partage des connaissances.
Module 4: Amélioration continue
La réalisation de tests continus et graduels ainsi que l'automatisation sont très importantes dans la culture SRE. Ce module couvre des concepts techniques de l'ingénierie SRE (intégration continue, livraison continue et création de versions Canary) en rapport avec le pilier du DevOps qu'est l'implémentation d'un changement graduel. Vous découvrirez les concepts de tâches manuelles répétitives et d'automatisation, "". Vous découvrirez également des pratiques culturelles de l'ingénierie SRE : Design Thinking, prototypage, et comment aider vos équipes à gérer le changement.
Module 5: Réguler la charge de travail
Dans ce module, vous découvrirez les pratiques de l'ingénierie SRE consistant à tout mesurer, en particulier la fiabilité et les tâches manuelles répétitives, ainsi que le concept de surveillance. Nous couvrirons également les principes de base culturels que sont la définition d'objectifs, la transparence et la prise de décisions basée sur les données.
Module 6: Appliquer les principes de l'ingénierie SRE dans votre entreprise
Dans ce module, nous verrons comment vous pouvez évaluer et comprendre la maturité de votre entreprise et son aptitude à adopter les principes, les pratiques et la culture de l'ingénierie SRE. Nous nous intéresserons également aux types de compétences que vous devez rechercher lorsque vous souhaitez recruter de nouveaux ingénieurs SRE et à ce que vous pouvez faire pour améliorer les capacités de votre équipe existante. Enfin, nous vous donnerons des conseils sur les premières étapes de la mise en place d'un service dédié à l'ingénierie SRE, ainsi que des informations sur l'assistance supplémentaire que les équipes Google Cloud Professional Services peuvent apporter à votre entreprise dans le cadre de la poursuite de votre processus d'adoption de l'ingénierie SRE.
Module 7: Évaluation finale
Répondez à ce questionnaire récapitulatif afin de tester vos connaissances générales sur les pratiques techniques et culturelles de Google en matière d'ingénierie SRE. Vous devez avoir au moins 80 % de bonnes réponses pour réussir le test. Ce n'est qu'une fois que vous aurez effectué cette évaluation que vous pourrez recevoir votre certificat de participation au cours.
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Last Updated: September 1, 2015
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