Sage Publications

Communication Skills in Nursing Practice

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Sage Publications

Communication Skills in Nursing Practice

Sage Instructors

Instructor: Sage Instructors

Included with Coursera PlusLearn more

Gain insight into a topic and learn the fundamentals.
Beginner level

Recommended experience

1 week to complete
at 10 hours a week
Flexible schedule
Learn at your own pace
Gain insight into a topic and learn the fundamentals.
Beginner level

Recommended experience

1 week to complete
at 10 hours a week
Flexible schedule
Learn at your own pace

What you'll learn

  • Apply therapeutic communication techniques in diverse nursing scenarios.

  • Improve active listening to enhance nurse-patient interactions.

  • Develop cultural competence to support effective communication with diverse populations.

Details to know

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Recently updated!

November 2026

Assessments

17 assignments

Taught in English

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There are 16 modules in this course

This module explores the critical role of communication in nursing, covering theoretical frameworks, practical applications, and strategies for effective interpersonal interactions in healthcare settings. Learners will gain insights into how communication influences patient care, team collaboration, and the management of complex patient scenarios.

What's included

1 video4 readings1 assignment

This module explores the foundational aspects of building and maintaining effective nurse-patient relationships, focusing on empathy, communication, and professional boundaries. It provides insights into key frameworks like Peplau's model and emphasizes the importance of trust in healthcare settings. Learners will gain practical knowledge on how to foster therapeutic interactions.

What's included

1 video4 readings1 assignment

This module explores essential communication strategies and interpersonal techniques used in healthcare settings. Learners will gain insight into understanding and improving professional relationships through concepts like transactional analysis, non-verbal communication, and intervention models. The focus is on developing practical skills for effective and empathetic interactions.

What's included

1 video6 readings1 assignment

This module explores the essential communication skills required for effective patient care, including active listening, questioning techniques, and emotional intelligence. Learners will gain an understanding of how to structure conversations, gather information, and build therapeutic relationships in healthcare settings. The content emphasizes the role of communication in both assessment and information-sharing.

What's included

1 video6 readings1 assignment

This module delves into the dynamics of group interactions, focusing on roles, structures, and challenges that arise in collaborative settings. Learners will gain insights into how groups function, how to navigate group conflicts, and how to apply effective teamwork strategies in professional environments.

What's included

1 video6 readings1 assignment

This module explores the impact of unconscious bias and cultural influences on communication, emphasizing the importance of self-awareness and empathy in intercultural interactions. Learners will gain tools to enhance their communication skills in diverse settings and understand how cultural factors shape perception and interaction.

What's included

1 video4 readings1 assignment

This module explores key theories and strategies for effective therapeutic communication in nursing, focusing on empathy, patient autonomy, and evidence-based models like Egan's three-stage approach. Learners will analyze the impact of communication styles on patient care and develop practical skills for real-world nursing scenarios.

What's included

1 video7 readings1 assignment

This module equips learners with strategies to navigate complex communication challenges in healthcare settings. It covers cultural differences, the use of interpreters, and techniques for managing resistance and aggression. Learners will gain practical insights into improving patient interactions and reducing communication barriers.

What's included

1 video7 readings1 assignment

This module explores effective health promotion strategies, communication planning, and the role of nurses as role models. It covers how to design and implement health messages that are relevant and readable for patients, as well as how to use nursing assessments to support health communication efforts.

What's included

1 video5 readings1 assignment

This module equips learners with essential communication strategies for academic and professional success, focusing on stress management, effective writing, and structured presentations. It emphasizes clarity, objectivity, and appropriate formatting to enhance professional collaboration and academic performance.

What's included

1 video6 readings1 assignment

This module equips learners with essential communication strategies for high-stress, short-term care settings. It covers techniques for managing conflict, prioritizing patient care, and facilitating effective team collaboration in emergency and acute environments. Learners will gain practical skills for clear and decisive communication in critical healthcare situations.

What's included

1 video7 readings1 assignment

This module focuses on effective communication strategies for healthcare professionals when interacting with patients who have chronic or long-term health conditions. Learners will explore techniques for breaking difficult news, managing emotional responses like denial, and supporting patients through loss and bereavement. The module also covers practical approaches to self-care and behavioral change using cognitive behavioral therapy.

What's included

1 video5 readings1 assignment

This module covers effective communication strategies tailored for interactions with children, young people, and their families. It explores methods to build trust, use appropriate language, and navigate sensitive topics. Learners will gain practical insights into adapting communication styles in various healthcare and community settings.

What's included

1 video7 readings1 assignment

This module covers effective communication strategies for working with cognitively impaired patients, including assessment techniques, consent considerations, and practical methods for engaging caregivers and patients. Learners will gain a comprehensive understanding of how to adapt communication approaches to support individuals with varying levels of cognitive abilities.

What's included

1 video6 readings1 assignment

This module explores techniques for engaging patients, fostering motivation, and facilitating behavior change in healthcare settings. It covers models like the Health Belief Model and the Behaviour Change Model, as well as strategies to address relapse, develop discrepancy, and implement brief interventions. Learners will gain practical insights into supporting patients through the stages of change.

What's included

1 video7 readings1 assignment

This module explores effective communication strategies for personal and professional growth, focusing on portfolio development, reflective practice, and the role of supervision in clinical settings. Learners will gain insights into continuous professional development and revalidation processes, enhancing their ability to communicate effectively in healthcare environments.

What's included

1 video4 readings2 assignments

Instructor

Sage Instructors
Sage Publications
189 Courses10,247 learners

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