By the end of this course, learners will be able to define quality concepts, analyze quality costs, evaluate philosophies of pioneers like Deming, Juran, and Crosby, apply TQM principles, and implement customer-focused strategies. They will also be equipped to design quality councils, foster employee involvement, build supplier partnerships, and use statistical tools for continuous improvement.
Mastering TQM: Apply, Evaluate & Improve Quality Systems
Mastering TQM: Apply, Evaluate & Improve Quality Systems
This course is part of TQM Excellence: Lean Six Sigma & Quality Systems Specialization
Instructor: EDUCBA
Included with
Gain insight into a topic and learn the fundamentals.
34 reviews
1 week to complete
at 10 hours a week
Flexible schedule
Learn at your own pace
What you'll learn
Define quality concepts, analyze quality costs, and evaluate TQM philosophies.
Apply TQM principles, customer-focused strategies, and statistical tools.
Design councils, foster employee involvement, and build supplier partnerships.
Skills you'll gain
- Service Improvement
- Quality Management Systems
- Employee Engagement
- Drive Engagement
- Lean Manufacturing
- Continuous Improvement Process
- Supplier Quality Management
- Continuous Quality Improvement (CQI)
- Supplier Management
- Customer experience improvement
- Quality Monitoring
- Supplier Relationship Management
- Quality Improvement
- Kaizen Methodology
- Quality Assurance and Control
- Quality Assurance
- Quality Assessment
- Quality Control
- Quality Management
- Product Quality (QA/QC)
Details to know
Shareable certificate
Add to your LinkedIn profile
Assessments
16 assignments
Taught in English
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This course is part of the TQM Excellence: Lean Six Sigma & Quality Systems Specialization
When you enroll in this course, you'll also be enrolled in this Specialization.
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Showing 3 of 34
AG
Reviewed on Oct 27, 2025
The content was rich, the delivery smooth, and the assignments meaningful. I can now confidently analyze and enhance our internal quality systems.
KL
Reviewed on Oct 29, 2025
The examples, case studies, and exercises helped me understand TQM deeply. Highly recommend for anyone serious about improving organizational performance.
SJ
Reviewed on Nov 22, 2025
Phenomenal curriculum. It covers every aspect of TQM, from foundational application to advanced continuous improvement strategies and evaluation.
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