This course is part of the Salesforce Fundamentals Specialization

4.6
stars
27 ratings

Stephane Muller

2,930 already enrolled

Offered By

Salesforce Fundamentals SpecializationUniversity of California, Irvine

About this Course

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Salesforce Reporting focuses on how the micro-level changes in Salesforce affect the macro level of the user experience. In this course, you will focus on creating custom objects, field dependencies, and work flows to track accounts or services. It is also important that you maintain data clean for your organization and you will work with creating reports, managing data, and creating full reports and dashboards. Lastly, you will focus on your customer base with Salesforce Service Cloud to maintain engagement through your services. The course includes in-depth readings and practical application activities within Salesforce's Trailhead education platform, peer discussion opportunities, demonstration videos, and peer review assignments.

Flexible deadlines

Reset deadlines in accordance to your schedule.

Shareable Certificate

Earn a Certificate upon completion

100% online

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Coursera Labs

Includes hands on learning projects.

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Course 2 of 4 in the

Salesforce Fundamentals Specialization

Beginner Level

This specialization is designed for beginners with no background knowledge.

Approx. 25 hours to complete

English

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What you will learn

Create an Einstein Analytics App and customize an Einstein Analytics Home Page.
Create users and manage access to enterprise data and customize the Lightning Experience user interface.
Create customer entitlements and an entitlement process with milestones.

Skills you will gain

Data Management
Cloud Integration
Data Security
Automation
Cloud Computing

Flexible deadlines

Reset deadlines in accordance to your schedule.

Shareable Certificate

Earn a Certificate upon completion

100% online

Start instantly and learn at your own schedule.

Coursera Labs

Includes hands on learning projects.

Learn more about Coursera Labs

Course 2 of 4 in the

Salesforce Fundamentals Specialization

Beginner Level

This specialization is designed for beginners with no background knowledge.

Approx. 25 hours to complete

English

Could your company benefit from training employees on in-demand skills?

Try Coursera for Business

Instructor

Instructor rating

3.75/5 (5 Ratings)

Stephane Muller

39,242 Learners

12 Courses

Offered by

University of California, Irvine

Since 1965, the University of California, Irvine has combined the strengths of a major research university with the bounty of an incomparable Southern California location. UCI’s unyielding commitment to rigorous academics, cutting-edge research, and leadership and character development makes the campus a driving force for innovation and discovery that serves our local, national and global communities in many ways.

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Syllabus - What you will learn from this course

Week1

Week 1

4 hours to complete

Module 1

As a business administration specialist you will be in charge of creating custom objects, field dependencies, and work flows to track accounts or services. This module you will get your hands dirty and start learning how this would be applied into an organization. As you go through the projects make sure that you are conceptually learning how this may be applied to any organization even though the example is primarily sales.

4 hours to complete

1 video (Total 7 min), 1 reading, 1 quiz

Week2

Week 2

13 hours to complete

Module 2

13 hours to complete

1 video (Total 9 min), 1 reading, 1 quiz

Week3

Week 3

8 hours to complete

Module 3

8 hours to complete

1 video (Total 26 min), 1 reading, 1 quiz

Reviews

4.6

3 reviews

5 stars
62.96%
4 stars
33.33%
3 stars
3.70%

TOP REVIEWS FROM SALESFORCE REPORTING

by AJun 13, 2021

Very interesting course with all the important topics regarding the Salesforce reporting covered.

View all reviews

About the Salesforce Fundamentals Specialization

The Salesforce Fundamentals specialization guides learners through the Salesforce Fundamentals for Business Administration Trailmix and presents what is possible with the Salesforce platform and how it can support your business. This specialization covers the essentials of Salesforce from building a user interface and creating reports and dashboards, to advanced process automation. Upon completion of all the assigned modules and projects, learners will have the skills needed to begin to implement Salesforce in a business.

Frequently Asked Questions

When will I have access to the lectures and assignments?
Access to lectures and assignments depends on your type of enrollment. If you take a course in audit mode, you will be able to see most course materials for free. To access graded assignments and to earn a Certificate, you will need to purchase the Certificate experience, during or after your audit. If you don't see the audit option:
The course may not offer an audit option. You can try a Free Trial instead, or apply for Financial Aid.
The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
What will I get if I subscribe to this Specialization?
When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile. If you only want to read and view the course content, you can audit the course for free.
Is financial aid available?
Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.

More questions? Visit the Learner Help Center.

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Salesforce Reporting

About this Course

What you will learn

Skills you will gain