About this Course

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Beginner Level

No formal knowledge is required.

Approx. 6 hours to complete
English

Skills you will gain

organizational unitsorganizational structuresDecision-MakingProblem SolvingBusiness
Shareable Certificate
Earn a Certificate upon completion
100% online
Start instantly and learn at your own schedule.
Flexible deadlines
Reset deadlines in accordance to your schedule.
Beginner Level

No formal knowledge is required.

Approx. 6 hours to complete
English

Offered by

Placeholder

Politecnico di Milano

Syllabus - What you will learn from this course

Week
1

Week 1

2 hours to complete

Organizational design

2 hours to complete
17 videos (Total 98 min)
17 videos
Organization: basic concepts and perspectives6m
Organization and environment6m
Recap micro/macro5m
Specialization5m
Roles, jobs and positions5m
Coordination mechanisms (micro)6m
Mechanicistic and Organic model6m
Hierarchy, span of control and line staff7m
Grouping criteria: numeric, input, output4m
Coordination mechanisms (macro)6m
Introduction and simple structure4m
Functional structure6m
Divisional structure6m
Hybrid structure4m
Matrix structure6m
Recap and comparison6m
1 practice exercise
Weekly Quiz 130m
Week
2

Week 2

1 hour to complete

Business Process

1 hour to complete
10 videos (Total 59 min)
10 videos
Link between processes and organization4m
Introduction to business process management5m
Types of process4m
Process performance - part 17m
Process performance - part 23m
Cultural principles for process management6m
Organizational principles for process management5m
Management principles for process management6m
Introduction to BPR: definition and key concepts8m
1 practice exercise
Weekly Quiz 230m
Week
3

Week 3

2 hours to complete

Decision Making

2 hours to complete
14 videos (Total 91 min)
14 videos
Decisions within organized contexts5m
The decision making process5m
Problem setting: objectives and constraints6m
Problem setting: model development6m
Conflicts7m
Decision making approaches6m
Decisions under uncertain environments: risk10m
Decisions under uncertain environments: uncertainty6m
The role of game theory: the payoff matrix5m
The role of game theory: the basic concepts4m
Iconic games: prisoner dilemma7m
Iconic games: the value of time5m
Icon games: multi-objective situations6m
1 practice exercise
Weekly Quiz 330m

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