Once you have hired good employees, the next step that successful people managers take is to develop the full potential of their employees. Performance management is a process that helps managers achieve the goal of getting the best from their employees.
This course is part of the Human Resource Management: HR for People Managers Specialization
Offered By
About this Course
Skills you will gain
- Performance Appraisal
- Human Resources (HR)
- Performance Management
- Organizational Culture
Offered by

University of Minnesota
The University of Minnesota is among the largest public research universities in the country, offering undergraduate, graduate, and professional students a multitude of opportunities for study and research. Located at the heart of one of the nation’s most vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St. Paul benefit from extensive partnerships with world-renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations.
Syllabus - What you will learn from this course
GETTING STARTED - DEVELOPING PERFORMANCE MANAGEMENT SYSTEMS
In this module, you will begin your journey into learning about managing employee performance for your organization. We will cover performance management fundamentals and discuss ways to be more strategic in implementing better performance management in your organization. Two key elements that will be useful to people managers in this module are the difference between performance appraisals and performance management and recognizing how performance management can affect your organization.
IMPLEMENTING PERFORMANCE MANAGEMENT SYSTEMS
In this module we will begin to put structure around performance management. We will discuss the difference between results and behavior and how to describe and identify performance objectives and standards. You will also learn how to identify employee skills and how you can use this to develop performance standards. Finally, you will learn about three ways to measure results and behaviors and the different benefits and limitations each approach offers.
TOOLS FOR EFFECTIVE PERFORMANCE MANAGEMENT
In this module, you will learn the fundamentals of performance reviews. You will learn the steps for conducting an effective performance review, timing and frequency, and how to create individual development plans for your employees. Another key element in this module is feedback; You will learn the components of effective feedback, the advantages and disadvantages of multirater feedback, and why giving feedback is so important. Finally, you'll learn ways to avoid rater bias and elements for best practice in performance reviews.
CREATING A POSITIVE PERFORMANCE CULTURE
You are now ready to bring things full circle. In this module you will learn how to create a positive performance culture in you organization. You will learn the fundamentals of creating civility in your organizational cultures, as well as ways to identify and correct incivility, which can weaken your organization's performance. Finally, you will learn about building a culture that focuses on values and strengths. A culture that creates and reinforces positive norms and values is a culture that helps your organization grow. It is important to "walk the talk" and model the behaviors of positive performance culture.
Reviews
- 5 stars79.02%
- 4 stars16.38%
- 3 stars3.22%
- 2 stars0.68%
- 1 star0.68%
TOP REVIEWS FROM MANAGING EMPLOYEE PERFORMANCE
This is a fantastic course for any HR Professional who is involved in or would like to learn more about Performance Management as well as Employee Engagement and Culture
Professor Larry Bourgerie is excellent and his notes and style of teaching are exceptional. I believe you can read those notes like a storybook and come out tops. Absolutely loved it.
I was searching for a course that would teach me something about managing employees but Larry Bourgerie left me with so much more than that! I'm really glad I took this course.
This course was very well structured with lots of information. The curriculum was very short and clear. My hearty thanks to the instructor who sho designed the course with high content clarity.
About the Human Resource Management: HR for People Managers Specialization
Do you have people reporting to you that need managing? Or perhaps you want to consider a career in human resources? Or freshen up your HR knowledge?

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