In this course we will examine the changing role of the consumer in healthcare. Consumers are asking for more accountability in how healthcare is delivered and paid for. Healthcare professionals must make sure that they are delivering high quality, personalized care.
This course is part of the Healthcare Trends for Business Professionals Specialization
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Coursera Labs
Includes hands on learning projects.
Learn more about Coursera Labs Course 1 of 4 in the
Beginner Level
Approx. 14 hours to complete
English
Could your company benefit from training employees on in-demand skills?
Try Coursera for BusinessFlexible deadlines
Reset deadlines in accordance to your schedule.
Shareable Certificate
Earn a Certificate upon completion
100% online
Start instantly and learn at your own schedule.
Coursera Labs
Includes hands on learning projects.
Learn more about Coursera Labs Course 1 of 4 in the
Beginner Level
Approx. 14 hours to complete
English
Could your company benefit from training employees on in-demand skills?
Try Coursera for BusinessOffered by
Syllabus - What you will learn from this course
3 hours to complete
Consumerism in Healthcare
3 hours to complete
11 videos (Total 43 min), 5 readings, 4 quizzes
4 hours to complete
Operational Challenges and Change Management
4 hours to complete
10 videos (Total 36 min), 2 readings, 4 quizzes
3 hours to complete
Financial & Payment Challenges of Healthcare Consumerism
3 hours to complete
9 videos (Total 32 min), 1 reading, 4 quizzes
4 hours to complete
The Role of Analytics in Healthcare Consumerism
4 hours to complete
9 videos (Total 40 min), 3 readings, 4 quizzes
Reviews
- 5 stars65.15%
- 4 stars25.75%
- 3 stars6.06%
- 2 stars1.51%
- 1 star1.51%
TOP REVIEWS FROM HEALTHCARE CONSUMERISM AND IMPLICATION FOR CARE DELIVERY
by ACOct 6, 2020
I enjoy this course too much. It's easy to understand the basic of healthcare model.
by DJMay 28, 2020
Very good course with nice, comprehensible lectures and study material.
About the Healthcare Trends for Business Professionals Specialization

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