This Specialization will provide learners with the knowledge and skills to recognize key shifts in the industry and to have an agile perspective on how these shifts might impact their organizations. Learners will be exposed to the key drivers in the global healthcare industry today so they might apply what they have learned to help their organizations.
Healthcare Trends for Business Professionals Specialization
Navigate the New Business of Healthcare. Understand the interconnected nature of healthcare to make a positive impact for patients.
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About this Specialization
What you will learn
Assess current and future healthcare trends to identify gaps and suggest informed improvements.
Identify and manage the changes needed in organizations to execute new strategies within a changing healthcare landscape.
Define healthcare quality and examine the implications potential changes would have for members of the healthcare ecosystem.
How the Specialization Works
Take Courses
A Coursera Specialization is a series of courses that helps you master a skill. To begin, enroll in the Specialization directly, or review its courses and choose the one you'd like to start with. When you subscribe to a course that is part of a Specialization, you’re automatically subscribed to the full Specialization. It’s okay to complete just one course — you can pause your learning or end your subscription at any time. Visit your learner dashboard to track your course enrollments and your progress.
Hands-on Project
Every Specialization includes a hands-on project. You'll need to successfully finish the project(s) to complete the Specialization and earn your certificate. If the Specialization includes a separate course for the hands-on project, you'll need to finish each of the other courses before you can start it.
Earn a Certificate
When you finish every course and complete the hands-on project, you'll earn a Certificate that you can share with prospective employers and your professional network.
There are 4 Courses in this Specialization
Course1
Healthcare Consumerism and Implication for Care Delivery
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In this course we will examine the changing role of the consumer in healthcare. Consumers are asking for more accountability in how healthcare is delivered and paid for. Healthcare professionals must make sure that they are delivering high quality, personalized care.
Some of the topics we'll cover are: the healthcare ecosystem, new technologies in healthcare, the development of new payment models, change management in healthcare, data analytics.
By the end of this course, you will be able to:
1. Explain the new role of consumers in healthcare delivery in order to respond to the demands in this changing industry
2. Identify the key players in the healthcare ecosystem
3. Describe how the healthcare system operates and its impact on consumer-driven healthcare.
4. Articulate the challenges facing consumers and providers in order to find potential solutions for these challenges.
Course2
Future Healthcare Payment Models
This course will review the drivers of healthcare cost and solutions that have been proposed to address cost, quality and value of health care. Many point blame for high costs on payment models that pay healthcare providers for every service they provide to patients, essentially paying more for volume and service intensity. This is called a Fee for Service (FFS) payment model. Some solutions, arguably the more sustainable solutions, are the combined strategies of new payment models, care management, insurance plan designs, consumer engagement tools, and technology.
Using that information we will explore various situations, showcasing coordinated care and payment strategies that can be implemented to improve patient health and the cost of delivery of healthcare services.
By the end of this course, the learner should be able to:
1. Identify the drivers and trends of healthcare spending from the perspective of various stakeholders, including medical providers, insurers, government and private purchasers and payments
2. Critically assess the impact of strategic and financial approaches that have been put in place by the ACA and the various modifications.
3. Evaluate how healthcare payment models currently work and the new direction that value-based payment is taking.
4.Identify how financial and non-financial metrics can be appropriately combined to improve a healthcare stakeholders’ value proposition.
Course3
Evaluating the Quality of Healthcare Delivery
In this course, you will have the opportunity to learn about the great progress that has been made in measuring and evaluating quality of care. We will discuss key concepts and methods. You will also learn about how to use websites for comparing the quality of healthcare providers. The course content is intended for a wide range of participants – for example, people who have a general interest in quality of care, consumers seeking information about how to choose a provider for themselves or family members, or leaders of business organizations who are responsible for employee health insurance benefits and network of providers.
By the end of this course, the learner should be able to:
1. Explain key developments regarding how quality of care is measured and evaluated in the US.
2. Articulate basic framework for evaluating quality of outcomes of care including types of and criteria for selecting quality measures for evaluating and comparing providers.
3. Discuss scientific issues and challenges for evaluating quality of care and methods for addressing these challenges.
4. Identify and apply resources and tools for comparing the quality of care of providers.
Course4
Business Application of Machine Learning and Artificial Intelligence in Healthcare
The future of healthcare is becoming dependent on our ability to integrate Machine Learning and Artificial Intelligence into our organizations. But it is not enough to recognize the opportunities of AI; we as leaders in the healthcare industry have to first determine the best use for these applications ensuring that we focus our investment on solving problems that impact the bottom line.
Throughout these four modules we will examine the use of decision support, journey mapping, predictive analytics, and embedding Machine Learning and Artificial Intelligence into the healthcare industry. By the end of this course you will be able to:
1. Determine the factors involved in decision support that can improve business performance across the provider/payer ecosystem.
2. Identify opportunities for business applications in healthcare by applying journey mapping and pain point analysis in a real world context.
3. Identify differences in methods and techniques in order to appropriately apply to pain points using case studies.
4. Critically assess the opportunities to leverage decision support in adapting to trends in the industry.
Instructors
George “Russ” Moran
Executive ProfessorD’Amore-McKim School of Business
Rina Vertes
Executive Professor, President at Marjos Business Consulting LLCD'Amore-McKim School of Business
Gary Young
Professor, Director, Northeastern University Center for Health Policy and Healthcare ResearchD'Amore-McKim School of Business
Craig Johnson
Part-time Lecturer, Chief Science Officer at Decision Point Health SolutionsCollege of Computer and Information Science
About Northeastern University
Founded in 1898, Northeastern is a global research university with a distinctive, experience-driven approach to education and discovery. The university is a leader in experiential learning, powered by the world’s most far-reaching cooperative education program. The spirit of collaboration guides a use-inspired research enterprise focused on solving global challenges in health, security, and sustainability.
Frequently Asked Questions
What is the refund policy?
Can I just enroll in a single course?
Yes! To get started, click the course card that interests you and enroll. You can enroll and complete the course to earn a shareable certificate, or you can audit it to view the course materials for free. When you subscribe to a course that is part of a Specialization, you’re automatically subscribed to the full Specialization. Visit your learner dashboard to track your progress.
Is financial aid available?
Can I take the course for free?
Is this course really 100% online? Do I need to attend any classes in person?
This course is completely online, so there’s no need to show up to a classroom in person. You can access your lectures, readings and assignments anytime and anywhere via the web or your mobile device.
How long does it take to complete the Specialization?
Each course will take approximately 4 weeks to complete. There are 4 courses in the specialization.
What background knowledge is necessary?
No prerequisite knowledge is required to successfully complete this Specialization.
Do I need to take the courses in a specific order?
It is recommended that you take Healthcare Consumerism and Implication for Care Delivery first because it includes introductory material for the other 3 courses.
Will I earn university credit for completing the Specialization?
You can earn up to 3 Northeastern credits.
What will I be able to do upon completing the Specialization?
Upon completing this Specialization you will be able to do the following to help your organization:
Capture new value
Recognize opportunities for healthcare innovation
Mitigate risk
Engage and serve unique patient populations
Innovate to resist obsolescence
Lead change
Apply technologies or machine-learning to unearth key consumer engagements or operations
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