University of Michigan

Speaking and Presenting: Tact

This course is part of Good with Words: Speaking and Presenting Specialization

Taught in English

Some content may not be translated

Patrick Barry

Instructor: Patrick Barry

3,663 already enrolled

Included with Coursera Plus

Course

Gain insight into a topic and learn the fundamentals

4.5

(29 reviews)

Beginner level
No prior experience required
9 hours (approximately)
Flexible schedule
Learn at your own pace

What you'll learn

  • How to cultivate a "generosity of spirit" when speaking with someone one-on-one

  • How to fire someone respectfully

  • How to reframe your next presentation or performance as a "contribution"

  • How to apologize in a sincere, meaningful way

Details to know

Shareable certificate

Add to your LinkedIn profile

Assessments

9 quizzes

Course

Gain insight into a topic and learn the fundamentals

4.5

(29 reviews)

Beginner level
No prior experience required
9 hours (approximately)
Flexible schedule
Learn at your own pace

See how employees at top companies are mastering in-demand skills

Placeholder

Build your subject-matter expertise

This course is part of the Good with Words: Speaking and Presenting Specialization
When you enroll in this course, you'll also be enrolled in this Specialization.
  • Learn new concepts from industry experts
  • Gain a foundational understanding of a subject or tool
  • Develop job-relevant skills with hands-on projects
  • Earn a shareable career certificate
Placeholder
Placeholder

Earn a career certificate

Add this credential to your LinkedIn profile, resume, or CV

Share it on social media and in your performance review

Placeholder

There are 4 modules in this course

To be an effective speaker you don’t need to overwhelm people with your intellect. You don’t need to dazzle them from start to finish. You simply need to give them the sense that what they are receiving was especially prepared with their interests and needs in mind. This course will help you develop the judgment and dexterity needed to craft a perfectly tailored message.

What's included

4 videos10 readings2 quizzes3 discussion prompts

The materials this week will take us from a Tony-award-winning play, to a family-owned business, and to one of the most famous cases in the history of the United States Supreme Court. Tact, we’ll see, plays a big role in a wide range of places.

What's included

3 videos2 readings2 quizzes3 discussion prompts

Firing people can be hard. So can apologizing. So the “Speaking Studies” this week offer some useful tips on good ways to navigate each of these difficult situations. They’ll also touch on a related topic: forgiveness.

What's included

3 videos3 readings3 quizzes3 discussion prompts

Nice work! You’re almost done with the fourth and final course in “Good with Words: Speaking and Presenting.” We’ll close out the series with a review exercise and a nice story about one of my students building up the courage to speak to an audience at the United Nations Human Rights Council, while interning in Geneva, Switzerland. We also make time for an exercise that explores the important link between tact and tragedy.

What's included

1 video4 readings2 quizzes4 discussion prompts

Instructor

Instructor ratings
4.7 (9 ratings)
Patrick Barry
University of Michigan
12 Courses166,869 learners

Offered by

Recommended if you're interested in Personal Development

Why people choose Coursera for their career

Felipe M.
Learner since 2018
"To be able to take courses at my own pace and rhythm has been an amazing experience. I can learn whenever it fits my schedule and mood."
Jennifer J.
Learner since 2020
"I directly applied the concepts and skills I learned from my courses to an exciting new project at work."
Larry W.
Learner since 2021
"When I need courses on topics that my university doesn't offer, Coursera is one of the best places to go."
Chaitanya A.
"Learning isn't just about being better at your job: it's so much more than that. Coursera allows me to learn without limits."

Learner reviews

Showing 3 of 29

4.5

29 reviews

  • 5 stars

    68.96%

  • 4 stars

    20.68%

  • 3 stars

    6.89%

  • 2 stars

    0%

  • 1 star

    3.44%

US
5

Reviewed on Oct 5, 2023

BG
5

Reviewed on Dec 17, 2022

New to Personal Development? Start here.

Placeholder

Open new doors with Coursera Plus

Unlimited access to 7,000+ world-class courses, hands-on projects, and job-ready certificate programs - all included in your subscription

Advance your career with an online degree

Earn a degree from world-class universities - 100% online

Join over 3,400 global companies that choose Coursera for Business

Upskill your employees to excel in the digital economy

Frequently asked questions