University of Michigan
Emotional Intelligence: Cultivating Immensely Human Interactions
University of Michigan

Emotional Intelligence: Cultivating Immensely Human Interactions

Taught in English

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52,757 already enrolled

Course

Gain insight into a topic and learn the fundamentals

Jeffrey Sanchez-Burks
Cheri Alexander

Instructors: Jeffrey Sanchez-Burks

4.7

(303 reviews)

Intermediate level
Some related experience required
20 hours to complete
3 weeks at 6 hours a week
Flexible schedule
Learn at your own pace

What you'll learn

  • Explore the possibility of being simultaneously more emotionally attuned and professional at work.

  • Model how to deal with difficult or critical conversations and how to hold more productive conversations.

  • Recognize and understand how information is conveyed in a non-verbal manner.

Details to know

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Assessments

3 quizzes

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There are 4 modules in this course

Welcome to Week 1: “Self-Awareness”. In the first lesson, you will explore the possibility of being simultaneously more emotionally attuned and professional at work, regardless of what stage of career you’re in. You will address the essential question: Do emotions have a place at work? In the second lesson, you will focus on the self, answering the essential question: How can knowing more about ourselves help us and help our connections with others?

What's included

12 videos8 readings1 quiz2 app items3 plugins

Welcome to Week 2: “Self-Management”. In the third lesson, you will learn how to harness your emotions instead of suppressing them in order to make more accurate forecasts and better decisions. You will explore the essential question: How can emotions help us become wise? In the fourth lesson, you will begin to self-manage yourself to be able to project the 'you' you want to project to the other, whether that’s a group, a team, or another person. You will address the essential question: How can we manage social-emotions to increase resiliency?

What's included

6 videos7 readings1 quiz1 app item1 discussion prompt1 plugin

Welcome to Week 3: “Social-Awareness”. In lessons five and six, you will focus on how to make sense of others. You will not only learn why it is very difficult to be empathetic and take others’ perspectives, but also understand how to overcome these challenges. The essential questions you will explore are: What is lost when you rely on the spoken word? What is lost when you can read the emotions of a person but not the collective?

What's included

7 videos11 readings1 quiz1 app item1 discussion prompt1 plugin

Welcome to Week 4: “Social Acceleration”. In the seventh lesson, you will explore what it takes to work in a team or be a leader, answering the essential question: As with seeing a forest versus a tree, what is gained when you shift your focus from a person to people? In the eighth lesson, you will learn what can be gained from transformational mentors and coaches, as well as how having a big impact on others can lead you to build your own legacy. You will address the essential question: What do transformative mentors and lasting legacies have in common?

What's included

11 videos10 readings1 peer review2 app items1 discussion prompt

Instructors

Instructor ratings
4.8 (120 ratings)
Jeffrey Sanchez-Burks
University of Michigan
2 Courses54,120 learners

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4.7

303 reviews

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