By the end of this course, learners will be able to define quality concepts, analyze quality costs, evaluate philosophies of pioneers like Deming, Juran, and Crosby, apply TQM principles, and implement customer-focused strategies. They will also be equipped to design quality councils, foster employee involvement, build supplier partnerships, and use statistical tools for continuous improvement.
Mastering TQM: Apply, Evaluate & Improve Quality Systems
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Mastering TQM: Apply, Evaluate & Improve Quality Systems
This course is part of TQM Excellence: Lean Six Sigma & Quality Systems Specialization
Instructor: EDUCBA
1,729 already enrolled
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Gain insight into a topic and learn the fundamentals.
36 reviews
1 week to complete
at 10 hours a week
Flexible schedule
Learn at your own pace
What you'll learn
Define quality concepts, analyze quality costs, and evaluate TQM philosophies.
Apply TQM principles, customer-focused strategies, and statistical tools.
Design councils, foster employee involvement, and build supplier partnerships.
Skills you'll gain
- Quality Monitoring
- Quality Assurance and Control
- Supplier Quality Management
- Quality Control
- Quality Assessment
- Quality Management
- Quality Improvement
- Kaizen Methodology
- Quality Assurance
- Drive Engagement
- Continuous Quality Improvement (CQI)
- Customer experience improvement
- Service Improvement
- Continuous Improvement Process
- Employee Engagement
- Supplier Relationship Management
- Product Quality (QA/QC)
- Supplier Management
- Quality Management Systems
- Lean Manufacturing
Details to know
Shareable certificate
Add to your LinkedIn profile
Assessments
16 assignments
Taught in English
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This course is part of the TQM Excellence: Lean Six Sigma & Quality Systems Specialization
When you enroll in this course, you'll also be enrolled in this Specialization.
- Learn new concepts from industry experts
- Gain a foundational understanding of a subject or tool
- Develop job-relevant skills with hands-on projects
- Earn a shareable career certificate
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Showing 3 of 36
DY
Reviewed on Nov 14, 2025
Genuinely felt like a masterclass. I now have the confidence to implement complex quality management models.
SJ
Reviewed on Nov 22, 2025
Phenomenal curriculum. It covers every aspect of TQM, from foundational application to advanced continuous improvement strategies and evaluation.
IP
Reviewed on Nov 6, 2025
This TQM course truly elevated my understanding of quality improvement and systematic process evaluation.
