University of Michigan

Speaking and Presenting: Tact

This course is part of Good with Words: Speaking and Presenting Specialization

Taught in English

Some content may not be translated

Patrick Barry

Instructor: Patrick Barry

3,781 already enrolled

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Gain insight into a topic and learn the fundamentals


(30 reviews)

Beginner level
No prior experience required
9 hours (approximately)
Flexible schedule
Learn at your own pace

What you'll learn

  • How to cultivate a "generosity of spirit" when speaking with someone one-on-one

  • How to fire someone respectfully

  • How to reframe your next presentation or performance as a "contribution"

  • How to apologize in a sincere, meaningful way

Details to know

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9 quizzes


Gain insight into a topic and learn the fundamentals


(30 reviews)

Beginner level
No prior experience required
9 hours (approximately)
Flexible schedule
Learn at your own pace

See how employees at top companies are mastering in-demand skills


Build your subject-matter expertise

This course is part of the Good with Words: Speaking and Presenting Specialization
When you enroll in this course, you'll also be enrolled in this Specialization.
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There are 4 modules in this course

To be an effective speaker you don’t need to overwhelm people with your intellect. You don’t need to dazzle them from start to finish. You simply need to give them the sense that what they are receiving was especially prepared with their interests and needs in mind. This course will help you develop the judgment and dexterity needed to craft a perfectly tailored message.

What's included

4 videos10 readings2 quizzes3 discussion prompts

The materials this week will take us from a Tony-award-winning play, to a family-owned business, and to one of the most famous cases in the history of the United States Supreme Court. Tact, we’ll see, plays a big role in a wide range of places.

What's included

3 videos2 readings2 quizzes3 discussion prompts

Firing people can be hard. So can apologizing. So the “Speaking Studies” this week offer some useful tips on good ways to navigate each of these difficult situations. They’ll also touch on a related topic: forgiveness.

What's included

3 videos3 readings3 quizzes3 discussion prompts

Nice work! You’re almost done with the fourth and final course in “Good with Words: Speaking and Presenting.” We’ll close out the series with a review exercise and a nice story about one of my students building up the courage to speak to an audience at the United Nations Human Rights Council, while interning in Geneva, Switzerland. We also make time for an exercise that explores the important link between tact and tragedy.

What's included

1 video4 readings2 quizzes4 discussion prompts


Instructor ratings
4.7 (9 ratings)
Patrick Barry
University of Michigan
12 Courses171,132 learners

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